{
  "slug": "wpbakery",
  "name": "WPBakery Support Plus",
  "domain": "wpbakery.com",
  "category": "design-ui",
  "categoryName": "Design & UI",
  "description": "Recurring support and cloud-feature subscription for WPBakery Page Builder lifetime licenses.",
  "directAnswer": "Cancel WPBakery Support Plus from subscription management in the WPBakery Customer Center and follow the prompts shown there. It takes about 2 minutes, and the remaining support period is not affected. WPBakery's terms limit refunds to lifetime licenses, so Support Plus subscription fees are not refundable.",
  "price": "$28 first year",
  "priceMonthlyUsd": 2.33,
  "planName": "Support Plus",
  "subscriptionPlans": [
    {
      "id": "support-plus",
      "name": "Support Plus",
      "billingOptions": [
        {
          "priceUsd": 28,
          "cycle": "year"
        }
      ],
      "priceNote": "$28 first year when added during eligible license checkout; regular renewal is $59 per year before loyalty discounts",
      "sourceUrl": "https://wpbakery.com/wpbakery-page-builder-license/"
    }
  ],
  "difficulty": "Easy",
  "difficultyScore": 1.7,
  "billingMethods": [
    "web"
  ],
  "accountTypes": [
    "personal",
    "team"
  ],
  "cancellationUrl": "https://support.wpbakery.com/",
  "cancellationTime": "~2 minutes",
  "cancellationTimeSeconds": 120,
  "steps": {
    "web": [
      {
        "title": "Open the Customer Center",
        "body": "Sign in to the official WPBakery Customer Center."
      },
      {
        "title": "Open subscription management",
        "body": "Open the subscription management area for the Support Plus subscription."
      },
      {
        "title": "Cancel before renewal",
        "body": "Cancel before the next renewal date and follow the prompts shown. The remaining support period is not affected."
      }
    ],
    "ios": [],
    "android": [],
    "team": []
  },
  "platformNotes": {},
  "refundInfo": "WPBakery's terms say refunds are available only for lifetime licenses and must be requested within 15 days. Support Plus subscription fees are therefore not refundable under the published terms.",
  "pauseInfo": "No Support Plus subscription pause option is documented in WPBakery's official support, subscription and terms pages.",
  "downgradeInfo": "The lifetime WPBakery Page Builder license remains after Support Plus ends. Priority support, automatic updates, templates, AI access, bundled add-ons and loyalty progress end, while manual plugin updates remain available to direct license owners.",
  "dataRetentionInfo": "Support Plus cancellation does not delete the WPBakery account. The Customer Center's GDPR page allows EU residents to request personal-data removal and lists subscription, transaction and refund records among the stored data.",
  "factRows": [
    {
      "k": "Cancellation fee",
      "v": "None documented"
    },
    {
      "k": "Refund window",
      "v": "No subscription refund documented"
    },
    {
      "k": "Effective",
      "v": "End of support period"
    },
    {
      "k": "Lifetime plugin after",
      "v": "Yes"
    }
  ],
  "faq": [
    {
      "question": "When does Support Plus cancellation take effect?",
      "answer": "The remaining support period is not affected, and renewal stops at its end."
    },
    {
      "question": "Can I get a Support Plus refund?",
      "answer": "No published refund applies. WPBakery's terms limit refunds to lifetime licenses."
    },
    {
      "question": "Do I lose WPBakery Page Builder?",
      "answer": "No. The lifetime plugin license remains, and direct license owners can still install manual updates."
    },
    {
      "question": "What Support Plus benefits end?",
      "answer": "Priority support, automatic updates, templates, AI access, bundled add-ons and loyalty progress end."
    },
    {
      "question": "Can I pause Support Plus?",
      "answer": "No pause option is documented in the official support and subscription pages."
    }
  ],
  "officialSources": [
    {
      "title": "WPBakery license and Support Plus pricing",
      "url": "https://wpbakery.com/wpbakery-page-builder-license/",
      "lastCheckedAt": "2026-08-13"
    },
    {
      "title": "Introducing Support Plus",
      "url": "https://wpbakery.com/blog/introducing-support-plus/",
      "lastCheckedAt": "2026-08-13"
    },
    {
      "title": "WPBakery Terms of Service",
      "url": "https://wpbakery.com/terms-of-service/",
      "lastCheckedAt": "2026-08-13"
    },
    {
      "title": "WPBakery Customer Center GDPR",
      "url": "https://support.wpbakery.com/gdpr",
      "lastCheckedAt": "2026-08-13"
    }
  ],
  "verified": true,
  "manuallyVerifiedAt": "2026-08-13",
  "nextReviewAt": "2026-10-12",
  "urls": {
    "guide": "https://canicancelit.com/cancel/wpbakery",
    "json": "https://canicancelit.com/cancel/wpbakery.json",
    "markdown": "https://canicancelit.com/cancel/wpbakery.md"
  }
}