{
  "slug": "writer",
  "name": "Writer",
  "domain": "writer.com",
  "category": "ai-assistants",
  "categoryName": "AI assistants",
  "description": "Enterprise generative AI platform with writing, governance, agents and team collaboration tools.",
  "directAnswer": "A Writer billing administrator cancels Starter from Organization settings by opening Billing and selecting Cancel plan. It takes about 3 minutes; paid features remain through the current term, then paid-feature access and associated data end. Refunds are reviewed case by case and are not guaranteed.",
  "price": "Price shown during signup",
  "priceMonthlyUsd": null,
  "planName": "Starter",
  "subscriptionPlans": [
    {
      "id": "starter",
      "name": "Starter",
      "billingOptions": [],
      "priceNote": "Monthly or annual per-seat pricing is shown during signup; no fixed public amount is published on the opened page",
      "sourceUrl": "https://writer.com/plans/"
    },
    {
      "id": "enterprise",
      "name": "Enterprise",
      "billingOptions": [],
      "priceNote": "Custom pricing under an order form",
      "sourceUrl": "https://writer.com/plans/"
    }
  ],
  "difficulty": "Medium",
  "difficultyScore": 5.3,
  "billingMethods": [
    "web",
    "invoice"
  ],
  "accountTypes": [
    "team",
    "enterprise"
  ],
  "cancellationUrl": "https://writer.com/plans/",
  "cancellationTime": "~3 minutes",
  "cancellationTimeSeconds": 180,
  "steps": {
    "web": [
      {
        "title": "Open Organization settings",
        "body": "Sign in as the organization's billing administrator and open Organization settings."
      },
      {
        "title": "Open Billing",
        "body": "Select Billing to view the active Starter subscription."
      },
      {
        "title": "Select Cancel plan",
        "body": "Select Cancel plan and complete the confirmation prompts."
      },
      {
        "title": "Record the end date",
        "body": "Keep the confirmation and export anything needed before paid access ends."
      }
    ],
    "ios": [],
    "android": [],
    "team": [
      {
        "title": "Review the order form",
        "body": "Find the Enterprise order form and check its term, renewal and notice requirements."
      },
      {
        "title": "Send the required notice",
        "body": "Send any required non-renewal notice through the contact method in the order form."
      },
      {
        "title": "Request confirmation",
        "body": "Ask Writer to confirm the affected order and subscription end date in writing."
      }
    ]
  },
  "platformNotes": {
    "web": {
      "warning": "Only a billing administrator can manage the Starter subscription."
    },
    "team": {
      "warning": "Enterprise cancellation timing follows the signed order form."
    }
  },
  "refundInfo": "Writer says refund requests are reviewed case by case and it has no obligation to issue a refund. Contracted fees are otherwise non-refundable except where the agreement says differently.",
  "pauseInfo": "No subscription pause feature is documented on the opened official pages.",
  "downgradeInfo": "The current plans page does not document an automatic downgrade to an ongoing free plan.",
  "dataRetentionInfo": "Writer says Starter loses data associated with paid features when the paid term ends. Enterprise customers can request an export after termination under the applicable agreement, and account deletion is a separate privacy request.",
  "factRows": [
    {
      "k": "Cancellation fee",
      "v": "None documented"
    },
    {
      "k": "Refund window",
      "v": "Case by case"
    },
    {
      "k": "Effective",
      "v": "End of subscription term"
    },
    {
      "k": "Free plan after",
      "v": "No ongoing free plan shown"
    }
  ],
  "faq": [
    {
      "question": "How do I cancel Writer Starter?",
      "answer": "A billing administrator opens Organization settings, selects Billing and chooses Cancel plan."
    },
    {
      "question": "When does Writer cancellation take effect?",
      "answer": "Starter paid features remain through the current subscription term. Enterprise timing follows the order form."
    },
    {
      "question": "Can I get a Writer refund?",
      "answer": "Writer reviews refund requests case by case and says it has no obligation to issue one."
    },
    {
      "question": "What happens to data after cancelling Writer?",
      "answer": "Starter loses data associated with paid features when the paid term ends. Enterprise export rights follow the agreement."
    },
    {
      "question": "Can I pause Writer?",
      "answer": "No subscription pause feature is documented on the opened official pages."
    }
  ],
  "officialSources": [
    {
      "title": "Writer plans and pricing",
      "url": "https://writer.com/plans/",
      "lastCheckedAt": "2026-08-13"
    },
    {
      "title": "Writer terms of use",
      "url": "https://writer.com/legal/terms-of-use/",
      "lastCheckedAt": "2026-08-13"
    },
    {
      "title": "Writer platform services agreement",
      "url": "https://writer.com/legal/platform-services/",
      "lastCheckedAt": "2026-08-13"
    },
    {
      "title": "Writer privacy policy",
      "url": "https://writer.com/legal/privacy/",
      "lastCheckedAt": "2026-08-13"
    }
  ],
  "verified": true,
  "manuallyVerifiedAt": "2026-08-13",
  "nextReviewAt": "2026-10-12",
  "urls": {
    "guide": "https://canicancelit.com/cancel/writer",
    "json": "https://canicancelit.com/cancel/writer.json",
    "markdown": "https://canicancelit.com/cancel/writer.md"
  }
}