{
  "slug": "voiceflow",
  "name": "Voiceflow",
  "domain": "voiceflow.com",
  "category": "ai-app-builders",
  "categoryName": "AI app builders",
  "description": "Visual platform for building, testing and deploying chat and voice AI agents.",
  "directAnswer": "Cancel Voiceflow from Plans and Billing in the workspace sidebar: click Manage in the Billing overview, then Cancel subscription and confirm. It takes about 2 minutes and renewal stops after the cancellation confirmation. Voiceflow's terms state paid fees are non-refundable, with no credits for partially used months or years.",
  "price": "Usage-based",
  "priceMonthlyUsd": null,
  "planName": "Agencies & Partners",
  "subscriptionPlans": [
    {
      "id": "agencies-partners",
      "name": "Agencies & Partners",
      "billingOptions": [],
      "priceNote": "Usage-based pricing",
      "sourceUrl": "https://www.voiceflow.com/pricing"
    },
    {
      "id": "business",
      "name": "Business",
      "billingOptions": [],
      "priceNote": "Contact sales",
      "sourceUrl": "https://www.voiceflow.com/pricing"
    }
  ],
  "difficulty": "Easy",
  "difficultyScore": 1.7,
  "billingMethods": [
    "web",
    "invoice"
  ],
  "accountTypes": [
    "personal",
    "team",
    "enterprise"
  ],
  "cancellationUrl": "https://creator.voiceflow.com/",
  "cancellationTime": "~2 minutes",
  "cancellationTimeSeconds": 120,
  "steps": {
    "web": [
      {
        "title": "Open Plans and Billing",
        "body": "Sign in to Voiceflow and open Plans and Billing from the workspace sidebar."
      },
      {
        "title": "Open Billing and click Manage",
        "body": "In the subscription overview, click Manage to open the subscription controls."
      },
      {
        "title": "Click Cancel subscription",
        "body": "Follow the confirmation prompts to stop renewal."
      }
    ],
    "ios": [],
    "android": [],
    "team": [
      {
        "title": "Use an organization billing admin",
        "body": "Billing is managed at the organization level, so an authorized admin should open Plans and Billing."
      },
      {
        "title": "Cancel the organization subscription",
        "body": "In Billing, click Manage, select Cancel subscription and confirm."
      }
    ]
  },
  "platformNotes": {
    "web": {
      "note": "First confirm where the subscription is billed."
    },
    "team": {
      "note": "Shared plans require an authorized owner, administrator or billing contact."
    }
  },
  "refundInfo": "Voiceflow's terms state that paid fees are non-refundable and no credits are issued for partially used months or years.",
  "pauseInfo": "No subscription pause is documented. The self-serve controls support changing or cancelling the plan.",
  "downgradeInfo": "Starter is free with limited features and credits. Review agent limits before moving a production organization off Pro.",
  "dataRetentionInfo": "Cancellation is separate from a privacy deletion request. Voiceflow says it follows internal deletion procedures after termination and may retain data where legally or operationally required.",
  "factRows": [
    {
      "k": "Cancellation fee",
      "v": "None"
    },
    {
      "k": "Refund window",
      "v": "No refunds"
    },
    {
      "k": "Effective",
      "v": "Renewal stops after the cancellation confirmation."
    },
    {
      "k": "Free plan after",
      "v": "Yes, Starter"
    }
  ],
  "faq": [
    {
      "question": "How do I cancel Voiceflow?",
      "answer": "Open Plans and Billing, Open Billing and click Manage, Click Cancel subscription. Renewal stops after the cancellation confirmation."
    },
    {
      "question": "Do I get a refund after cancelling Voiceflow?",
      "answer": "Voiceflow's terms state that paid fees are non-refundable and no credits are issued for partially used months or years."
    },
    {
      "question": "Can I pause Voiceflow instead?",
      "answer": "No subscription pause is documented. The self-serve controls support changing or cancelling the plan."
    },
    {
      "question": "What happens to my data after cancelling Voiceflow?",
      "answer": "Cancellation is separate from a privacy deletion request. Voiceflow says it follows internal deletion procedures after termination and may retain data where legally or operationally required."
    }
  ],
  "officialSources": [
    {
      "title": "Managing your subscription - Voiceflow Docs",
      "url": "https://docs.voiceflow.com/documentation/account-management/billing/managing-your-subscription",
      "lastCheckedAt": "2026-08-06"
    },
    {
      "title": "Billing overview - Voiceflow Docs",
      "url": "https://docs.voiceflow.com/documentation/account-management/billing",
      "lastCheckedAt": "2026-08-06"
    },
    {
      "title": "Voiceflow pricing update",
      "url": "https://www.voiceflow.com/stories/introducing-voiceflow-credits",
      "lastCheckedAt": "2026-08-06"
    },
    {
      "title": "Voiceflow Terms of Use",
      "url": "https://www.voiceflow.com/legal/terms",
      "lastCheckedAt": "2026-08-06"
    },
    {
      "title": "Voiceflow Privacy Policy",
      "url": "https://www.voiceflow.com/privacy",
      "lastCheckedAt": "2026-08-06"
    },
    {
      "title": "Alternative: Botpress - Botpress pricing",
      "url": "https://botpress.com/pricing",
      "lastCheckedAt": "2026-08-06"
    },
    {
      "title": "Alternative: Botpress - Configure your workspace - Botpress Docs",
      "url": "https://botpress.com/docs/studio/get-started/configure-your-workspace/",
      "lastCheckedAt": "2026-08-06"
    },
    {
      "title": "Alternative: BuildShip - BuildShip pricing",
      "url": "https://buildship.com/pricing",
      "lastCheckedAt": "2026-08-06"
    },
    {
      "title": "Alternative: BuildShip - BuildShip Terms of Use",
      "url": "https://buildship.com/terms",
      "lastCheckedAt": "2026-08-06"
    },
    {
      "title": "Official pricing - Voiceflow",
      "url": "https://www.voiceflow.com/pricing",
      "lastCheckedAt": "2026-08-07"
    }
  ],
  "verified": true,
  "manuallyVerifiedAt": "2026-08-06",
  "nextReviewAt": "2026-10-05",
  "urls": {
    "guide": "https://canicancelit.com/cancel/voiceflow",
    "json": "https://canicancelit.com/cancel/voiceflow.json",
    "markdown": "https://canicancelit.com/cancel/voiceflow.md"
  }
}