{ "slug": "superhuman", "name": "Superhuman", "domain": "superhuman.com", "category": "productivity", "categoryName": "Productivity", "description": "Superhuman Mail is the fast email client for Gmail and Microsoft 365. After the Superhuman and Coda combination, Mail remains a standalone product. Superhuman Docs is a different subscription.", "directAnswer": "Cancel Superhuman Mail from superhuman.com/admin or by opening Command with Cmd+K or Ctrl+K and choosing Cancel Subscription. It takes about 2 minutes, and access continues through the paid term. Superhuman says payments are non-refundable; annual Mail customers can ask hello@superhuman.com for a remainder refund that ends access.", "price": "$30 / month", "priceMonthlyUsd": 30, "planName": "Starter", "subscriptionPlans": [ { "id": "starter", "name": "Starter", "billingOptions": [ { "cycle": "month", "priceUsd": 30 }, { "cycle": "year", "priceUsd": 300 } ], "priceNote": "Superhuman Mail. Annual is listed as a 17% discount on the $30/month plan.", "sourceUrl": "https://help.superhuman.com/hc/en-us/articles/46005733349517-Pricing-Plans" }, { "id": "business", "name": "Business", "billingOptions": [ { "cycle": "month", "priceUsd": 40 }, { "cycle": "year", "priceUsd": 396 } ], "priceNote": "Superhuman Mail. Annual is listed as a 17% discount on the $40/month plan.", "sourceUrl": "https://help.superhuman.com/hc/en-us/articles/46005733349517-Pricing-Plans" }, { "id": "enterprise", "name": "Enterprise", "billingOptions": [], "priceNote": "Custom Superhuman Mail pricing through Superhuman sales.", "sourceUrl": "https://help.superhuman.com/hc/en-us/articles/46005733349517-Pricing-Plans" } ], "difficulty": "Easy", "difficultyScore": 1.5, "billingMethods": [ "web" ], "accountTypes": [ "personal", "team", "enterprise" ], "cancellationUrl": "https://superhuman.com/admin", "cancellationTime": "~2 minutes", "cancellationTimeSeconds": 120, "steps": { "web": [ { "title": "Open Superhuman admin or Command", "body": "For an individual Superhuman Mail subscription, log in at superhuman.com/admin, or in the Mail app press Cmd+K (Mac) or Ctrl+K (Windows) and choose Cancel Subscription." }, { "title": "Follow the cancellation prompts", "body": "Complete the prompts shown there. Access continues through the current paid term." } ], "ios": [], "android": [], "team": [ { "title": "Non-contracted team members ask an admin", "body": "A member of a non-contracted team should ask the admin to cancel. Alternatively press Cmd+K or Ctrl+K and choose Billing Support so Superhuman can cancel the seat and remove the member. Admins remove members with Manage Team or at superhuman.com/admin." }, { "title": "Contracted teams contact their CSM", "body": "Contracted team users must reach out to their Customer Success Manager to cancel." }, { "title": "Superhuman Suite billed through Grammarly", "body": "If Mail is part of the Superhuman suite rather than a standalone Mail plan, cancel from the Subscription page at account.grammarly.com/superhuman/subscription: scroll to Cancel Subscription and confirm. That path applies across bundled Superhuman products." } ] }, "platformNotes": { "web": { "note": "This guide is Superhuman Mail, not Superhuman Docs (former Coda)." }, "team": { "note": "Use the Grammarly Superhuman Subscription page only when Mail is billed as part of the Superhuman suite." } }, "refundInfo": "Superhuman's terms say payments are non-refundable and unused subscription periods are not refunded. The Superhuman Mail annual-plan article is more specific: you can keep Mail until the annual period ends, or email hello@superhuman.com to request a remainder refund that ends Mail access.", "pauseInfo": "No subscription pause option is documented in the Mail cancellation article, annual-plan article, or Superhuman terms.", "downgradeInfo": "Standalone Mail plans are Starter, Business, and Enterprise. After a Paid Subscription is canceled, Superhuman's terms say the account converts to a Free Subscription at the end of the current billing cycle. Suite customers change period from the Subscription page with Update plan.", "dataRetentionInfo": "Canceling a paid plan is not the same as deleting the account. For Superhuman Mail data rights, official help says to contact privacy@superhuman.com to delete, access, or correct data. Uninstalling the app does not cancel billing.", "factRows": [ { "k": "Cancellation fee", "v": "None documented" }, { "k": "Refund window", "v": "Generally none; annual remainder on request" }, { "k": "Effective", "v": "End of paid term" }, { "k": "Free plan after", "v": "Terms convert to a Free Subscription" } ], "faq": [ { "question": "Is this Superhuman Docs or Superhuman Mail?", "answer": "This guide is Superhuman Mail. Superhuman Docs is the former Coda product and has its own cancel path. The Superhuman Suite is billed separately on the Grammarly Superhuman Subscription page." }, { "question": "How do I cancel Superhuman Mail?", "answer": "Individuals use superhuman.com/admin or Cmd+K / Ctrl+K then Cancel Subscription. Team members ask an admin or Billing Support. Contracted teams contact their Customer Success Manager." }, { "question": "When does access end?", "answer": "You keep Mail through the current paid term. Superhuman's terms then convert the account to a Free Subscription." }, { "question": "Can I get a refund on an annual Mail plan?", "answer": "You can finish the year you paid for, or ask hello@superhuman.com for a remainder refund that ends Mail access. The general terms otherwise say payments are non-refundable." }, { "question": "Does deleting the app cancel Superhuman?", "answer": "No. Removing the Mac, Windows, iOS, or Android app does not cancel the subscription." }, { "question": "How do I delete Mail data?", "answer": "Contact privacy@superhuman.com. Account deletion is separate from canceling the paid plan." } ], "officialSources": [ { "title": "Cancelling Your Subscription - Superhuman Help Center", "url": "https://help.superhuman.com/hc/en-us/articles/46005769279373-Cancelling-Your-Subscription", "lastCheckedAt": "2026-08-17" }, { "title": "Pricing Plans - Superhuman Help Center", "url": "https://help.superhuman.com/hc/en-us/articles/46005733349517-Pricing-Plans", "lastCheckedAt": "2026-08-17" }, { "title": "Annual Plan - Superhuman Help Center", "url": "https://help.superhuman.com/hc/en-us/articles/46005725789837-Annual-Plan", "lastCheckedAt": "2026-08-17" }, { "title": "Managing your Superhuman subscription", "url": "https://help.superhuman.com/hc/en-us/articles/46193448402573-Managing-your-Superhuman-subscription", "lastCheckedAt": "2026-08-17" }, { "title": "Superhuman billing and subscription management FAQs", "url": "https://help.superhuman.com/hc/en-us/articles/46242142109197-Superhuman-billing-and-subscription-management-FAQs", "lastCheckedAt": "2026-08-17" }, { "title": "Superhuman Terms of Service", "url": "https://superhuman.com/legal/terms", "lastCheckedAt": "2026-08-17" }, { "title": "Superhuman Privacy and Data Rights", "url": "https://help.superhuman.com/hc/en-us/articles/46242074443533-Superhuman-Privacy-and-Data-Rights-Choices-and-Cookies", "lastCheckedAt": "2026-08-17" }, { "title": "Remove Superhuman Mail", "url": "https://help.superhuman.com/hc/en-us/articles/46005551037581-Remove-Superhuman-Mail", "lastCheckedAt": "2026-08-17" } ], "verified": true, "manuallyVerifiedAt": "2026-08-17", "nextReviewAt": "2026-10-16", "urls": { "guide": "https://canicancelit.com/cancel/superhuman", "json": "https://canicancelit.com/cancel/superhuman.json", "markdown": "https://canicancelit.com/cancel/superhuman.md" } }