# How to cancel Webflow

Cancel a Webflow Site plan from Site settings: open Plans, choose the Website tab, select Downgrade to Starter, then Continue to downgrade. It takes about 3 minutes and the site moves to Starter at the end of the billing period. Webflow generally does not refund plans; EU, EEA, UK and Turkey consumers can request a full refund within 14 days of the initial purchase.

Visual website platform with hosting, CMS, collaboration, AI tools and separate Site and Workspace plans.

- Category: AI app builders
- Entry plan: Basic at $15 / month, billed yearly
- Billed via: web
- Difficulty: Medium (4.9 / 10 on the Cancellation Difficulty Index), takes about 3 minutes
- Direct cancellation page: https://webflow.com/dashboard
- Manually verified on 6 Aug 2026 against official sources
- Canonical guide: https://canicancelit.com/cancel/webflow

## Cancel in a web browser

> Use this path for a subscription billed directly by the service.

1. **Open Site settings** Open the paid site in Webflow and go to Site settings.
2. **Open Plans** Choose Plans, then the Website tab. Remove incompatible add-ons first if Webflow requires it.
3. **Choose Downgrade to Starter** Select Downgrade to Starter, then Continue to downgrade.
4. **Confirm the downgrade** Optionally provide a reason and click Downgrade to Starter. Choose Downgrade now only if you need the plan to end immediately.

## Refunds, pausing, downgrades and your data

- **Refunds:** Webflow generally does not refund plans, add-ons or seats. Individual consumers in the EU, EEA, UK or Turkey can request a full refund within 14 days of the initial purchase.
- **Pausing:** No pause option is documented for Site plans.
- **Downgrading:** At the end of the billing period the site moves to Starter, custom domains are removed and the site is unpublished from both its custom domain and Webflow staging domain. An immediate downgrade provides no unused-time credit.
- **Account data:** Cancelling a Site plan does not delete the site content. Existing pages and CMS content remain in the workspace under Starter limits, although publishing and editing capabilities are restricted.

## At a glance

- Cancellation fee: None
- Refund window: 14 days for eligible consumers
- Effective: End of billing period
- Free plan after: Yes, Starter

## FAQ

**How do I cancel Webflow?**

Open Site settings -> Open Plans -> Choose Downgrade to Starter -> Confirm the downgrade.

**When does the cancellation take effect?**

At the end of the billing period the site moves to Starter, custom domains are removed and the site is unpublished from both its custom domain and Webflow staging domain. An immediate downgrade provides no unused-time credit.

**Can I get a refund?**

Webflow generally does not refund plans, add-ons or seats. Individual consumers in the EU, EEA, UK or Turkey can request a full refund within 14 days of the initial purchase.

**Does cancelling delete my data?**

Cancelling a Site plan does not delete the site content. Existing pages and CMS content remain in the workspace under Starter limits, although publishing and editing capabilities are restricted.

## Official sources

- [Downgrade or cancel your Site plan - Webflow Help Center](https://help.webflow.com/hc/en-us/articles/33961220482707-Downgrade-or-cancel-your-Site-plan) (checked 2026-08-06)
- [Webflow plans and pricing](https://webflow.com/pricing) (checked 2026-08-06)
- [Webflow Refund Policy](https://help.webflow.com/hc/en-us/articles/40102090399635-Webflow-Refund-Policy) (checked 2026-08-06)
- [Framer pricing - alternative pricing](https://www.framer.com/pricing) (checked 2026-08-06)
- [Bubble pricing - alternative pricing](https://bubble.io/pricing) (checked 2026-08-06)

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Verified cancellation guide from Can I Cancel It? (https://canicancelit.com). JSON version: https://canicancelit.com/cancel/webflow.json