# How to cancel Wix

Cancel a Wix plan from Premium Subscriptions in your Wix account: select More Actions next to the plan, choose Cancel Plan and confirm with Cancel Now. It takes about 2 minutes; after the first 14 days this turns off renewal and the plan stays active through its expiration date. New site plans have a 14-day money-back guarantee, excluding renewals and upgrades.

Hosted website builder with templates, AI creation tools, marketing features, ecommerce, bookings, and collaboration.

- Category: Hosting & deployment
- Entry plan: Light at $24 / month
- Billed via: web
- Difficulty: Easy (1.9 / 10 on the Cancellation Difficulty Index), takes about 2 minutes
- Direct cancellation page: https://support.wix.com/en/article/canceling-a-wix-premium-plan
- Manually verified on 8 Aug 2026 against official sources
- Canonical guide: https://canicancelit.com/cancel/wix

## Cancel in a web browser

> Domains, business email, apps, and other Wix subscriptions remain separate and must be canceled individually.

1. **Open Premium Subscriptions** Sign in to the Wix account that owns the site plan.
2. **Open More Actions** Select the More Actions icon next to the relevant plan.
3. **Select Cancel Plan** Review the plan and select Cancel Plan.
4. **Confirm with Cancel Now** After the initial 14-day period, this turns off renewal and keeps the plan active through its expiration date.

> **Warning:** An eligible cancellation during the first 14 days deactivates the site plan immediately.

## Refunds, pausing, downgrades and your data

- **Refunds:** New Premium and Studio site plans have a 14-day money-back guarantee for monthly or annual billing. Renewals and upgrades are excluded. An eligible cancellation within 14 days deactivates the plan immediately, and Wix says a refund can take up to 45 business days.
- **Pausing:** Wix explicitly says a site plan cannot be paused and activation cannot be delayed.
- **Downgrading:** When a paid site plan deactivates or expires, the site is not deleted and returns to Wix's free version. It uses a wixsite.com URL, displays Wix ads, and has up to 500 MB storage and 500 MB bandwidth. Other premium services must be handled separately.
- **Account data:** Canceling a site plan does not delete the site. Closing the Wix account is separate and requires all plans and premium services to be canceled or transferred and sites moved to trash. Wix states that the account and its site data are removed permanently and deletion handling can take up to seven days.

## At a glance

- Cancellation fee: None
- Refund window: 14 days for new plans
- Effective: End of term; immediate if refunded
- Free plan after: Yes

## FAQ

**Does cancelling Wix end the plan immediately?**

After the first 14 days, no. Cancellation turns off renewal and the plan stays active through its expiration date. An eligible refund cancellation in the first 14 days deactivates it immediately.

**Can I get a Wix refund?**

A new monthly or annual site plan is eligible within 14 days. Renewals and upgrades are not covered by the guarantee.

**What happens to my Wix site after cancellation?**

It is not deleted. When the paid plan ends, the site returns to the free Wix version with Wix ads, a wixsite.com URL, and free storage and bandwidth limits.

**Can I pause a Wix plan?**

No. Wix states that a site plan cannot be paused and its activation cannot be delayed.

**Does cancelling a Wix site plan cancel my domain?**

No. Domains, business email, apps, and other subscriptions must be canceled separately.

**Is account closure the same as plan cancellation?**

No. Account closure is separate and requires active services to be canceled or transferred first.

## Official sources

- [Wix plans](https://www.wix.com/plans) (checked 2026-08-08)
- [Is Wix free?](https://www.wix.com/blog/is-wix-free) (checked 2026-08-08)
- [Cancel a Wix Premium or Studio plan](https://support.wix.com/en/article/canceling-a-wix-premium-plan) (checked 2026-08-08)
- [Request a Wix Premium or Studio plan refund](https://support.wix.com/en/article/requesting-a-refund-for-a-premium-plan) (checked 2026-08-08)
- [Close a Wix account](https://support.wix.com/en/article/closing-your-wix-account) (checked 2026-08-08)
- [Delete a Wix account in the Wix app](https://support.wix.com/en/article/wix-app-deleting-your-account) (checked 2026-08-08)

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Verified cancellation guide from Can I Cancel It? (https://canicancelit.com). JSON version: https://canicancelit.com/cancel/wix.json