# How to cancel Teamwork.com

Cancel Teamwork.com from the Subscription page: a site administrator in the owner company selects the profile image, chooses Subscription, then Cancel my subscription and Cancel Plan. It takes about 2 minutes and the paid plan stays active through the billing cycle, then changes to Free Forever. Fees are non-cancellable and non-refundable under the terms.

Project delivery and resource management service for client-work teams.

- Category: Productivity
- Entry plan: Basics at $119.88 / user / year
- Billed via: web, invoice
- Difficulty: Easy (2.1 / 10 on the Cancellation Difficulty Index), takes about 2 minutes
- Direct cancellation page: https://support.teamwork.com/projects/subscription/downgrade-or-delete-your-account
- Manually verified on 8 Aug 2026 against official sources
- Canonical guide: https://canicancelit.com/cancel/teamwork

## Cancel in a web browser

> Cancellation changes the site to Free Forever at cycle end.

1. **Open Subscription** Sign in as a site administrator in the owner company, select the profile image and choose Subscription.
2. **Start cancellation** Scroll to Cancel Subscription, select Cancel my subscription and complete the off-boarding survey.
3. **Confirm the plan change** Select Cancel Plan. The paid plan remains active through the billing cycle and then changes to Free Forever.

## Cancel a team plan

1. **Use an owner-company site administrator** Only a site administrator in the owner company can manage the subscription.
2. **Choose the users and projects to keep active** Free Forever keeps five standard users and five active projects, so adjust both before the cycle ends.
3. **Cancel from Subscription** Open Subscription, select Cancel my subscription, complete the survey and select Cancel Plan.

> **Warning:** PayPal must also be canceled in PayPal to prevent continuing charges.

## Refunds, pausing, downgrades and your data

- **Refunds:** Teamwork.com's terms state that fees are non-cancellable and non-refundable. If Teamwork.com itself terminates without cause, it refunds the unused prepaid portion.
- **Pausing:** No customer-initiated Teamwork.com subscription pause option is documented.
- **Downgrading:** Cancellation moves the site to Free Forever at the end of the cycle. Five standard users remain and the rest become collaborators. The five most recently updated projects stay active and other projects become read-only archives.
- **Account data:** Free Forever preserves site data under its limits. Deleting the account instead immediately removes access and permanently deletes site data. Contract termination allows a latest-backup request within 10 days under the terms.

## At a glance

- Refund: Generally non-refundable
- Effective: End of billing cycle
- Free standard users: 5
- Free active projects: 5

## FAQ

**Does Teamwork.com stop immediately after cancellation?**

No. The paid plan stays active through the current billing cycle, then the site changes to Free Forever.

**Can I get a Teamwork.com refund?**

Customer-paid fees are non-cancellable and non-refundable under the terms. A narrow exception applies if Teamwork.com terminates without cause.

**What happens to extra users on Free Forever?**

The owner and four most recently active users remain standard users. Other users become collaborators.

**What happens to extra projects?**

The five most recently updated projects remain active. Other projects are archived and read-only.

**Does canceling delete Teamwork.com data?**

No. Cancellation downgrades to Free Forever and preserves data. Account deletion is separate, immediate and irreversible.

## Official sources

- [Teamwork.com pricing](https://www.teamwork.com/pricing/) (checked 2026-08-08)
- [Cancel or delete your Teamwork.com account](https://support.teamwork.com/projects/subscription/downgrade-or-delete-your-account) (checked 2026-08-08)
- [Teamwork.com terms of service](https://www.teamwork.com/legal/terms-of-service/) (checked 2026-08-08)

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Verified cancellation guide from Can I Cancel It? (https://canicancelit.com). JSON version: https://canicancelit.com/cancel/teamwork.json