# How to cancel Voiceflow

Cancel Voiceflow from Plans and Billing in the workspace sidebar: click Manage in the Billing overview, then Cancel subscription and confirm. It takes about 2 minutes and renewal stops after the cancellation confirmation. Voiceflow's terms state paid fees are non-refundable, with no credits for partially used months or years.

Visual platform for building, testing and deploying chat and voice AI agents.

- Category: AI app builders
- Entry plan: Agencies & Partners at Usage-based
- Billed via: web, invoice
- Difficulty: Easy (1.7 / 10 on the Cancellation Difficulty Index), takes about 2 minutes
- Direct cancellation page: https://creator.voiceflow.com/
- Manually verified on 6 Aug 2026 against official sources
- Canonical guide: https://canicancelit.com/cancel/voiceflow

## Cancel in a web browser

> First confirm where the subscription is billed.

1. **Open Plans and Billing** Sign in to Voiceflow and open Plans and Billing from the workspace sidebar.
2. **Open Billing and click Manage** In the subscription overview, click Manage to open the subscription controls.
3. **Click Cancel subscription** Follow the confirmation prompts to stop renewal.

## Cancel a team plan

> Shared plans require an authorized owner, administrator or billing contact.

1. **Use an organization billing admin** Billing is managed at the organization level, so an authorized admin should open Plans and Billing.
2. **Cancel the organization subscription** In Billing, click Manage, select Cancel subscription and confirm.

## Refunds, pausing, downgrades and your data

- **Refunds:** Voiceflow's terms state that paid fees are non-refundable and no credits are issued for partially used months or years.
- **Pausing:** No subscription pause is documented. The self-serve controls support changing or cancelling the plan.
- **Downgrading:** Starter is free with limited features and credits. Review agent limits before moving a production organization off Pro.
- **Account data:** Cancellation is separate from a privacy deletion request. Voiceflow says it follows internal deletion procedures after termination and may retain data where legally or operationally required.

## At a glance

- Cancellation fee: None
- Refund window: No refunds
- Effective: Renewal stops after the cancellation confirmation.
- Free plan after: Yes, Starter

## FAQ

**How do I cancel Voiceflow?**

Open Plans and Billing, Open Billing and click Manage, Click Cancel subscription. Renewal stops after the cancellation confirmation.

**Do I get a refund after cancelling Voiceflow?**

Voiceflow's terms state that paid fees are non-refundable and no credits are issued for partially used months or years.

**Can I pause Voiceflow instead?**

No subscription pause is documented. The self-serve controls support changing or cancelling the plan.

**What happens to my data after cancelling Voiceflow?**

Cancellation is separate from a privacy deletion request. Voiceflow says it follows internal deletion procedures after termination and may retain data where legally or operationally required.

## Official sources

- [Managing your subscription - Voiceflow Docs](https://docs.voiceflow.com/documentation/account-management/billing/managing-your-subscription) (checked 2026-08-06)
- [Billing overview - Voiceflow Docs](https://docs.voiceflow.com/documentation/account-management/billing) (checked 2026-08-06)
- [Voiceflow pricing update](https://www.voiceflow.com/stories/introducing-voiceflow-credits) (checked 2026-08-06)
- [Voiceflow Terms of Use](https://www.voiceflow.com/legal/terms) (checked 2026-08-06)
- [Voiceflow Privacy Policy](https://www.voiceflow.com/privacy) (checked 2026-08-06)
- [Alternative: Botpress - Botpress pricing](https://botpress.com/pricing) (checked 2026-08-06)
- [Alternative: Botpress - Configure your workspace - Botpress Docs](https://botpress.com/docs/studio/get-started/configure-your-workspace/) (checked 2026-08-06)
- [Alternative: BuildShip - BuildShip pricing](https://buildship.com/pricing) (checked 2026-08-06)
- [Alternative: BuildShip - BuildShip Terms of Use](https://buildship.com/terms) (checked 2026-08-06)
- [Official pricing - Voiceflow](https://www.voiceflow.com/pricing) (checked 2026-08-07)

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Verified cancellation guide from Can I Cancel It? (https://canicancelit.com). JSON version: https://canicancelit.com/cancel/voiceflow.json