# How to cancel WPBakery Support Plus

Cancel WPBakery Support Plus from subscription management in the WPBakery Customer Center and follow the prompts shown there. It takes about 2 minutes, and the remaining support period is not affected. WPBakery's terms limit refunds to lifetime licenses, so Support Plus subscription fees are not refundable.

Recurring support and cloud-feature subscription for WPBakery Page Builder lifetime licenses.

- Category: Design & UI
- Entry plan: Support Plus at $28 first year
- Billed via: web
- Difficulty: Easy (1.7 / 10 on the Cancellation Difficulty Index), takes about 2 minutes
- Direct cancellation page: https://support.wpbakery.com/
- Manually verified on 13 Aug 2026 against official sources
- Canonical guide: https://canicancelit.com/cancel/wpbakery

## Cancel in a web browser

1. **Open the Customer Center** Sign in to the official WPBakery Customer Center.
2. **Open subscription management** Open the subscription management area for the Support Plus subscription.
3. **Cancel before renewal** Cancel before the next renewal date and follow the prompts shown. The remaining support period is not affected.

## Refunds, pausing, downgrades and your data

- **Refunds:** WPBakery's terms say refunds are available only for lifetime licenses and must be requested within 15 days. Support Plus subscription fees are therefore not refundable under the published terms.
- **Pausing:** No Support Plus subscription pause option is documented in WPBakery's official support, subscription and terms pages.
- **Downgrading:** The lifetime WPBakery Page Builder license remains after Support Plus ends. Priority support, automatic updates, templates, AI access, bundled add-ons and loyalty progress end, while manual plugin updates remain available to direct license owners.
- **Account data:** Support Plus cancellation does not delete the WPBakery account. The Customer Center's GDPR page allows EU residents to request personal-data removal and lists subscription, transaction and refund records among the stored data.

## At a glance

- Cancellation fee: None documented
- Refund window: No subscription refund documented
- Effective: End of support period
- Lifetime plugin after: Yes

## FAQ

**When does Support Plus cancellation take effect?**

The remaining support period is not affected, and renewal stops at its end.

**Can I get a Support Plus refund?**

No published refund applies. WPBakery's terms limit refunds to lifetime licenses.

**Do I lose WPBakery Page Builder?**

No. The lifetime plugin license remains, and direct license owners can still install manual updates.

**What Support Plus benefits end?**

Priority support, automatic updates, templates, AI access, bundled add-ons and loyalty progress end.

**Can I pause Support Plus?**

No pause option is documented in the official support and subscription pages.

## Official sources

- [WPBakery license and Support Plus pricing](https://wpbakery.com/wpbakery-page-builder-license/) (checked 2026-08-13)
- [Introducing Support Plus](https://wpbakery.com/blog/introducing-support-plus/) (checked 2026-08-13)
- [WPBakery Terms of Service](https://wpbakery.com/terms-of-service/) (checked 2026-08-13)
- [WPBakery Customer Center GDPR](https://support.wpbakery.com/gdpr) (checked 2026-08-13)

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Verified cancellation guide from Can I Cancel It? (https://canicancelit.com). JSON version: https://canicancelit.com/cancel/wpbakery.json