# How to cancel Superhuman

Cancel Superhuman Mail from superhuman.com/admin or by opening Command with Cmd+K or Ctrl+K and choosing Cancel Subscription. It takes about 2 minutes, and access continues through the paid term. Superhuman says payments are non-refundable; annual Mail customers can ask hello@superhuman.com for a remainder refund that ends access.

Superhuman Mail is the fast email client for Gmail and Microsoft 365. After the Superhuman and Coda combination, Mail remains a standalone product. Superhuman Docs is a different subscription.

- Category: Productivity
- Entry plan: Starter at $30 / month
- Billed via: web
- Difficulty: Easy (1.5 / 10 on the Cancellation Difficulty Index), takes about 2 minutes
- Direct cancellation page: https://superhuman.com/admin
- Manually verified on 17 Aug 2026 against official sources
- Canonical guide: https://canicancelit.com/cancel/superhuman

## Cancel in a web browser

> This guide is Superhuman Mail, not Superhuman Docs (former Coda).

1. **Open Superhuman admin or Command** For an individual Superhuman Mail subscription, log in at superhuman.com/admin, or in the Mail app press Cmd+K (Mac) or Ctrl+K (Windows) and choose Cancel Subscription.
2. **Follow the cancellation prompts** Complete the prompts shown there. Access continues through the current paid term.

## Cancel a team plan

> Use the Grammarly Superhuman Subscription page only when Mail is billed as part of the Superhuman suite.

1. **Non-contracted team members ask an admin** A member of a non-contracted team should ask the admin to cancel. Alternatively press Cmd+K or Ctrl+K and choose Billing Support so Superhuman can cancel the seat and remove the member. Admins remove members with Manage Team or at superhuman.com/admin.
2. **Contracted teams contact their CSM** Contracted team users must reach out to their Customer Success Manager to cancel.
3. **Superhuman Suite billed through Grammarly** If Mail is part of the Superhuman suite rather than a standalone Mail plan, cancel from the Subscription page at account.grammarly.com/superhuman/subscription: scroll to Cancel Subscription and confirm. That path applies across bundled Superhuman products.

## Refunds, pausing, downgrades and your data

- **Refunds:** Superhuman's terms say payments are non-refundable and unused subscription periods are not refunded. The Superhuman Mail annual-plan article is more specific: you can keep Mail until the annual period ends, or email hello@superhuman.com to request a remainder refund that ends Mail access.
- **Pausing:** No subscription pause option is documented in the Mail cancellation article, annual-plan article, or Superhuman terms.
- **Downgrading:** Standalone Mail plans are Starter, Business, and Enterprise. After a Paid Subscription is canceled, Superhuman's terms say the account converts to a Free Subscription at the end of the current billing cycle. Suite customers change period from the Subscription page with Update plan.
- **Account data:** Canceling a paid plan is not the same as deleting the account. For Superhuman Mail data rights, official help says to contact privacy@superhuman.com to delete, access, or correct data. Uninstalling the app does not cancel billing.

## At a glance

- Cancellation fee: None documented
- Refund window: Generally none; annual remainder on request
- Effective: End of paid term
- Free plan after: Terms convert to a Free Subscription

## FAQ

**Is this Superhuman Docs or Superhuman Mail?**

This guide is Superhuman Mail. Superhuman Docs is the former Coda product and has its own cancel path. The Superhuman Suite is billed separately on the Grammarly Superhuman Subscription page.

**How do I cancel Superhuman Mail?**

Individuals use superhuman.com/admin or Cmd+K / Ctrl+K then Cancel Subscription. Team members ask an admin or Billing Support. Contracted teams contact their Customer Success Manager.

**When does access end?**

You keep Mail through the current paid term. Superhuman's terms then convert the account to a Free Subscription.

**Can I get a refund on an annual Mail plan?**

You can finish the year you paid for, or ask hello@superhuman.com for a remainder refund that ends Mail access. The general terms otherwise say payments are non-refundable.

**Does deleting the app cancel Superhuman?**

No. Removing the Mac, Windows, iOS, or Android app does not cancel the subscription.

**How do I delete Mail data?**

Contact privacy@superhuman.com. Account deletion is separate from canceling the paid plan.

## Official sources

- [Cancelling Your Subscription - Superhuman Help Center](https://help.superhuman.com/hc/en-us/articles/46005769279373-Cancelling-Your-Subscription) (checked 2026-08-17)
- [Pricing Plans - Superhuman Help Center](https://help.superhuman.com/hc/en-us/articles/46005733349517-Pricing-Plans) (checked 2026-08-17)
- [Annual Plan - Superhuman Help Center](https://help.superhuman.com/hc/en-us/articles/46005725789837-Annual-Plan) (checked 2026-08-17)
- [Managing your Superhuman subscription](https://help.superhuman.com/hc/en-us/articles/46193448402573-Managing-your-Superhuman-subscription) (checked 2026-08-17)
- [Superhuman billing and subscription management FAQs](https://help.superhuman.com/hc/en-us/articles/46242142109197-Superhuman-billing-and-subscription-management-FAQs) (checked 2026-08-17)
- [Superhuman Terms of Service](https://superhuman.com/legal/terms) (checked 2026-08-17)
- [Superhuman Privacy and Data Rights](https://help.superhuman.com/hc/en-us/articles/46242074443533-Superhuman-Privacy-and-Data-Rights-Choices-and-Cookies) (checked 2026-08-17)
- [Remove Superhuman Mail](https://help.superhuman.com/hc/en-us/articles/46005551037581-Remove-Superhuman-Mail) (checked 2026-08-17)

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Verified cancellation guide from Can I Cancel It? (https://canicancelit.com). JSON version: https://canicancelit.com/cancel/superhuman.json