{
  "slug": "xero",
  "name": "Xero",
  "domain": "xero.com",
  "category": "productivity",
  "categoryName": "Productivity",
  "description": "Cloud accounting software for invoicing, bills, reconciliation, reporting and payroll integrations.",
  "directAnswer": "Cancel Xero as the organisation subscriber: open the organisation name, select Subscription and billing, choose Cancel subscription and confirm. It takes about two minutes, but a paid subscription has a one-month notice period with continued access and billing. Export data before that period ends.",
  "price": "$25 / month after offer",
  "priceMonthlyUsd": 25,
  "planName": "Early",
  "subscriptionPlans": [
    {
      "id": "early",
      "name": "Early",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 25
        }
      ],
      "priceNote": "Current offer $2.50 per month for six months, then $25 per month.",
      "sourceUrl": "https://www.xero.com/us/pricing-plans/"
    },
    {
      "id": "growing",
      "name": "Growing",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 55
        }
      ],
      "priceNote": "Current offer $5.50 per month for six months, then $55 per month.",
      "sourceUrl": "https://www.xero.com/us/pricing-plans/"
    },
    {
      "id": "established",
      "name": "Established",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 90
        }
      ],
      "priceNote": "Current offer $9 per month for six months, then $90 per month.",
      "sourceUrl": "https://www.xero.com/us/pricing-plans/"
    }
  ],
  "difficulty": "Medium",
  "difficultyScore": 4.9,
  "billingMethods": [
    "web",
    "ios",
    "android"
  ],
  "accountTypes": [
    "personal",
    "team"
  ],
  "cancellationUrl": "https://central.xero.com/s/article/Cancel-a-subscription",
  "cancellationTime": "~2 minutes plus 1 month notice",
  "cancellationTimeSeconds": 120,
  "steps": {
    "web": [
      {
        "title": "Open subscription settings",
        "body": "As the organisation subscriber, select the organisation name and Subscription and billing."
      },
      {
        "title": "Cancel",
        "body": "Select Cancel subscription, choose a reason and select Confirm cancellation."
      },
      {
        "title": "Export during notice",
        "body": "Use the one-month notice period to export data and cancel connected apps separately."
      }
    ],
    "ios": [
      {
        "title": "Use Apple",
        "body": "In the Xero app, open the organisation subscription, tap Manage subscription and Cancel plan, then finish in Apple Subscriptions."
      }
    ],
    "android": [
      {
        "title": "Use Google Play",
        "body": "In the Xero app, open the organisation subscription, tap Manage subscription and Cancel plan, then finish in Google Play."
      }
    ],
    "team": [
      {
        "title": "Find the subscriber",
        "body": "Only the organisation subscriber can cancel; this may be the accountant or bookkeeper."
      }
    ]
  },
  "platformNotes": {},
  "refundInfo": "Xero's terms state that no refund is due when the subscriber terminates, subject to limited exceptions in the terms.",
  "pauseInfo": "No paid subscription pause is documented. The subscriber can stop cancellation during the one-month notice period.",
  "downgradeInfo": "The subscriber can change to a lower-priced plan for continued access, but Xero does not offer a read-only plan.",
  "dataRetentionInfo": "After notice ends, organisation data is archived and inaccessible but can be reactivated. Xero retains it under its retention policy and accepts complete-removal requests.",
  "factRows": [
    {
      "k": "Notice",
      "v": "1 month"
    },
    {
      "k": "Subscriber required",
      "v": "Yes"
    },
    {
      "k": "Refund",
      "v": "No"
    },
    {
      "k": "Data outcome",
      "v": "Archived"
    }
  ],
  "faq": [
    {
      "question": "Who can cancel Xero?",
      "answer": "Only the organisation subscriber, who may be the accountant or bookkeeper."
    },
    {
      "question": "How long is Xero's notice period?",
      "answer": "One month, with continued access and billing."
    },
    {
      "question": "Does Xero refund cancellation?",
      "answer": "Its terms state no refund is due on termination, subject to stated exceptions."
    },
    {
      "question": "Does cancellation delete Xero data?",
      "answer": "No. The organisation is archived and can be reactivated, though access ends after notice."
    }
  ],
  "officialSources": [
    {
      "title": "Xero US pricing",
      "url": "https://www.xero.com/us/pricing-plans/",
      "lastCheckedAt": "2026-08-13"
    },
    {
      "title": "Cancel a Xero subscription",
      "url": "https://central.xero.com/s/article/Cancel-a-subscription",
      "lastCheckedAt": "2026-08-13"
    },
    {
      "title": "Xero US terms",
      "url": "https://www.xero.com/us/legal/terms/",
      "lastCheckedAt": "2026-08-13"
    }
  ],
  "verified": true,
  "manuallyVerifiedAt": "2026-08-13",
  "nextReviewAt": "2026-10-12",
  "urls": {
    "guide": "https://canicancelit.com/cancel/xero",
    "json": "https://canicancelit.com/cancel/xero.json",
    "markdown": "https://canicancelit.com/cancel/xero.md"
  }
}