{
  "slug": "vanta",
  "name": "Vanta",
  "domain": "vanta.com",
  "category": "security-protection",
  "categoryName": "Security & protection",
  "description": "Trust management and compliance automation platform for security frameworks, risk, vendor reviews and customer assurance.",
  "directAnswer": "Cancel Vanta from the Vanta dashboard under Billing > Plan details > Cancel my subscription. The request takes about five minutes, but the contract normally stays active through its current term. Standard terms renew for another year unless notice is given at least 30 days before the term ends.",
  "price": "Custom pricing",
  "priceMonthlyUsd": null,
  "planName": "Essentials",
  "subscriptionPlans": [
    {
      "id": "essentials",
      "name": "Essentials",
      "billingOptions": [],
      "priceNote": "Personalized pricing",
      "sourceUrl": "https://www.vanta.com/pricing"
    },
    {
      "id": "plus",
      "name": "Plus",
      "billingOptions": [],
      "priceNote": "Personalized pricing",
      "sourceUrl": "https://www.vanta.com/pricing"
    },
    {
      "id": "professional",
      "name": "Professional",
      "billingOptions": [],
      "priceNote": "Personalized pricing",
      "sourceUrl": "https://www.vanta.com/pricing"
    },
    {
      "id": "enterprise",
      "name": "Enterprise",
      "billingOptions": [],
      "priceNote": "Personalized pricing",
      "sourceUrl": "https://www.vanta.com/pricing"
    }
  ],
  "difficulty": "Hard",
  "difficultyScore": 9.3,
  "billingMethods": [
    "web",
    "invoice"
  ],
  "accountTypes": [
    "team",
    "enterprise"
  ],
  "cancellationUrl": "https://app.vanta.com/settings/billing",
  "cancellationTime": "~5 minutes",
  "cancellationTimeSeconds": 300,
  "steps": {
    "web": [
      {
        "title": "Open Billing",
        "body": "Sign in to Vanta and open Settings > Billing."
      },
      {
        "title": "Open Plan details",
        "body": "In Plan details, select Cancel my subscription."
      },
      {
        "title": "Submit the request",
        "body": "Complete the prompts and submit the cancellation request. Save the written confirmation and final term date."
      },
      {
        "title": "Contact Vanta if the option is missing",
        "body": "If Cancel my subscription is not shown, contact your Vanta account manager or the billing team. Accounts bought through an MSP, reseller or marketplace must use that partner."
      }
    ],
    "ios": [],
    "android": [],
    "team": [
      {
        "title": "Check the order form",
        "body": "Vanta subscriptions are committed contracts. Review the order form for the exact term, renewal date, pricing and any terms that replace Vanta's standard conditions."
      },
      {
        "title": "Give notice at least 30 days early",
        "body": "Under Vanta's standard terms, either party must give notice at least 30 days before the current term ends to prevent the automatic one-year renewal."
      }
    ]
  },
  "platformNotes": {
    "team": {
      "warning": "An order form can replace the standard renewal and cancellation rules. Marketplace, reseller and MSP purchases must be cancelled through that partner."
    }
  },
  "refundInfo": "Vanta's standard terms say fees are non-cancelable and non-refundable except where the agreement expressly says otherwise. There is no general cooling-off or voluntary cancellation refund in the checked official sources.",
  "pauseInfo": "No subscription pause option is documented in Vanta's current billing help or standard terms.",
  "downgradeInfo": "The Billing page may show Change my subscription. Because pricing and terms are personalized, confirm any scope or plan reduction with the account manager before the renewal deadline.",
  "dataRetentionInfo": "Vanta says access to the service ends after termination. Customer information can be exported during the term. The terms FAQ says Vanta deletes customer information within 365 days after termination or expiration, or sooner after a valid request, subject to legal retention duties.",
  "factRows": [
    {
      "k": "Notice period",
      "v": "At least 30 days"
    },
    {
      "k": "Effective",
      "v": "End of contract term"
    },
    {
      "k": "Refund",
      "v": "None under standard terms"
    },
    {
      "k": "Default renewal",
      "v": "One year"
    }
  ],
  "faq": [
    {
      "question": "How do I cancel Vanta?",
      "answer": "Open Settings > Billing > Plan details and select Cancel my subscription. If that option is unavailable, contact the account manager or billing team."
    },
    {
      "question": "How early must I cancel Vanta?",
      "answer": "Vanta's standard terms require notice at least 30 days before the current term ends to prevent an automatic one-year renewal."
    },
    {
      "question": "Can I terminate Vanta whenever I want?",
      "answer": "Not under the standard terms. Vanta subscriptions are commitments for the agreed term, and convenience termination is not included unless the order form says otherwise."
    },
    {
      "question": "Does Vanta refund unused contract time?",
      "answer": "No general refund is promised. Standard fees are non-cancelable and non-refundable unless the agreement expressly provides an exception."
    },
    {
      "question": "What happens to Vanta data after cancellation?",
      "answer": "Export needed information during the term. Vanta says it deletes customer information within 365 days after the agreement ends, or sooner after a valid request, subject to legal duties."
    }
  ],
  "officialSources": [
    {
      "title": "Vanta pricing",
      "url": "https://www.vanta.com/pricing",
      "lastCheckedAt": "2026-08-19"
    },
    {
      "title": "Managing your Vanta billing",
      "url": "https://help.vanta.com/en/articles/11345390-managing-your-billing",
      "lastCheckedAt": "2026-08-19"
    },
    {
      "title": "Vanta terms",
      "url": "https://www.vanta.com/legal/terms",
      "lastCheckedAt": "2026-08-19"
    },
    {
      "title": "Vanta terms FAQ",
      "url": "https://www.vanta.com/legal/terms-faq",
      "lastCheckedAt": "2026-08-19"
    }
  ],
  "verified": true,
  "manuallyVerifiedAt": "2026-08-19",
  "nextReviewAt": "2026-10-18",
  "urls": {
    "guide": "https://canicancelit.com/cancel/vanta",
    "json": "https://canicancelit.com/cancel/vanta.json",
    "markdown": "https://canicancelit.com/cancel/vanta.md"
  }
}