# How to cancel Together AI

Stop Together AI auto-recharge from billing settings at api.together.ai/settings/organization/~current/billing by editing Auto-recharge limits. Deleting the account takes a few minutes from profile settings, Privacy and Security, then delete your account. Prepaid fees are non-refundable, and reserved GPU time cannot be cancelled or refunded.

Prepaid inference, fine-tuning, and GPU-cluster platform. Access requires a minimum $5 credit purchase and a positive credit balance.

- Category: Developer infrastructure
- Entry plan: Serverless Inference at Usage-based
- Billed via: web, invoice
- Difficulty: Medium (5.0 / 10 on the Cancellation Difficulty Index), takes about 3 minutes
- Direct cancellation page: https://api.together.ai/settings/organization/~current/billing
- Manually verified on 17 Aug 2026 against official sources
- Canonical guide: https://canicancelit.com/cancel/together-ai

## Cancel in a web browser

> Together is fully prepaid. Turning off Auto-recharge stops automatic top-ups. You must still keep at least one valid card on file.

1. **Open organization billing settings** Sign in at api.together.ai and go to Settings, then Billing at api.together.ai/settings/organization/~current/billing.
2. **Turn off Auto-recharge** In the Auto-recharge panel, select Set thresholds or Edit limits and disable automatic credit purchases. Follow the prompts shown there to turn it off.
3. **Stop GPU and storage charges** On-demand clusters run until you terminate them. There is no pause function. Reserved clusters cannot be paused and are charged for the full reservation. Delete unused storage volumes or they keep billing.
4. **Optionally delete the account** Go to api.together.ai/settings/profile, scroll to Privacy and Security, select the delete your account link, and follow the prompts. This cannot be undone. The Organization owner cannot delete their own account.

## Cancel a team plan

> The Organization owner cannot delete their own account. Scale and Enterprise contracts stay on their order terms.

1. **Only Admins can change billing** Billing is consolidated at the Organization. Admins can write billing settings. Developers can read billing but not change it.
2. **The Organization owner cannot self-delete** The creator (Owner) cannot be removed, cannot have their Admin role changed, and cannot delete their own account. Contact Together support.
3. **Contracts need written consent to end the Agreement** The Terms say you may not cancel or terminate this Agreement without Together's express written consent. Scale and Enterprise customers stay on their contract terms. Email support@together.ai for billing help.

## Refunds, pausing, downgrades and your data

- **Refunds:** Fees paid are non-refundable. Payment obligations are non-cancelable and non-pro-ratable for partial months. GPU cluster reservations are non-refundable; the full reservation is charged upfront and cannot be cancelled or partially refunded.
- **Pausing:** No account-level pause is documented. Reserved clusters cannot be paused. On-demand clusters can be terminated and recreated later, but there is no pause function. Auto-recharge can be edited or turned off in billing settings.
- **Downgrading:** There is no lower fixed paid tier. After Auto-recharge is off and the credit balance hits zero, API access is suspended until you add credits. Deleting the account removes personal data and mailing-list subscriptions and cannot be undone.
- **Account data:** Together does not store inputs or outputs by default unless you opt in. Account deletion removes all personal data and unsubscribes you from mailing lists and cannot be undone. After deletion you cannot create a new account with the same email. GPU-cluster and custom-model data deletion is requested at privacy@together.ai.

## At a glance

- Cancellation fee: None documented
- Refund window: None
- Effective: When Auto-recharge is off
- Free plan after: No

## FAQ

**How do I stop Together AI from charging my card?**

Open billing settings and disable Auto-recharge. Manual purchases and Auto-recharge use the default payment method. You must still keep at least one valid card on file.

**Can I get a refund for unused credits?**

No. The Terms say fees paid are non-refundable. Reserved GPU time is also non-refundable.

**Do Together credits expire?**

Prepaid balance credits do not currently have an expiration date. Together says it will notify customers in advance if that changes.

**How do I delete my Together AI account?**

Open profile settings, go to Privacy and Security, select delete your account, then follow the prompts. Organization owners cannot delete their own account and must contact support.

**Can I pause a GPU cluster?**

Reserved clusters cannot be paused. On-demand clusters can be terminated and recreated later. There is no pause function.

**Who pays on a team account?**

Billing is at the Organization. All project and member usage rolls into one bill. Only Admins can change billing.

## Official sources

- [Together AI Pricing](https://www.together.ai/pricing) (checked 2026-08-17)
- [Credits - Together AI docs](https://docs.together.ai/docs/billing-credits) (checked 2026-08-17)
- [Payment methods and invoices](https://docs.together.ai/docs/billing-payment-methods) (checked 2026-08-17)
- [Manage your account](https://docs.together.ai/docs/account-management) (checked 2026-08-17)
- [Organizations](https://docs.together.ai/docs/organizations) (checked 2026-08-17)
- [Roles and permissions](https://docs.together.ai/docs/roles-permissions) (checked 2026-08-17)
- [GPU Clusters billing](https://docs.together.ai/docs/gpu-clusters-billing) (checked 2026-08-17)
- [Together AI Terms of Service](https://www.together.ai/terms-of-service) (checked 2026-08-17)
- [Together AI Privacy Policy](https://www.together.ai/privacy) (checked 2026-08-17)
- [Privacy and security](https://docs.together.ai/docs/privacy-and-security) (checked 2026-08-17)

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Verified cancellation guide from Can I Cancel It? (https://canicancelit.com). JSON version: https://canicancelit.com/cancel/together-ai.json