{ "slug": "vultr", "name": "Vultr", "domain": "vultr.com", "category": "hosting-deployment", "categoryName": "Hosting & deployment", "description": "Cloud compute and infrastructure platform with hourly and monthly virtual machines, including Cloud Compute and VX1 plans.", "directAnswer": "Close Vultr from the account cancellation page in the Vultr Console: click Continue Closing Account, give a reason, and click Close Account after you destroy services and pay any balance. It takes about 10 minutes and the account is permanently deleted. Vultr does not offer refunds.", "price": "From $2.50 / month", "priceMonthlyUsd": 2.5, "planName": "Cloud Compute", "subscriptionPlans": [ { "id": "cloud-compute", "name": "Cloud Compute", "billingOptions": [], "priceNote": "Regular Performance Cloud Compute starts at $2.50/month ($0.004/hour) for 1 vCPU, 0.5 GB RAM, and 10 GB storage. A same-size plan is $3.50/month. Larger published sizes include $5, $10, $15, and $20 per month. Billed hourly up to 672 hours per month. Regional prices can differ.", "sourceUrl": "https://www.vultr.com/pricing/" }, { "id": "vx1-general-purpose", "name": "VX1 General Purpose", "billingOptions": [], "priceNote": "Hourly USD and not capped at 672 hours. Block-storage General Purpose starts at $0.060/hour for 2 vCPU and 8 GB RAM.", "sourceUrl": "https://www.vultr.com/pricing/" } ], "difficulty": "Medium", "difficultyScore": 5.7, "billingMethods": [ "web" ], "accountTypes": [ "personal", "team", "enterprise" ], "cancellationUrl": "https://console.vultr.com/billing/cancel/", "cancellationTime": "~10 minutes", "cancellationTimeSeconds": 600, "steps": { "web": [ { "title": "Destroy active services", "body": "Before closing, destroy all active services. Navigate to Products, click Compute, open the instance, click Destroy Server, check the confirmation prompt, and click Destroy Server." }, { "title": "Pay any outstanding balance", "body": "Vultr requires the outstanding balance to be paid in full before account closure." }, { "title": "Open the account cancellation page", "body": "Log in and visit the account cancellation page in the Vultr Console." }, { "title": "Close the account", "body": "Click Continue Closing Account, provide a reason, then click Close Account. The account and associated data are then permanently deleted." } ], "ios": [], "android": [], "team": [ { "title": "Request closure through Support if needed", "body": "In the Vultr Console, open Support, Open Ticket, choose category Account Cancellation, add a subject and reason, and click Open Ticket. Support verifies the request and processes closure." } ] }, "platformNotes": { "web": { "note": "Destroy instances and pay the balance before using the cancellation page.", "warning": "Account deletion is irreversible and permanently deletes associated data. Stopping a server does not stop billing." } }, "refundInfo": "Vultr does not offer refunds for services. All payments are final, and credits are non-refundable.", "pauseInfo": "Stopping an instance does not halt billing. CPU, RAM, SSD, and IP addresses stay reserved and billable. Destroy the instance to stop those charges.", "downgradeInfo": "Destroying an instance permanently erases its file system and IP information unless a snapshot or backup exists. Account closure is irreversible.", "dataRetentionInfo": "Account deletion is irreversible and results in permanent data loss. Once self-service closure completes, the account and all associated data are permanently deleted.", "factRows": [ { "k": "Cancellation fee", "v": "None documented" }, { "k": "Refund window", "v": "None" }, { "k": "Effective", "v": "When the account is closed" }, { "k": "Free plan after", "v": "No" } ], "faq": [ { "question": "Does stopping a Vultr server stop billing?", "answer": "No. Stopped instances still incur hourly charges. Destroy the instance to stop those charges." }, { "question": "Can I get a refund from Vultr?", "answer": "No. Vultr does not offer refunds. Payments and credits are final." }, { "question": "What happens when I close the account?", "answer": "The account and associated data are permanently deleted. The action is irreversible." }, { "question": "How are Cloud Compute servers billed?", "answer": "Hourly, with a one-hour minimum, up to 672 hours per month. Invoices are generated on the 1st of each month." }, { "question": "What if I cannot close the account in the console?", "answer": "Open a Support ticket with category Account Cancellation. Support verifies and processes the closure." } ], "officialSources": [ { "title": "Can I Delete or Close My Vultr Account?", "url": "https://docs.vultr.com/support/platform/profile/can-i-delete-or-close-my-vultr-account", "lastCheckedAt": "2026-08-17" }, { "title": "How to Delete a Vultr Cloud Compute Instance", "url": "https://docs.vultr.com/products/compute/cloud-compute/management/destroy-instance", "lastCheckedAt": "2026-08-17" }, { "title": "Are Stopped Instances Still Billed on Vultr?", "url": "https://docs.vultr.com/support/platform/billing/are-stopped-instances-still-billed-on-vultr", "lastCheckedAt": "2026-08-17" }, { "title": "How Am I Billed for My Servers?", "url": "https://docs.vultr.com/support/platform/billing/how-am-i-billed-for-my-servers", "lastCheckedAt": "2026-08-17" }, { "title": "What Is Vultr's Refund Policy?", "url": "https://docs.vultr.com/support/platform/billing/what-is-vultrs-refund-policy", "lastCheckedAt": "2026-08-17" }, { "title": "Vultr pricing", "url": "https://www.vultr.com/pricing/", "lastCheckedAt": "2026-08-17" } ], "verified": true, "manuallyVerifiedAt": "2026-08-17", "nextReviewAt": "2026-10-16", "urls": { "guide": "https://canicancelit.com/cancel/vultr", "json": "https://canicancelit.com/cancel/vultr.json", "markdown": "https://canicancelit.com/cancel/vultr.md" } }