# How to cancel Xano

Cancel Xano from the account Billing screen: open the three-dot menu next to the paid instance, click Cancel Instance Subscription and confirm the end date. It takes about 2 minutes and the instance remains available until the current subscription ends. Monthly subscriptions are non-refundable; for annual subscriptions Xano may grant a discretionary refund requested in the first month.

No-code backend platform for databases, APIs, authentication and server-side logic.

- Category: Databases & backends
- Entry plan: Essential at $85 / month, annual
- Billed via: web, invoice
- Difficulty: Easy (1.8 / 10 on the Cancellation Difficulty Index), takes about 2 minutes
- Direct cancellation page: https://app.xano.com/
- Manually verified on 6 Aug 2026 against official sources
- Canonical guide: https://canicancelit.com/cancel/xano

## Cancel in a web browser

> First confirm where the subscription is billed.

1. **Open Billing** Sign in to Xano and open the account Billing screen.
2. **Open the instance menu** Click the three-dot menu next to the paid instance.
3. **Click Cancel Instance Subscription** Follow the cancellation flow and confirm the end date.

## Cancel a team plan

> Shared plans require an authorized owner, administrator or billing contact.

1. **Have the account owner open Billing** An authorized owner selects the paid instance in Billing.
2. **Cancel the instance subscription** Use the three-dot menu, click Cancel Instance Subscription and confirm.

## Refunds, pausing, downgrades and your data

- **Refunds:** Monthly subscriptions are non-refundable. For annual subscriptions, Xano may grant a discretionary refund requested in the first month, reduced by the used portion.
- **Pausing:** Xano states that subscriptions cannot be paused.
- **Downgrading:** A paid instance cannot be downgraded directly to Free. Cancellation leaves access until the subscription end, so plan a migration or export first.
- **Account data:** The checked billing guide does not promise storage after the paid term. Export the database and APIs before access ends because direct paid-to-Free downgrade is unavailable.

## At a glance

- Cancellation fee: None
- Refund window: Annual: discretionary first month
- Effective: The instance remains available until the current subscription ends.
- Free plan after: No direct paid-to-Free downgrade

## FAQ

**How do I cancel Xano?**

Open Billing, Open the instance menu, Click Cancel Instance Subscription. The instance remains available until the current subscription ends.

**Do I get a refund after cancelling Xano?**

Monthly subscriptions are non-refundable. For annual subscriptions, Xano may grant a discretionary refund requested in the first month, reduced by the used portion.

**Can I pause Xano instead?**

Xano states that subscriptions cannot be paused.

**What happens to my data after cancelling Xano?**

The checked billing guide does not promise storage after the paid term. Export the database and APIs before access ends because direct paid-to-Free downgrade is unavailable.

## Official sources

- [Xano Billing](https://docs.xano.com/your-xano-account/billing) (checked 2026-08-06)
- [Xano FAQ](https://docs.xano.com/frequently-asked-questions) (checked 2026-08-06)
- [Xano pricing](https://www.xano.com/pricing/) (checked 2026-08-06)
- [Xano Legal Terms](https://docs.xano.com/legal) (checked 2026-08-06)
- [Alternative: BuildShip - BuildShip pricing](https://buildship.com/pricing) (checked 2026-08-06)
- [Alternative: BuildShip - BuildShip Terms of Use](https://buildship.com/terms) (checked 2026-08-06)
- [Alternative: WeWeb - WeWeb pricing](https://pricing.weweb.io/) (checked 2026-08-06)
- [Alternative: WeWeb - WeWeb Terms and Conditions](https://www.weweb.io/terms-and-conditions) (checked 2026-08-06)

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Verified cancellation guide from Can I Cancel It? (https://canicancelit.com). JSON version: https://canicancelit.com/cancel/xano.json