{ "slug": "vercel", "name": "Vercel", "domain": "vercel.com", "category": "hosting-deployment", "categoryName": "Hosting & deployment", "description": "Cloud platform that imports your Git repository and deploys web apps with automatic CI/CD, a global CDN and serverless infrastructure.", "directAnswer": "Cancel Vercel Pro from the team dashboard: open Settings, then Billing, and click Downgrade Plan in the Plan sub-section, after transferring any connected Stores and Domains. It takes about 2 minutes, and the downgrade removes all active members except the original owner while projects stay under Hobby limits. All fees are non-refundable under Vercel's Terms of Service.", "price": "$20 / user / month", "priceMonthlyUsd": 20, "planName": "Pro", "subscriptionPlans": [ { "id": "pro", "name": "Pro", "billingOptions": [ { "cycle": "month", "priceUsd": 20 } ], "priceNote": "$20 per user per month, billed monthly, plus on-demand usage; includes $20 of monthly usage credit", "sourceUrl": "https://vercel.com/pricing" }, { "id": "enterprise", "name": "Enterprise", "billingOptions": [], "priceNote": "Custom pricing, negotiated contract with annual billing available", "sourceUrl": "https://vercel.com/pricing" } ], "difficulty": "Medium", "difficultyScore": 5, "billingMethods": [ "web", "invoice" ], "accountTypes": [ "team", "enterprise" ], "cancellationUrl": "https://vercel.com/d?to=%2F%5Bteam%5D%2F%7E%2Fsettings%2Fbilling&title=Go+to+Billing", "cancellationTime": "~2 minutes", "cancellationTimeSeconds": 120, "steps": { "web": [ { "title": "Transfer connected Stores and Domains first", "body": "Vercel's docs state that Pro teams must manually transfer any connected Stores and/or Domains to a new destination before the downgrade flow lets you proceed." }, { "title": "Open your team's dashboard", "body": "Select the team in the team switcher on your Vercel dashboard." }, { "title": "Open Settings, then Billing", "body": "Settings sits in the sidebar; Billing in the Settings navigation." }, { "title": "Click Downgrade Plan", "body": "It sits in the Plan sub-section. When a Pro team downgrades, all active members except the original owner are removed." } ], "ios": [], "android": [], "team": [ { "title": "Make sure you have billing access", "body": "Owners manage billing; Members cannot edit billing settings. On Pro, one member can hold the dedicated Billing role." }, { "title": "Downgrade the team, or delete it entirely", "body": "Downgrading to Hobby keeps the team's projects. Deleting the team (Settings → General → Delete Team card) cancels the subscription outright." }, { "title": "Before deleting: move resources and save invoices", "body": "Transfer projects and domains to your personal Hobby account and download invoices first. Team members, activity and usage data are removed and cannot be transferred." } ] }, "platformNotes": { "web": { "note": "Vercel Pro is billed per team. Enterprise plans are negotiated contracts and follow the contract's cancellation terms, not this flow.", "warning": "On-demand usage from before the downgrade can still appear on your next invoice - Vercel bills the previous cycle's usage in arrears." }, "team": { "note": "Each account may hold only one Hobby team; if you already have one, Vercel requires deleting one team or merging the two." } }, "refundInfo": "All fees are non-refundable under Vercel's Terms of Service. The one exception: if Vercel terminates your account without cause, self-service subscribers receive the pro-rated unearned portion of prepaid amounts. A paid invoice cannot be recharged to a different payment method, and no refunds are given in those cases.", "pauseInfo": "No pause option is documented. The documented ways to stop paying are downgrading the team to Hobby or deleting the team.", "downgradeInfo": "Downgrading a Pro team to Hobby removes all active members except the original owner and keeps the team's projects under Hobby limits (200 projects, 100 deployments per day, non-commercial personal use per the fair-use guidelines). Connected Stores and Domains must be transferred out first.", "dataRetentionInfo": "Vercel's Terms state your content may be permanently deleted upon account termination. When a team is deleted, members, activity and usage data are removed and cannot be transferred; projects and domains can be moved to a personal Hobby account beforehand. The privacy policy publishes no specific retention timelines.", "factRows": [ { "k": "Cancellation fee", "v": "None" }, { "k": "Refund window", "v": "None (ToS)" }, { "k": "Members after downgrade", "v": "Owner only" }, { "k": "Free plan after", "v": "Yes, Hobby" } ], "faq": [ { "question": "Will I still be charged for usage after I downgrade?", "answer": "Possibly. Each Vercel invoice includes the upcoming cycle's plan charges plus on-demand usage from the previous cycle, so usage incurred before downgrading can appear on a later invoice." }, { "question": "Can I get a refund for the unused part of the month?", "answer": "No. All fees are non-refundable; a pro-rated refund only applies if Vercel itself terminates your account without cause." }, { "question": "Can I pay for Vercel Pro annually?", "answer": "No. Pro supports monthly card payments only; annual billing is Enterprise-only." }, { "question": "What happens to my team members when I downgrade to Hobby?", "answer": "All active members except the original owner are removed from the team." }, { "question": "I'm on a Pro trial. How do I avoid being charged?", "answer": "Trials end after 14 days or when usage limits are exceeded, and charge only if a payment method is on file - without one the team reverts to Hobby automatically. You can also end the trial early with the Downgrade button on the Billing page." }, { "question": "What if I just stop paying instead of downgrading?", "answer": "Overdue accounts are restricted: no new projects, members or redeploys. If a renewal stays unpaid for 14 days, all deployments on the account are paused." } ], "officialSources": [ { "title": "Vercel Pro plan - docs", "url": "https://vercel.com/docs/plans/pro-plan", "lastCheckedAt": "2026-08-06" }, { "title": "Vercel pricing", "url": "https://vercel.com/pricing", "lastCheckedAt": "2026-08-06" }, { "title": "Vercel Hobby plan - docs", "url": "https://vercel.com/docs/plans/hobby", "lastCheckedAt": "2026-08-06" }, { "title": "Vercel Terms of Service", "url": "https://vercel.com/legal/terms", "lastCheckedAt": "2026-08-06" }, { "title": "Billing FAQ for Pro plan - docs", "url": "https://vercel.com/docs/plans/pro-plan/billing", "lastCheckedAt": "2026-08-06" }, { "title": "Understanding Vercel's Pro plan trial - docs", "url": "https://vercel.com/docs/plans/pro-plan/trials", "lastCheckedAt": "2026-08-06" }, { "title": "How do I delete a Vercel team? - Knowledge Base", "url": "https://vercel.com/kb/guide/how-do-i-delete-a-vercel-team", "lastCheckedAt": "2026-08-06" }, { "title": "Access roles - docs", "url": "https://vercel.com/docs/rbac/access-roles", "lastCheckedAt": "2026-08-06" } ], "verified": true, "manuallyVerifiedAt": "2026-08-06", "nextReviewAt": "2026-10-05", "urls": { "guide": "https://canicancelit.com/cancel/vercel", "json": "https://canicancelit.com/cancel/vercel.json", "markdown": "https://canicancelit.com/cancel/vercel.md" } }