# How to cancel Vultr

Close Vultr from the account cancellation page in the Vultr Console: click Continue Closing Account, give a reason, and click Close Account after you destroy services and pay any balance. It takes about 10 minutes and the account is permanently deleted. Vultr does not offer refunds.

Cloud compute and infrastructure platform with hourly and monthly virtual machines, including Cloud Compute and VX1 plans.

- Category: Hosting & deployment
- Entry plan: Cloud Compute at From $2.50 / month
- Billed via: web
- Difficulty: Medium (5.7 / 10 on the Cancellation Difficulty Index), takes about 10 minutes
- Direct cancellation page: https://console.vultr.com/billing/cancel/
- Manually verified on 17 Aug 2026 against official sources
- Canonical guide: https://canicancelit.com/cancel/vultr

## Cancel in a web browser

> Destroy instances and pay the balance before using the cancellation page.

1. **Destroy active services** Before closing, destroy all active services. Navigate to Products, click Compute, open the instance, click Destroy Server, check the confirmation prompt, and click Destroy Server.
2. **Pay any outstanding balance** Vultr requires the outstanding balance to be paid in full before account closure.
3. **Open the account cancellation page** Log in and visit the account cancellation page in the Vultr Console.
4. **Close the account** Click Continue Closing Account, provide a reason, then click Close Account. The account and associated data are then permanently deleted.

> **Warning:** Account deletion is irreversible and permanently deletes associated data. Stopping a server does not stop billing.

## Cancel a team plan

1. **Request closure through Support if needed** In the Vultr Console, open Support, Open Ticket, choose category Account Cancellation, add a subject and reason, and click Open Ticket. Support verifies the request and processes closure.

## Refunds, pausing, downgrades and your data

- **Refunds:** Vultr does not offer refunds for services. All payments are final, and credits are non-refundable.
- **Pausing:** Stopping an instance does not halt billing. CPU, RAM, SSD, and IP addresses stay reserved and billable. Destroy the instance to stop those charges.
- **Downgrading:** Destroying an instance permanently erases its file system and IP information unless a snapshot or backup exists. Account closure is irreversible.
- **Account data:** Account deletion is irreversible and results in permanent data loss. Once self-service closure completes, the account and all associated data are permanently deleted.

## At a glance

- Cancellation fee: None documented
- Refund window: None
- Effective: When the account is closed
- Free plan after: No

## FAQ

**Does stopping a Vultr server stop billing?**

No. Stopped instances still incur hourly charges. Destroy the instance to stop those charges.

**Can I get a refund from Vultr?**

No. Vultr does not offer refunds. Payments and credits are final.

**What happens when I close the account?**

The account and associated data are permanently deleted. The action is irreversible.

**How are Cloud Compute servers billed?**

Hourly, with a one-hour minimum, up to 672 hours per month. Invoices are generated on the 1st of each month.

**What if I cannot close the account in the console?**

Open a Support ticket with category Account Cancellation. Support verifies and processes the closure.

## Official sources

- [Can I Delete or Close My Vultr Account?](https://docs.vultr.com/support/platform/profile/can-i-delete-or-close-my-vultr-account) (checked 2026-08-17)
- [How to Delete a Vultr Cloud Compute Instance](https://docs.vultr.com/products/compute/cloud-compute/management/destroy-instance) (checked 2026-08-17)
- [Are Stopped Instances Still Billed on Vultr?](https://docs.vultr.com/support/platform/billing/are-stopped-instances-still-billed-on-vultr) (checked 2026-08-17)
- [How Am I Billed for My Servers?](https://docs.vultr.com/support/platform/billing/how-am-i-billed-for-my-servers) (checked 2026-08-17)
- [What Is Vultr's Refund Policy?](https://docs.vultr.com/support/platform/billing/what-is-vultrs-refund-policy) (checked 2026-08-17)
- [Vultr pricing](https://www.vultr.com/pricing/) (checked 2026-08-17)

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Verified cancellation guide from Can I Cancel It? (https://canicancelit.com). JSON version: https://canicancelit.com/cancel/vultr.json