{
  "slug": "weights-and-biases",
  "name": "Weights & Biases",
  "domain": "wandb.ai",
  "category": "developer-infrastructure",
  "categoryName": "Developer infrastructure",
  "description": "ML developer platform for experiment tracking, Weave application tracing, model registry and related AI tooling.",
  "directAnswer": "Cancel Weights & Biases by emailing support@wandb.com with your organization name, account email and username. Sending the request takes a few minutes; online orders need that request at least five days before the term ends. Fees are non-refundable except after a W&B material breach or a W&B early termination.",
  "price": "From $60 / month",
  "priceMonthlyUsd": 60,
  "planName": "Pro",
  "subscriptionPlans": [
    {
      "id": "pro",
      "name": "Pro",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 60
        }
      ],
      "priceNote": "Starts at $60 per month, billed monthly. Also offered billed annually upfront; the public page does not print the annual total. For early-stage teams under 50 employees.",
      "sourceUrl": "https://wandb.ai/site/pricing"
    },
    {
      "id": "enterprise",
      "name": "Enterprise",
      "billingOptions": [],
      "priceNote": "Custom plans, invoiced annually upfront",
      "sourceUrl": "https://wandb.ai/site/pricing"
    }
  ],
  "difficulty": "Hard",
  "difficultyScore": 8.5,
  "billingMethods": [
    "web",
    "invoice"
  ],
  "accountTypes": [
    "personal",
    "team",
    "enterprise"
  ],
  "cancellationUrl": "https://docs.wandb.ai/support/models/articles/how-do-i-cancel-my-subscription",
  "cancellationTime": "~5 minutes",
  "cancellationTimeSeconds": 300,
  "steps": {
    "web": [
      {
        "title": "Collect the account identifiers",
        "body": "Note the organization name, the email on the account, and your username."
      },
      {
        "title": "Email W&B support",
        "body": "Send a cancel request to support@wandb.com. The official cancel article says support handles subscription cancellation."
      },
      {
        "title": "Send the request at least five days before renewal for online orders",
        "body": "Online Order Forms auto-renew. Submit the support request at least five days before the current term expires, unless otherwise indicated."
      }
    ],
    "ios": [],
    "android": [],
    "team": [
      {
        "title": "Use a billing admin or organization admin",
        "body": "Cancel subscriptions is a Billing permission. Billing admins can manage subscriptions even if their organization role is Member."
      },
      {
        "title": "Downgrade through support",
        "body": "Email support@wandb.com with the current plan and the plan you want."
      }
    ]
  },
  "platformNotes": {
    "web": {
      "note": "The documented cancel path is a support email, not a published Cancel button."
    },
    "team": {
      "note": "Enterprise invoices are annual. Credit-card orgs see monthly invoices on the Billing page."
    }
  },
  "refundInfo": "The Master Service Agreement says fees are non-refundable except a pro-rata refund of prepaid unused fees if you terminate for W&B's material breach, or if W&B terminates for convenience. Removed seats do not receive credits.",
  "pauseInfo": "No pause or hold option is documented in the cancel article, billing settings or pricing FAQ.",
  "downgradeInfo": "Email support@wandb.com with your current plan details and the plan you want. After a paid cancel, the Free cloud plan remains available.",
  "dataRetentionInfo": "Delete a user account with Delete Account in user settings. That cannot be reversed. A billing admin of a multi-member organization must transfer that role first. If you are the only member, deleting the user also deletes the organization. To delete an organization, email support@wandb.com. After termination, W&B deletes Customer Data per its policies; a deletion request to support@wandb.com is started within 30 days. Export data first.",
  "factRows": [
    {
      "k": "Cancellation fee",
      "v": "None documented"
    },
    {
      "k": "Refund window",
      "v": "None, except MSA 6(d)"
    },
    {
      "k": "Effective",
      "v": "Support confirms; 5-day notice on online orders"
    },
    {
      "k": "Free plan after",
      "v": "Yes, Free"
    }
  ],
  "faq": [
    {
      "question": "How do I cancel Weights & Biases?",
      "answer": "Email support@wandb.com with the organization name, account email and username. For online Order Forms, send that request at least five days before the term ends."
    },
    {
      "question": "Do I get a refund from Weights & Biases?",
      "answer": "Fees are non-refundable except a pro-rata prepaid refund if you terminate for W&B's material breach or W&B ends the agreement for convenience."
    },
    {
      "question": "Can I pause Weights & Biases?",
      "answer": "No pause option is documented."
    },
    {
      "question": "Who can cancel the organization plan?",
      "answer": "A billing admin or organization admin."
    },
    {
      "question": "Does deleting my user cancel the organization subscription?",
      "answer": "Only if you are the organization's only member. Otherwise transfer billing admin first, and ask support to cancel or delete the organization."
    }
  ],
  "officialSources": [
    {
      "title": "How do I cancel my subscription? - W&B Docs",
      "url": "https://docs.wandb.ai/support/models/articles/how-do-i-cancel-my-subscription",
      "lastCheckedAt": "2026-08-17"
    },
    {
      "title": "Weights & Biases pricing",
      "url": "https://wandb.ai/site/pricing",
      "lastCheckedAt": "2026-08-17"
    },
    {
      "title": "Master Service Agreement - Weights & Biases",
      "url": "https://wandb.ai/site/terms/",
      "lastCheckedAt": "2026-08-17"
    },
    {
      "title": "How do I downgrade my subscription plan? - W&B Docs",
      "url": "https://docs.wandb.ai/support/models/articles/how-do-i-downgrade-my-subscription-plan",
      "lastCheckedAt": "2026-08-17"
    },
    {
      "title": "Manage billing settings - W&B Docs",
      "url": "https://docs.wandb.ai/platform/app/settings-page/billing-settings",
      "lastCheckedAt": "2026-08-17"
    },
    {
      "title": "Manage user settings - W&B Docs",
      "url": "https://docs.wandb.ai/platform/app/settings-page/user-settings",
      "lastCheckedAt": "2026-08-17"
    },
    {
      "title": "How do I delete my organization account? - W&B Docs",
      "url": "https://docs.wandb.ai/support/models/articles/how-do-i-delete-my-organization-account",
      "lastCheckedAt": "2026-08-17"
    },
    {
      "title": "Manage your organization - W&B Docs",
      "url": "https://docs.wandb.ai/platform/hosting/iam/access-management/manage-organization",
      "lastCheckedAt": "2026-08-17"
    }
  ],
  "verified": true,
  "manuallyVerifiedAt": "2026-08-17",
  "nextReviewAt": "2026-10-16",
  "urls": {
    "guide": "https://canicancelit.com/cancel/weights-and-biases",
    "json": "https://canicancelit.com/cancel/weights-and-biases.json",
    "markdown": "https://canicancelit.com/cancel/weights-and-biases.md"
  }
}