{
  "slug": "tidal",
  "name": "TIDAL",
  "domain": "tidal.com",
  "category": "streaming",
  "categoryName": "Streaming",
  "description": "Music streaming service with individual, family, student and DJ subscriptions.",
  "directAnswer": "Cancel TIDAL from the Subscription section at account.tidal.com: select Cancel Subscription and confirm. It takes about a minute and access normally stays active until the current subscription period ends. Outside the UK, EU, EEA and Brazil, TIDAL subscription fees are nonrefundable.",
  "price": "$11.99 / month",
  "priceMonthlyUsd": 11.99,
  "planName": "Tidal Individual",
  "subscriptionPlans": [
    {
      "id": "tidal-individual",
      "name": "Tidal Individual",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 11.99
        }
      ],
      "priceNote": "$11.99 per month in the US; price and taxes can vary by location",
      "sourceUrl": "https://support.tidal.com/hc/en-us/articles/115003662825-Subscription-Types"
    },
    {
      "id": "tidal-family",
      "name": "Tidal Family",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 19.99
        }
      ],
      "priceNote": "$19.99 per month in the US for up to six family members",
      "sourceUrl": "https://support.tidal.com/hc/en-us/articles/115003662825-Subscription-Types"
    },
    {
      "id": "tidal-student",
      "name": "Tidal Student",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 6.99
        }
      ],
      "priceNote": "$6.99 per month in the US for eligible students",
      "sourceUrl": "https://support.tidal.com/hc/en-us/articles/115003662825-Subscription-Types"
    },
    {
      "id": "tidal-dj-individual",
      "name": "Tidal DJ Individual",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 19.99
        }
      ],
      "priceNote": "$19.99 per month in the US",
      "sourceUrl": "https://support.tidal.com/hc/en-us/articles/115003662825-Subscription-Types"
    },
    {
      "id": "tidal-dj-student",
      "name": "Tidal DJ Student",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 14.49
        }
      ],
      "priceNote": "$14.49 per month in the US for eligible students",
      "sourceUrl": "https://support.tidal.com/hc/en-us/articles/115003662825-Subscription-Types"
    }
  ],
  "difficulty": "Easy",
  "difficultyScore": 1.9,
  "billingMethods": [
    "web",
    "ios",
    "android"
  ],
  "accountTypes": [
    "personal"
  ],
  "cancellationUrl": "https://support.tidal.com/hc/en-us/articles/201314601-Cancel-Tidal-Subscription-or-Trial",
  "cancellationTime": "~1 minute",
  "cancellationTimeSeconds": 60,
  "steps": {
    "web": [
      {
        "title": "Open the TIDAL account site",
        "body": "Visit account.tidal.com and sign in with the account that owns the subscription."
      },
      {
        "title": "Open Subscription",
        "body": "Navigate to Subscription in the account menu."
      },
      {
        "title": "Confirm cancellation",
        "body": "Select Cancel Subscription and confirm. The cancellation takes effect after the current subscription period."
      }
    ],
    "ios": [
      {
        "title": "Open Apple Subscriptions",
        "body": "For an Apple-billed plan, open Settings on the iPhone or iPad, tap your name and choose Subscriptions."
      },
      {
        "title": "Cancel TIDAL",
        "body": "Select TIDAL, tap Cancel Subscription and confirm. If no cancel button appears, the subscription is already canceled."
      }
    ],
    "android": [
      {
        "title": "Open Manage Subscription",
        "body": "For direct Android billing, open TIDAL, tap the heart icon, tap the gear, choose Edit and then Manage Subscription."
      },
      {
        "title": "Cancel the subscription",
        "body": "Open Subscription, select Cancel Subscription and confirm. For Google Play billing, select TIDAL in Google Play Subscriptions and cancel there."
      }
    ],
    "team": []
  },
  "platformNotes": {
    "web": {
      "warning": "Check the Payments tab at account.tidal.com. If Apple, Google Play or another partner manages payment, cancel with that partner."
    },
    "ios": {
      "note": "TIDAL cannot process refunds for Apple purchases."
    },
    "android": {
      "note": "Use Google Play Subscriptions only when Google manages the payment."
    }
  },
  "refundInfo": "Outside the UK, EU, EEA and Brazil, TIDAL subscription fees are nonrefundable. Brazil has a seven-day right and the UK, EU and EEA have a 14-day right if streaming or downloading has not started. Partner refunds must be requested from the partner.",
  "pauseInfo": "No subscription pause option is documented in TIDAL's current subscription support and terms.",
  "downgradeInfo": "TIDAL says the subscription can be modified at account.tidal.com. Canceling stops renewal and paid access ends after the current subscription period.",
  "dataRetentionInfo": "Account deletion is permanent and separately removes playlists, favorites, listening history, profile, uploaded music and account details. Deleting a TIDAL account does not cancel third-party billing, and any remaining direct subscription period is forfeited.",
  "factRows": [
    {
      "k": "Cancellation fee",
      "v": "None documented"
    },
    {
      "k": "Effective",
      "v": "End of current period"
    },
    {
      "k": "US renewal refund",
      "v": "No routine refund"
    },
    {
      "k": "Pause",
      "v": "Not documented"
    }
  ],
  "faq": [
    {
      "question": "When does TIDAL cancellation take effect?",
      "answer": "A direct cancellation takes effect after the current subscription period, so access normally remains until then."
    },
    {
      "question": "Can TIDAL refund an Apple or Google Play purchase?",
      "answer": "No. TIDAL directs partner-billed refund requests to the partner that processed the payment."
    },
    {
      "question": "Can I pause TIDAL?",
      "answer": "TIDAL does not document a subscription pause option in its current support and terms."
    },
    {
      "question": "What refund right applies in the UK, EU or EEA?",
      "answer": "A full refund can be available within 14 days of purchase if streaming or downloading has not started."
    },
    {
      "question": "Does deleting TIDAL cancel partner billing?",
      "answer": "No. Apple, Google Play and other partner subscriptions must still be canceled with the provider."
    }
  ],
  "officialSources": [
    {
      "title": "TIDAL subscription types",
      "url": "https://support.tidal.com/hc/en-us/articles/115003662825-Subscription-Types",
      "lastCheckedAt": "2026-08-08"
    },
    {
      "title": "Cancel TIDAL subscription or trial",
      "url": "https://support.tidal.com/hc/en-us/articles/201314601-Cancel-Tidal-Subscription-or-Trial",
      "lastCheckedAt": "2026-08-08"
    },
    {
      "title": "TIDAL refund FAQs",
      "url": "https://support.tidal.com/hc/en-us/articles/22401976776593-Refund-FAQs",
      "lastCheckedAt": "2026-08-08"
    },
    {
      "title": "TIDAL refund policy",
      "url": "https://support.tidal.com/hc/en-us/articles/203134791-Refund-Policy",
      "lastCheckedAt": "2026-08-08"
    },
    {
      "title": "Delete your TIDAL account or artist data",
      "url": "https://support.tidal.com/hc/en-us/articles/44745598330385-Delete-Your-Tidal-Account-or-Artist-Data",
      "lastCheckedAt": "2026-08-08"
    },
    {
      "title": "TIDAL terms and conditions",
      "url": "https://tidal.com/terms",
      "lastCheckedAt": "2026-08-08"
    },
    {
      "title": "Cancel, pause, or change a subscription on Google Play",
      "url": "https://support.google.com/googleplay/answer/7018481?co=GENIE.Platform%3DAndroid&hl=en-EN",
      "lastCheckedAt": "2026-08-08"
    },
    {
      "title": "Cancel a subscription from Apple",
      "url": "https://support.apple.com/en-us/118428",
      "lastCheckedAt": "2026-08-08"
    }
  ],
  "verified": true,
  "manuallyVerifiedAt": "2026-08-08",
  "nextReviewAt": "2026-10-07",
  "urls": {
    "guide": "https://canicancelit.com/cancel/tidal",
    "json": "https://canicancelit.com/cancel/tidal.json",
    "markdown": "https://canicancelit.com/cancel/tidal.md"
  }
}