{
  "slug": "upstash",
  "name": "Upstash Redis",
  "domain": "upstash.com",
  "category": "databases-backends",
  "categoryName": "Databases & backends",
  "description": "Serverless Redis-compatible data service with pay-as-you-go and fixed-capacity plans.",
  "directAnswer": "Cancel Upstash by exporting your data, deleting every paid resource and then using Account > Settings > Delete Account if you also want the account removed. It takes about 5 minutes. Payments are non-refundable, and Upstash warns that deleted account data cannot be recovered.",
  "price": "$10 / month",
  "priceMonthlyUsd": 10,
  "planName": "Fixed 250 MB",
  "subscriptionPlans": [
    {
      "id": "pay-as-you-go",
      "name": "Pay as You Go",
      "billingOptions": [],
      "priceNote": "$0.20 per 100,000 commands, $0.25 per GB storage after the first GB, and $0.03 per GB bandwidth after 200 GB.",
      "sourceUrl": "https://upstash.com/pricing/redis"
    },
    {
      "id": "fixed-250-mb",
      "name": "Fixed 250 MB",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 10
        }
      ],
      "priceNote": "$10 per month. Read regions cost $5 each per month.",
      "sourceUrl": "https://upstash.com/pricing/redis"
    },
    {
      "id": "fixed-1-gb",
      "name": "Fixed 1 GB",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 20
        }
      ],
      "priceNote": "$20 per month. Read regions cost $10 each per month.",
      "sourceUrl": "https://upstash.com/pricing/redis"
    },
    {
      "id": "fixed-5-gb",
      "name": "Fixed 5 GB",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 100
        }
      ],
      "priceNote": "$100 per month. Read regions cost $50 each per month.",
      "sourceUrl": "https://upstash.com/pricing/redis"
    },
    {
      "id": "fixed-10-gb",
      "name": "Fixed 10 GB",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 200
        }
      ],
      "priceNote": "$200 per month. Read regions cost $100 each per month.",
      "sourceUrl": "https://upstash.com/pricing/redis"
    },
    {
      "id": "fixed-50-gb",
      "name": "Fixed 50 GB",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 400
        }
      ],
      "priceNote": "$400 per month. Read regions cost $200 each per month.",
      "sourceUrl": "https://upstash.com/pricing/redis"
    },
    {
      "id": "fixed-100-gb",
      "name": "Fixed 100 GB",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 800
        }
      ],
      "priceNote": "$800 per month. Read regions cost $400 each per month.",
      "sourceUrl": "https://upstash.com/pricing/redis"
    },
    {
      "id": "fixed-500-gb",
      "name": "Fixed 500 GB",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 1500
        }
      ],
      "priceNote": "$1,500 per month. Read regions cost $750 each per month.",
      "sourceUrl": "https://upstash.com/pricing/redis"
    },
    {
      "id": "enterprise",
      "name": "Enterprise",
      "billingOptions": [],
      "priceNote": "Custom pricing.",
      "sourceUrl": "https://upstash.com/pricing/redis"
    },
    {
      "id": "prod-pack-addon",
      "name": "Prod Pack add-on",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 200
        }
      ],
      "priceNote": "$200 per month",
      "sourceUrl": "https://upstash.com/pricing/redis"
    }
  ],
  "difficulty": "Medium",
  "difficultyScore": 4.9,
  "billingMethods": [
    "web"
  ],
  "accountTypes": [
    "personal",
    "team",
    "enterprise"
  ],
  "cancellationUrl": "https://console.upstash.com/account/settings",
  "cancellationTime": "~5 minutes after export",
  "cancellationTimeSeconds": 300,
  "steps": {
    "web": [
      {
        "title": "Delete every billable resource",
        "body": "Sign in to Upstash Console and delete all databases, clusters and other paid resources you no longer want. Export important data first because deletion is not recoverable."
      },
      {
        "title": "Open Account, then Settings",
        "body": "Go to the Account area and open Settings. Upstash requires all resources to be deleted before the account can be removed."
      },
      {
        "title": "Choose Delete Account",
        "body": "Select Delete Account and complete the confirmation. Upstash says this permanently removes account data and payment information."
      }
    ],
    "ios": [],
    "android": [],
    "team": []
  },
  "platformNotes": {},
  "refundInfo": "Monthly and yearly payments are billed in advance and are non-refundable, including partial periods, downgrades and unused time while an account remains open.",
  "pauseInfo": "No subscription pause is documented. Pay-as-you-go users can set a budget, but that is a spending control rather than a pause.",
  "downgradeInfo": "A paid database type cannot be reverted to Free. Delete paid resources to stop their charges. A new Free database can be created separately within current Free limits.",
  "dataRetentionInfo": "The current account FAQ says account deletion permanently removes account data and payment information and cannot be recovered. The terms also mention a six-month cancellation period but reserve the right to delete content immediately, so export everything and do not rely on recovery.",
  "factRows": [
    {
      "k": "Cancellation fee",
      "v": "None"
    },
    {
      "k": "Refund window",
      "v": "None"
    },
    {
      "k": "Effective",
      "v": "After resource deletion"
    },
    {
      "k": "Free plan after",
      "v": "New Free database only"
    }
  ],
  "faq": [
    {
      "question": "How do I cancel Upstash?",
      "answer": "Delete all paid resources, then open Account > Settings > Delete Account if you also want the account removed."
    },
    {
      "question": "Can I downgrade a paid Upstash Redis database to Free?",
      "answer": "No. Upstash says a paid database type cannot be reverted to Free."
    },
    {
      "question": "Does Upstash refund unused prepaid time?",
      "answer": "No. Prepaid monthly and yearly payments are non-refundable."
    },
    {
      "question": "Is deleting an Upstash account reversible?",
      "answer": "No. Upstash says the account, data and payment information are permanently deleted and unrecoverable."
    }
  ],
  "officialSources": [
    {
      "title": "Upstash Redis pricing",
      "url": "https://upstash.com/pricing/redis",
      "lastCheckedAt": "2026-08-13"
    },
    {
      "title": "Upstash account FAQ",
      "url": "https://upstash.com/docs/common/account/faq",
      "lastCheckedAt": "2026-08-13"
    },
    {
      "title": "Upstash terms of service",
      "url": "https://upstash.com/static/trust/terms.pdf",
      "lastCheckedAt": "2026-08-13"
    }
  ],
  "verified": true,
  "manuallyVerifiedAt": "2026-08-13",
  "nextReviewAt": "2026-10-12",
  "urls": {
    "guide": "https://canicancelit.com/cancel/upstash",
    "json": "https://canicancelit.com/cancel/upstash.json",
    "markdown": "https://canicancelit.com/cancel/upstash.md"
  }
}