# How to cancel Surfshark

Cancel Surfshark on the web: sign in, open the email menu and select Subscription, then Payments, and choose Cancel auto-renewal. It takes about 2 minutes and service remains active through the current paid term. Eligible initial purchases can qualify for the 30-day money-back guarantee.

Consumer VPN and online security service.

- Category: Security & protection
- Entry plan: Surfshark Starter at Regional pricing
- Billed via: web, iOS App Store, Google Play
- Difficulty: Easy (1.8 / 10 on the Cancellation Difficulty Index), takes about 2 minutes
- Direct cancellation page: https://support.surfshark.com/hc/en-us/articles/360003069694-How-to-cancel-auto-renewal-for-your-Surfshark-subscription
- Manually verified on 10 Aug 2026 against official sources
- Canonical guide: https://canicancelit.com/cancel/surfshark

## Cancel in a web browser

1. **Open Subscription** Sign in to Surfshark, open the email menu and select Subscription.
2. **Open Payments** Open Payments on the subscription page.
3. **Cancel auto-renewal** Choose Cancel auto-renewal and confirm. Service remains active through the paid term.

## Cancel on iPhone / iPad

1. **Open Apple subscriptions** Open Settings, tap your name, then Subscriptions.
2. **Cancel Surfshark** Select Surfshark and tap Cancel Subscription.

## Cancel on Android

1. **Open Google Play subscriptions** Open Google Play, then the profile menu, Payments & subscriptions and Subscriptions.
2. **Cancel Surfshark** Select Surfshark, tap Cancel subscription and confirm.

## Refunds, pausing, downgrades and your data

- **Refunds:** Surfshark documents a 30-day money-back guarantee for eligible initial purchases. App-store refunds follow the relevant store's rules and other exclusions can apply.
- **Pausing:** Surfshark does not document a direct web-subscription pause. Google Play may offer a store-level pause in eligible regions.
- **Downgrading:** Cancelling auto-renewal keeps the paid bundle active through its term. Surfshark does not document a permanent free VPN tier.
- **Account data:** Cancellation does not delete the account. Account deletion is separate through live chat, and deleting an active account removes the remaining service time.

## At a glance

- Effective: End of paid term
- Initial refund: 30 days
- Free plan after: No
- Account deleted: No

## FAQ

**Does Surfshark stop immediately?**

No. Turning off auto-renewal keeps service through the current paid term.

**Can I get a refund?**

Eligible initial purchases can qualify within Surfshark's 30-day window.

**How do I cancel a mobile purchase?**

Use subscription settings in the App Store or Google Play.

**Does cancellation delete my account?**

No. Account deletion is separate and handled through Surfshark support.

## Official sources

- [Cancel Surfshark auto-renewal](https://support.surfshark.com/hc/en-us/articles/360003069694-How-to-cancel-auto-renewal-for-your-Surfshark-subscription) (checked 2026-08-10)
- [Manage a Surfshark subscription](https://support.surfshark.com/hc/en-us/articles/17673853278226-Manage-your-subscription) (checked 2026-08-10)
- [Surfshark plan options](https://support.surfshark.com/hc/en-us/articles/8958891462418-What-are-Surfshark-subscription-plan-options) (checked 2026-08-10)
- [Surfshark pricing](https://surfshark.com/pricing) (checked 2026-08-10)
- [Surfshark refund policy](https://support.surfshark.com/hc/en-us/articles/360003103653-What-is-Surfshark-s-refund-policy) (checked 2026-08-10)
- [Delete a Surfshark account](https://support.surfshark.com/hc/en-us/articles/11271665782034-How-to-delete-my-Surfshark-account) (checked 2026-08-10)
- [Cancel an Apple subscription](https://support.apple.com/en-us/118428) (checked 2026-08-10)
- [Cancel a Google Play subscription](https://support.google.com/googleplay/answer/7018481) (checked 2026-08-10)

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Verified cancellation guide from Can I Cancel It? (https://canicancelit.com). JSON version: https://canicancelit.com/cancel/surfshark.json