{
  "slug": "trello",
  "name": "Trello",
  "domain": "trello.com",
  "category": "productivity",
  "categoryName": "Productivity",
  "description": "Visual project management service built around boards, lists and cards.",
  "directAnswer": "Cancel Trello from the Workspace Billing page: sign in as a Workspace administrator, scroll to the bottom of Billing, select Cancel and confirm. It takes about 2 minutes; the paid plan stays available through the current billing period, then the Workspace returns to Free. An initial purchase may be refunded within 30 days, but renewals and upgrades are excluded.",
  "price": "$6 / user / month",
  "priceMonthlyUsd": 6,
  "planName": "Standard",
  "subscriptionPlans": [
    {
      "id": "standard",
      "name": "Standard",
      "billingOptions": [
        {
          "priceUsd": 6,
          "cycle": "month"
        },
        {
          "priceUsd": 60,
          "cycle": "year"
        }
      ],
      "sourceUrl": "https://trello.com/en/pricing"
    },
    {
      "id": "premium",
      "name": "Premium",
      "billingOptions": [
        {
          "priceUsd": 12.5,
          "cycle": "month"
        },
        {
          "priceUsd": 120,
          "cycle": "year"
        }
      ],
      "sourceUrl": "https://trello.com/en/pricing"
    },
    {
      "id": "enterprise",
      "name": "Enterprise",
      "billingOptions": [
        {
          "priceUsd": 210,
          "cycle": "year"
        }
      ],
      "priceNote": "Published starting annual price; the per-user price varies by seat count.",
      "sourceUrl": "https://trello.com/en/pricing"
    }
  ],
  "difficulty": "Easy",
  "difficultyScore": 1.7,
  "billingMethods": [
    "web",
    "invoice"
  ],
  "accountTypes": [
    "team",
    "enterprise"
  ],
  "cancellationUrl": "https://support.atlassian.com/trello/docs/change-or-cancel-your-trello-plan/",
  "cancellationTime": "~2 minutes",
  "cancellationTimeSeconds": 90,
  "steps": {
    "web": [
      {
        "title": "Open Workspace billing",
        "body": "Sign in as a Workspace administrator, open the Trello menu, choose the paid Workspace and open Billing."
      },
      {
        "title": "Select Cancel",
        "body": "Scroll to the bottom of the Billing page and select Cancel."
      },
      {
        "title": "Confirm the cancellation",
        "body": "Complete the confirmation. The paid plan remains available through the current billing period."
      }
    ],
    "ios": [],
    "android": [],
    "team": [
      {
        "title": "Use a Workspace administrator account",
        "body": "Only a Workspace administrator can change or cancel a Standard or Premium plan."
      },
      {
        "title": "Review board and member limits",
        "body": "Reduce the Workspace to 10 collaborators or fewer and decide which 10 boards should remain open."
      },
      {
        "title": "Cancel from Workspace billing",
        "body": "Open Billing for the Workspace, select Cancel at the bottom and finish the confirmation."
      }
    ]
  },
  "platformNotes": {
    "web": {
      "note": "A Workspace administrator must cancel from Workspace Billing."
    },
    "team": {
      "warning": "Enterprise plans may require the account advocate or Atlassian support."
    }
  },
  "refundInfo": "An initial Standard or Premium purchase may qualify for a refund when requested within 30 days. Renewals, upgrades and Enterprise subscriptions do not qualify under the published policy.",
  "pauseInfo": "No Trello subscription pause option is documented.",
  "downgradeInfo": "Cancellation returns the Workspace to Free after the billing period. Trello keeps the 10 most active boards open and closes, but does not delete, additional boards. More than 10 collaborators makes the Workspace read-only until it is within the Free limit.",
  "dataRetentionInfo": "Paid-feature data is hidden rather than deleted after downgrade. Account deletion is separate and does not cancel a multi-member paid Workspace, so transfer administration and cancel the plan first.",
  "factRows": [
    {
      "k": "Cancellation fee",
      "v": "None documented"
    },
    {
      "k": "Refund window",
      "v": "30 days for eligible initial purchases"
    },
    {
      "k": "Effective",
      "v": "End of billing period"
    },
    {
      "k": "After cancellation",
      "v": "Workspace returns to Free"
    }
  ],
  "faq": [
    {
      "question": "Does Trello stop immediately after cancellation?",
      "answer": "No. Standard or Premium remains active through the current billing period, then the Workspace returns to Free."
    },
    {
      "question": "Can I get a Trello refund?",
      "answer": "An initial Standard or Premium purchase may qualify when requested within 30 days. Renewals and upgrades are excluded."
    },
    {
      "question": "What happens to extra Trello boards?",
      "answer": "The 10 most active boards remain open. Additional boards are closed, not deleted, and can be reopened later when limits allow."
    },
    {
      "question": "Can I cancel Trello in the mobile app?",
      "answer": "Trello directs plan management to Workspace Billing on the web. A Workspace administrator must cancel."
    },
    {
      "question": "Does deleting my account cancel the Workspace?",
      "answer": "Not when other members remain in a paid Workspace. Transfer administration and cancel the plan before deleting the billing administrator account."
    }
  ],
  "officialSources": [
    {
      "title": "Trello pricing",
      "url": "https://trello.com/en/pricing",
      "lastCheckedAt": "2026-08-08"
    },
    {
      "title": "Change or cancel your Trello plan",
      "url": "https://support.atlassian.com/trello/docs/change-or-cancel-your-trello-plan/",
      "lastCheckedAt": "2026-08-08"
    },
    {
      "title": "How billing works with Trello Premium and Standard",
      "url": "https://support.atlassian.com/trello/docs/how-billing-works-with-trello-premium-and-standard/",
      "lastCheckedAt": "2026-08-08"
    },
    {
      "title": "Request a refund",
      "url": "https://support.atlassian.com/subscriptions-and-billing/docs/request-a-refund/",
      "lastCheckedAt": "2026-08-08"
    },
    {
      "title": "Deleting your Trello account",
      "url": "https://support.atlassian.com/trello/docs/deleting-your-trello-account/",
      "lastCheckedAt": "2026-08-08"
    }
  ],
  "verified": true,
  "manuallyVerifiedAt": "2026-08-08",
  "nextReviewAt": "2026-10-07",
  "urls": {
    "guide": "https://canicancelit.com/cancel/trello",
    "json": "https://canicancelit.com/cancel/trello.json",
    "markdown": "https://canicancelit.com/cancel/trello.md"
  }
}