# How to cancel Travis CI

Cancel Travis CI from the organization's Plan page: switch to the Free plan, or for a monthly usage plan select Cancel Subscription and submit the support request. It takes about 2 minutes and the paid plan stays active until the end of the current cycle. Travis CI does not publish a general prorated refund for mid-cycle cancellations.

Hosted and self-hosted continuous integration platform with usage-based and unlimited plans.

- Category: Developer infrastructure
- Entry plan: Usage Based at From $15 / month
- Billed via: web
- Difficulty: Easy (2.2 / 10 on the Cancellation Difficulty Index), takes about 2 minutes
- Direct cancellation page: https://app.travis-ci.com/account/repositories
- Manually verified on 8 Aug 2026 against official sources
- Canonical guide: https://canicancelit.com/cancel/travis-ci

## Cancel in a web browser

> Cancel through the billing account that owns the subscription.

1. **Open the organization** Sign in to Travis CI and choose the organization whose plan should stop.
2. **Open Settings and Plan** Open the billing or Plan page.
3. **Choose Free or cancel** Switch to the Free plan. For a monthly usage plan, select Cancel Subscription and submit the support request when prompted.
4. **Check the cancellation date** The paid plan remains active until the end of the current cycle; retain the support confirmation.

## Cancel a team plan

> An owner, administrator or billing contact usually must make this change.

1. **Open the organization** Sign in to Travis CI and choose the organization whose plan should stop.
2. **Open Settings and Plan** Open the billing or Plan page.
3. **Choose Free or cancel** Switch to the Free plan. For a monthly usage plan, select Cancel Subscription and submit the support request when prompted.
4. **Check the cancellation date** The paid plan remains active until the end of the current cycle; retain the support confirmation.

## Refunds, pausing, downgrades and your data

- **Refunds:** Travis CI does not publish a general prorated refund for a plan canceled during its billing cycle.
- **Pausing:** No pause option is documented.
- **Downgrading:** You can switch an eligible hosted organization to Travis CI Free. Remaining credits stay until the cancellation is confirmed but cannot be replenished after the cancellation date.
- **Account data:** Travis CI says build data remains available for one year after cancellation and is then removed.

## At a glance

- Cancellation fee: None
- Refund policy: See official policy
- Effective: End of current paid term
- Free plan after: Yes, with reduced limits

## FAQ

**How do I cancel Travis CI?**

Sign in to Travis CI and choose the organization whose plan should stop. Then follow the remaining official cancellation steps and save the confirmation.

**Do I get a refund when I cancel Travis CI?**

Travis CI does not publish a general prorated refund for a plan canceled during its billing cycle.

**Can I pause Travis CI instead?**

No pause option is documented.

**What happens to my account after canceling Travis CI?**

You can switch an eligible hosted organization to Travis CI Free. Remaining credits stay until the cancellation is confirmed but cannot be replenished after the cancellation date. Travis CI says build data remains available for one year after cancellation and is then removed.

## Official sources

- [Travis CI pricing](https://www.travis-ci.com/pricing/) (checked 2026-08-08)
- [Travis CI billing overview](https://docs.travis-ci.com/user/billing-overview/) (checked 2026-08-08)
- [Travis CI privacy policy](https://docs.travis-ci.com/legal/privacy-policy/) (checked 2026-08-08)

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Verified cancellation guide from Can I Cancel It? (https://canicancelit.com). JSON version: https://canicancelit.com/cancel/travis-ci.json