{
  "slug": "travis-ci",
  "name": "Travis CI",
  "domain": "travis-ci.com",
  "category": "developer-infrastructure",
  "categoryName": "Developer infrastructure",
  "description": "Hosted and self-hosted continuous integration platform with usage-based and unlimited plans.",
  "directAnswer": "Cancel Travis CI from the organization's Plan page: switch to the Free plan, or for a monthly usage plan select Cancel Subscription and submit the support request. It takes about 2 minutes and the paid plan stays active until the end of the current cycle. Travis CI does not publish a general prorated refund for mid-cycle cancellations.",
  "price": "From $15 / month",
  "priceMonthlyUsd": 15,
  "planName": "Usage Based",
  "subscriptionPlans": [
    {
      "id": "usage-based",
      "name": "Usage Based",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 15
        },
        {
          "cycle": "year",
          "priceUsd": 165
        }
      ],
      "priceNote": "$15 monthly or $13.75 per month charged as $165 yearly",
      "sourceUrl": "https://www.travis-ci.com/pricing/"
    },
    {
      "id": "unlimited",
      "name": "Unlimited",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 78
        },
        {
          "cycle": "year",
          "priceUsd": 864
        }
      ],
      "priceNote": "Starts at $78 monthly or $72 per month charged as $864 yearly",
      "sourceUrl": "https://www.travis-ci.com/pricing/"
    },
    {
      "id": "server",
      "name": "Server",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 34
        },
        {
          "cycle": "year",
          "priceUsd": 408
        }
      ],
      "priceNote": "$34 per month for on-premises or private cloud; annual total shown here is the 12-month charge",
      "sourceUrl": "https://www.travis-ci.com/pricing/"
    }
  ],
  "difficulty": "Easy",
  "difficultyScore": 2.2,
  "billingMethods": [
    "web"
  ],
  "accountTypes": [
    "team",
    "enterprise"
  ],
  "cancellationUrl": "https://app.travis-ci.com/account/repositories",
  "cancellationTime": "~2 minutes",
  "cancellationTimeSeconds": 120,
  "steps": {
    "web": [
      {
        "title": "Open the organization",
        "body": "Sign in to Travis CI and choose the organization whose plan should stop."
      },
      {
        "title": "Open Settings and Plan",
        "body": "Open the billing or Plan page."
      },
      {
        "title": "Choose Free or cancel",
        "body": "Switch to the Free plan. For a monthly usage plan, select Cancel Subscription and submit the support request when prompted."
      },
      {
        "title": "Check the cancellation date",
        "body": "The paid plan remains active until the end of the current cycle; retain the support confirmation."
      }
    ],
    "ios": [],
    "android": [],
    "team": [
      {
        "title": "Open the organization",
        "body": "Sign in to Travis CI and choose the organization whose plan should stop."
      },
      {
        "title": "Open Settings and Plan",
        "body": "Open the billing or Plan page."
      },
      {
        "title": "Choose Free or cancel",
        "body": "Switch to the Free plan. For a monthly usage plan, select Cancel Subscription and submit the support request when prompted."
      },
      {
        "title": "Check the cancellation date",
        "body": "The paid plan remains active until the end of the current cycle; retain the support confirmation."
      }
    ]
  },
  "platformNotes": {
    "web": {
      "note": "Cancel through the billing account that owns the subscription."
    },
    "team": {
      "note": "An owner, administrator or billing contact usually must make this change."
    }
  },
  "refundInfo": "Travis CI does not publish a general prorated refund for a plan canceled during its billing cycle.",
  "pauseInfo": "No pause option is documented.",
  "downgradeInfo": "You can switch an eligible hosted organization to Travis CI Free. Remaining credits stay until the cancellation is confirmed but cannot be replenished after the cancellation date.",
  "dataRetentionInfo": "Travis CI says build data remains available for one year after cancellation and is then removed.",
  "factRows": [
    {
      "k": "Cancellation fee",
      "v": "None"
    },
    {
      "k": "Refund policy",
      "v": "See official policy"
    },
    {
      "k": "Effective",
      "v": "End of current paid term"
    },
    {
      "k": "Free plan after",
      "v": "Yes, with reduced limits"
    }
  ],
  "faq": [
    {
      "question": "How do I cancel Travis CI?",
      "answer": "Sign in to Travis CI and choose the organization whose plan should stop. Then follow the remaining official cancellation steps and save the confirmation."
    },
    {
      "question": "Do I get a refund when I cancel Travis CI?",
      "answer": "Travis CI does not publish a general prorated refund for a plan canceled during its billing cycle."
    },
    {
      "question": "Can I pause Travis CI instead?",
      "answer": "No pause option is documented."
    },
    {
      "question": "What happens to my account after canceling Travis CI?",
      "answer": "You can switch an eligible hosted organization to Travis CI Free. Remaining credits stay until the cancellation is confirmed but cannot be replenished after the cancellation date. Travis CI says build data remains available for one year after cancellation and is then removed."
    }
  ],
  "officialSources": [
    {
      "title": "Travis CI pricing",
      "url": "https://www.travis-ci.com/pricing/",
      "lastCheckedAt": "2026-08-08"
    },
    {
      "title": "Travis CI billing overview",
      "url": "https://docs.travis-ci.com/user/billing-overview/",
      "lastCheckedAt": "2026-08-08"
    },
    {
      "title": "Travis CI privacy policy",
      "url": "https://docs.travis-ci.com/legal/privacy-policy/",
      "lastCheckedAt": "2026-08-08"
    }
  ],
  "verified": true,
  "manuallyVerifiedAt": "2026-08-08",
  "nextReviewAt": "2026-10-07",
  "urls": {
    "guide": "https://canicancelit.com/cancel/travis-ci",
    "json": "https://canicancelit.com/cancel/travis-ci.json",
    "markdown": "https://canicancelit.com/cancel/travis-ci.md"
  }
}