{
  "slug": "xata",
  "name": "Xata",
  "domain": "xata.io",
  "category": "databases-backends",
  "categoryName": "Databases & backends",
  "description": "Managed Postgres platform with usage-based Xata Cloud, bring-your-own-cloud deployments and a free open-source self-hosted edition.",
  "directAnswer": "Cancel Xata by emailing support@xata.io from your account email. The request normally takes effect at the next billing or renewal period, and fees are generally non-refundable. Export your content within 30 days after termination.",
  "price": "From $0.012 / hour",
  "priceMonthlyUsd": null,
  "planName": "Xata Cloud",
  "subscriptionPlans": [
    {
      "id": "xata-cloud",
      "name": "Xata Cloud",
      "billingOptions": [],
      "priceNote": "Usage-based from $0.012 per hour plus $0.28 per GB-month of storage",
      "sourceUrl": "https://xata.io/pricing"
    },
    {
      "id": "bring-your-own-cloud",
      "name": "Bring Your Own Cloud",
      "billingOptions": [],
      "priceNote": "Custom percentage of managed cloud spend",
      "sourceUrl": "https://xata.io/pricing"
    }
  ],
  "difficulty": "Medium",
  "difficultyScore": 5.7,
  "billingMethods": [
    "web",
    "invoice"
  ],
  "accountTypes": [
    "personal",
    "team",
    "enterprise"
  ],
  "cancellationUrl": "https://xata.io/terms",
  "cancellationTime": "~5 minutes",
  "cancellationTimeSeconds": 300,
  "steps": {
    "web": [
      {
        "title": "Email the cancellation request",
        "body": "Send the request from your account email address to support@xata.io. Include the organization and paid Xata service you want to end."
      },
      {
        "title": "Ask for the effective date",
        "body": "Xata's terms say cancellation normally starts at the next billing or renewal period unless Xata chooses an earlier date. Keep the written confirmation."
      },
      {
        "title": "Export content within 30 days",
        "body": "After termination, Xata provides 30 days to access and export content. After that, it has no obligation to retain the content and may delete it."
      }
    ],
    "ios": [],
    "android": [],
    "team": [
      {
        "title": "Check the order form",
        "body": "Bring Your Own Cloud and negotiated subscriptions can have order-specific terms that supplement Xata's general terms."
      }
    ]
  },
  "platformNotes": {},
  "refundInfo": "Fees are generally non-refundable. Xata may, at its discretion, allow earlier termination and provide a prorated refund for the unused period.",
  "pauseInfo": "Xata documents no subscription pause.",
  "downgradeInfo": "Xata publishes a free open-source self-hosted edition, but no one-click downgrade from hosted Xata Cloud. Moving to it requires exporting and self-hosting the product.",
  "dataRetentionInfo": "Customers can access and export content for 30 days after termination. After that, Xata has no obligation to retain the content and may delete it.",
  "factRows": [
    {
      "k": "Cancellation route",
      "v": "Email support"
    },
    {
      "k": "Effective date",
      "v": "Next billing period"
    },
    {
      "k": "Standard refund",
      "v": "No"
    },
    {
      "k": "Export window",
      "v": "30 days"
    }
  ],
  "faq": [
    {
      "question": "How do I cancel Xata?",
      "answer": "Email a cancellation request to support@xata.io from the account email address."
    },
    {
      "question": "When does Xata cancellation take effect?",
      "answer": "Normally at the start of the next billing or renewal period, unless Xata agrees to an earlier date."
    },
    {
      "question": "Can I get a refund?",
      "answer": "Fees are generally non-refundable, although Xata may choose to provide a prorated refund for an earlier termination."
    },
    {
      "question": "How long can I export data after cancellation?",
      "answer": "The terms provide 30 days after termination to access and export content."
    }
  ],
  "officialSources": [
    {
      "title": "Xata Terms of Service",
      "url": "https://xata.io/terms",
      "lastCheckedAt": "2026-08-13"
    },
    {
      "title": "Xata pricing",
      "url": "https://xata.io/pricing",
      "lastCheckedAt": "2026-08-13"
    },
    {
      "title": "Delete an account - Xata docs",
      "url": "https://xata.io/docs/platform/account",
      "lastCheckedAt": "2026-08-13"
    }
  ],
  "verified": true,
  "manuallyVerifiedAt": "2026-08-13",
  "nextReviewAt": "2026-10-12",
  "urls": {
    "guide": "https://canicancelit.com/cancel/xata",
    "json": "https://canicancelit.com/cancel/xata.json",
    "markdown": "https://canicancelit.com/cancel/xata.md"
  }
}