{
  "slug": "vimeo",
  "name": "Vimeo",
  "domain": "vimeo.com",
  "category": "publishing-creators",
  "categoryName": "Publishing & creators",
  "description": "Ad-free video hosting, management, collaboration, editing and live-event platform for individuals and teams.",
  "directAnswer": "Cancel a self-serve Vimeo plan in Billing settings: open Membership plan, choose Billing, then select Cancel subscription. It takes about one minute, and paid features continue through the current billing cycle. Cancellation does not automatically refund; initial monthly purchases have a 3-day refund window and yearly purchases have 14 days.",
  "price": "$12 / seat / month",
  "priceMonthlyUsd": 12,
  "planName": "Starter",
  "subscriptionPlans": [
    {
      "id": "starter",
      "name": "Starter",
      "billingOptions": [],
      "priceNote": "$12 per seat per month shown on the current pricing page. Vimeo confirms monthly and yearly billing, but the inspected page did not expose the separate month-to-month charge or annual total.",
      "sourceUrl": "https://vimeo.com/upgrade-plan"
    },
    {
      "id": "standard",
      "name": "Standard",
      "billingOptions": [],
      "priceNote": "$25 per seat per month shown on the current pricing page. Vimeo confirms monthly and yearly billing, but the inspected page did not expose the separate month-to-month charge or annual total.",
      "sourceUrl": "https://vimeo.com/upgrade-plan"
    },
    {
      "id": "advanced",
      "name": "Advanced",
      "billingOptions": [],
      "priceNote": "$75 per seat per month shown on the current pricing page. Vimeo confirms monthly and yearly billing, but the inspected page did not expose the separate month-to-month charge or annual total.",
      "sourceUrl": "https://vimeo.com/upgrade-plan"
    },
    {
      "id": "enterprise",
      "name": "Enterprise",
      "billingOptions": [],
      "priceNote": "Custom pricing through sales. Enterprise is not available month-to-month.",
      "sourceUrl": "https://vimeo.com/upgrade-plan"
    },
    {
      "id": "plus-legacy",
      "name": "Plus (legacy)",
      "billingOptions": [],
      "priceNote": "Legacy plan for existing customers, available monthly or yearly. It is no longer offered to new customers and no current fixed price was published on the inspected help page.",
      "sourceUrl": "https://help.vimeo.com/hc/en-us/articles/12425415891345-About-monthly-plan-options-on-Vimeo"
    },
    {
      "id": "pro-legacy",
      "name": "Pro (legacy)",
      "billingOptions": [],
      "priceNote": "Legacy annual plan for existing customers. It is no longer offered to new customers and no current fixed price was published on the inspected help page.",
      "sourceUrl": "https://help.vimeo.com/hc/en-us/articles/12425415891345-About-monthly-plan-options-on-Vimeo"
    },
    {
      "id": "business-legacy",
      "name": "Business (legacy)",
      "billingOptions": [],
      "priceNote": "Legacy annual plan for existing customers. It is no longer offered to new customers and no current fixed price was published on the inspected help page.",
      "sourceUrl": "https://help.vimeo.com/hc/en-us/articles/12425415891345-About-monthly-plan-options-on-Vimeo"
    },
    {
      "id": "premium-legacy",
      "name": "Premium (legacy)",
      "billingOptions": [],
      "priceNote": "Legacy annual plan for existing customers. It is no longer offered to new customers and no current fixed price was published on the inspected help page.",
      "sourceUrl": "https://help.vimeo.com/hc/en-us/articles/12425415891345-About-monthly-plan-options-on-Vimeo"
    }
  ],
  "difficulty": "Easy",
  "difficultyScore": 2,
  "billingMethods": [
    "web",
    "ios",
    "android"
  ],
  "accountTypes": [
    "personal",
    "team",
    "enterprise"
  ],
  "cancellationUrl": "https://vimeo.com/settings/billing",
  "cancellationTime": "~1 minute",
  "cancellationTimeSeconds": 60,
  "steps": {
    "web": [
      {
        "title": "Open Vimeo billing settings",
        "body": "Sign in to the Vimeo account with the active subscription and open the billing settings page."
      },
      {
        "title": "Select Membership plan, then Billing",
        "body": "Choose Membership plan and select Billing on the left."
      },
      {
        "title": "Select Cancel subscription",
        "body": "Use Cancel subscription in the lower-right corner of the Billing page."
      },
      {
        "title": "Confirm the cancellation",
        "body": "Complete the confirmation. Paid features continue through the current billing cycle, then the account lapses to Free or Basic."
      }
    ],
    "ios": [
      {
        "title": "Open Apple Subscriptions",
        "body": "On iPhone, open Settings, tap your name, then tap Subscriptions."
      },
      {
        "title": "Select Vimeo",
        "body": "Tap the Vimeo subscription billed to the Apple Account."
      },
      {
        "title": "Tap Cancel Subscription",
        "body": "Tap Cancel Subscription and confirm. Deleting the Vimeo app or Vimeo account does not cancel Apple billing."
      }
    ],
    "android": [
      {
        "title": "Open Google Play subscriptions",
        "body": "Open subscriptions in Google Play while signed in to the Google Account used for the Vimeo purchase."
      },
      {
        "title": "Select Vimeo",
        "body": "Choose the Vimeo subscription."
      },
      {
        "title": "Tap Cancel subscription",
        "body": "Tap Cancel subscription and follow the instructions. Deleting the Vimeo app or Vimeo account does not cancel Google Play billing."
      }
    ],
    "team": [
      {
        "title": "Enterprise: contact your account manager",
        "body": "The self-serve cancellation article excludes Enterprise accounts. Ask the Vimeo account manager about ending the Enterprise contract and check the contract terms."
      }
    ]
  },
  "platformNotes": {
    "web": {
      "note": "This self-serve route covers paid Vimeo plans except Enterprise.",
      "warning": "If the library is over the Free plan's 1 GB limit, newest videos become restricted after the downgrade and their links and embeds stop working."
    },
    "ios": {
      "note": "Use Apple Settings only when the App Store bills the Vimeo subscription.",
      "warning": "Deleting the Vimeo app or account does not cancel Apple billing."
    },
    "android": {
      "note": "Use Google Play only when Google bills the Vimeo subscription.",
      "warning": "Deleting the Vimeo app or account does not cancel Google Play billing."
    },
    "team": {
      "note": "Enterprise contracts are not canceled through the self-serve Billing page; contact the account manager."
    }
  },
  "refundInfo": "Cancellation does not automatically issue a refund. Website monthly subscriptions can be refunded up to three days after the initial purchase and yearly subscriptions up to 14 days after the initial purchase. Vimeo does not grant partial or prorated refunds. Apple handles Apple refunds; Vimeo or Google can handle Google Play requests.",
  "pauseInfo": "No pause or hold option is documented for Vimeo hosting plans. Vimeo documents cancellation or downgrading to a lower paid plan instead. Vimeo OTT viewer subscriptions are a separate product and are not covered here.",
  "downgradeInfo": "At the subscription end date, Starter, Standard and Advanced accounts become Free; legacy paid accounts become Basic. A current-plan library over Free's 1 GB limit has its newest videos restricted until storage fits or a paid plan is restored. Restricted videos remain in the account, but cannot play, be edited or downloaded, and their links and embeds stop working.",
  "dataRetentionInfo": "Canceling does not delete the Vimeo account. Current-plan videos above the Free storage limit are restricted rather than deleted. Account deletion is a separate permanent action that removes the account, videos, collections, likes and comments from Vimeo; Vimeo says it may retain some information internally for restoration or legal purposes.",
  "factRows": [
    {
      "k": "Cancellation fee",
      "v": "None documented"
    },
    {
      "k": "Refund window",
      "v": "3 days monthly, 14 days yearly"
    },
    {
      "k": "Effective",
      "v": "End of billing cycle"
    },
    {
      "k": "Free plan after",
      "v": "Yes, Free or Basic"
    }
  ],
  "faq": [
    {
      "question": "Does cancelling Vimeo end paid features immediately?",
      "answer": "No. Paid features continue through the current billing cycle, then the account lapses to Free or Basic."
    },
    {
      "question": "Can I get a Vimeo refund?",
      "answer": "Monthly subscriptions can qualify within three days of the initial purchase and yearly subscriptions within 14 days. Cancellation alone does not issue a refund, and partial or prorated refunds are not offered."
    },
    {
      "question": "What happens to my Vimeo videos after cancellation?",
      "answer": "On current plans, videos over the Free plan's 1 GB limit become restricted rather than deleted. Restricted videos cannot play, be edited or downloaded, and their links and embeds stop working until storage fits or the account upgrades."
    },
    {
      "question": "Can I pause a Vimeo hosting plan?",
      "answer": "No pause option is documented for Vimeo hosting plans. Vimeo documents cancellation or a lower paid plan instead."
    },
    {
      "question": "How do Enterprise customers cancel Vimeo?",
      "answer": "The self-serve route does not apply. Vimeo directs Enterprise customers to their account manager and Enterprise terms."
    },
    {
      "question": "Does deleting my Vimeo account cancel an Apple or Google subscription?",
      "answer": "No. Vimeo says deleting the account does not affect Apple or Google subscription status; cancel through the relevant store first."
    }
  ],
  "officialSources": [
    {
      "title": "Vimeo pricing plans",
      "url": "https://vimeo.com/upgrade-plan",
      "lastCheckedAt": "2026-08-18"
    },
    {
      "title": "About Vimeo plans",
      "url": "https://help.vimeo.com/hc/en-us/articles/12425432033937-About-Vimeo-plans",
      "lastCheckedAt": "2026-08-18"
    },
    {
      "title": "About monthly plan options on Vimeo",
      "url": "https://help.vimeo.com/hc/en-us/articles/12425415891345-About-monthly-plan-options-on-Vimeo",
      "lastCheckedAt": "2026-08-18"
    },
    {
      "title": "How to cancel my Vimeo subscription",
      "url": "https://help.vimeo.com/hc/en-us/articles/12425433330577-How-to-cancel-my-Vimeo-subscription",
      "lastCheckedAt": "2026-08-18"
    },
    {
      "title": "FAQ: Managing mobile in-app subscriptions",
      "url": "https://help.vimeo.com/hc/en-us/articles/12425398784145-FAQ-Managing-mobile-in-app-subscriptions",
      "lastCheckedAt": "2026-08-18"
    },
    {
      "title": "FAQ: Refunds for Vimeo subscriptions",
      "url": "https://help.vimeo.com/hc/en-us/articles/12425462316433-FAQ-Refunds-for-Vimeo-subscriptions",
      "lastCheckedAt": "2026-08-18"
    },
    {
      "title": "FAQ: Lapsing from a paid account to a Free account",
      "url": "https://help.vimeo.com/hc/en-us/articles/12425417275665-FAQ-Lapsing-from-a-paid-account-to-a-Free-account",
      "lastCheckedAt": "2026-08-18"
    },
    {
      "title": "FAQ: Lapsing from a paid account to a Basic account",
      "url": "https://help.vimeo.com/hc/en-us/articles/12425416995857-FAQ-Lapsing-from-a-paid-account-to-a-Basic-account",
      "lastCheckedAt": "2026-08-18"
    },
    {
      "title": "How to delete my account",
      "url": "https://help.vimeo.com/hc/en-us/articles/12425669379601-How-to-delete-my-account",
      "lastCheckedAt": "2026-08-18"
    },
    {
      "title": "Vimeo media kit guidelines",
      "url": "https://vimeo.com/about/brand_guidelines",
      "lastCheckedAt": "2026-08-18"
    },
    {
      "title": "If you want to cancel a subscription from Apple",
      "url": "https://support.apple.com/en-us/118428",
      "lastCheckedAt": "2026-08-18"
    },
    {
      "title": "Cancel, pause, or change a subscription on Google Play",
      "url": "https://support.google.com/googleplay/answer/7018481",
      "lastCheckedAt": "2026-08-18"
    }
  ],
  "verified": true,
  "manuallyVerifiedAt": "2026-08-18",
  "nextReviewAt": "2026-10-17",
  "urls": {
    "guide": "https://canicancelit.com/cancel/vimeo",
    "json": "https://canicancelit.com/cancel/vimeo.json",
    "markdown": "https://canicancelit.com/cancel/vimeo.md"
  }
}