{
  "slug": "stitch-fix",
  "name": "Stitch Fix",
  "domain": "stitchfix.com",
  "category": "memberships-delivery",
  "categoryName": "Memberships & delivery",
  "description": "Personal styling service with automatic or on-demand clothing shipments.",
  "directAnswer": "Stop automatic Stitch Fix deliveries from Profile > Fix frequency > Manage Fix frequency, then select Proceed to cancel. It takes about a minute and switches the account to free on-demand shipments without deleting it. The $20 styling fee is normally non-refundable, but a fee already charged for an upcoming Fix is refunded when that Fix is successfully cancelled.",
  "price": "$20 / shipment",
  "priceMonthlyUsd": 20,
  "planName": "Monthly automatic Fix",
  "subscriptionPlans": [
    {
      "id": "every-two-three-weeks",
      "name": "Every 2-3 weeks automatic Fix",
      "billingOptions": [],
      "priceNote": "$20 styling fee per shipment after the first Fix; this frequency does not map to a supported fixed billing cycle.",
      "sourceUrl": "https://support.stitchfix.com/support/solutions/articles/153000250371-how-the-fix-experience-works"
    },
    {
      "id": "monthly-automatic-fix",
      "name": "Monthly automatic Fix",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 20
        }
      ],
      "priceNote": "$20 styling fee per monthly shipment after the first Fix, credited toward items kept from that Fix.",
      "sourceUrl": "https://support.stitchfix.com/support/solutions/articles/153000250371-how-the-fix-experience-works"
    },
    {
      "id": "every-other-month-automatic-fix",
      "name": "Every other month automatic Fix",
      "billingOptions": [],
      "priceNote": "$20 styling fee per shipment after the first Fix; the two-month frequency is not a supported billing cycle in the directory.",
      "sourceUrl": "https://support.stitchfix.com/support/solutions/articles/153000250371-how-the-fix-experience-works"
    },
    {
      "id": "quarterly-automatic-fix",
      "name": "Every three months automatic Fix",
      "billingOptions": [
        {
          "cycle": "quarter",
          "priceUsd": 20
        }
      ],
      "priceNote": "$20 styling fee per quarterly shipment after the first Fix, credited toward items kept from that Fix.",
      "sourceUrl": "https://support.stitchfix.com/support/solutions/articles/153000250371-how-the-fix-experience-works"
    }
  ],
  "difficulty": "Easy",
  "difficultyScore": 1.3,
  "billingMethods": [
    "web"
  ],
  "accountTypes": [
    "personal"
  ],
  "cancellationUrl": "https://support.stitchfix.com/support/solutions/articles/153000250589/",
  "cancellationTime": "~1 minute",
  "cancellationTimeSeconds": 60,
  "steps": {
    "web": [
      {
        "title": "Open your profile",
        "body": "Sign in and select the profile icon with your initial."
      },
      {
        "title": "Open Fix frequency",
        "body": "Select Fix frequency, then Manage Fix frequency."
      },
      {
        "title": "Select Proceed to cancel",
        "body": "Provide the requested reason. Automatic deliveries stop and the account changes to on-demand shipments."
      }
    ],
    "ios": [],
    "android": [],
    "team": []
  },
  "platformNotes": {
    "web": {
      "note": "The same account schedule can be managed in the iOS app, but this is not an App Store subscription."
    }
  },
  "refundInfo": "The $20 styling fee is generally non-refundable and cannot roll over or transfer. If an upcoming Fix is still cancellable and cancellation succeeds after the fee was charged, Stitch Fix says the fee is automatically refunded to the original payment method.",
  "pauseInfo": "You can skip one Fix or pause all future deliveries until a chosen date from the Fix frequency menu. Fixes automatically resume on that date.",
  "downgradeInfo": "Stopping automatic deliveries switches the account to free on-demand scheduling. The account stays active, Freestyle shopping remains available and a new Fix is sent only when you request one.",
  "dataRetentionInfo": "Keeping an inactive account preserves measurements, style history and preferences. Permanent deletion is a separate verified request through support or the iOS Help Center; personal and identifiable information is removed, remaining non-refundable fees and credits cannot be transferred or refunded, and a new account is required to receive Fixes again.",
  "factRows": [
    {
      "k": "Cancellation fee",
      "v": "None"
    },
    {
      "k": "Refund window",
      "v": "Charged fee refunded only if the upcoming Fix is cancelled"
    },
    {
      "k": "Effective",
      "v": "Automatic deliveries stop"
    },
    {
      "k": "Free plan after",
      "v": "Yes, on-demand account"
    }
  ],
  "faq": [
    {
      "question": "Does cancelling automatic Fixes delete my Stitch Fix account?",
      "answer": "No. It changes the account to on-demand scheduling and keeps your style history and Freestyle access."
    },
    {
      "question": "Can I pause Stitch Fix instead of cancelling?",
      "answer": "Yes. Fix frequency settings let you pause all deliveries until a date you choose or skip one scheduled Fix."
    },
    {
      "question": "Will Stitch Fix refund a styling fee after cancellation?",
      "answer": "A styling fee is normally non-refundable, but Stitch Fix says a fee for an upcoming Fix is automatically refunded if that Fix is successfully cancelled."
    },
    {
      "question": "Is Stitch Fix a subscription?",
      "answer": "Stitch Fix says no subscription is required, but customers can enable automatic recurring Fix deliveries that charge a styling fee per shipment."
    },
    {
      "question": "Can I permanently delete my Stitch Fix account?",
      "answer": "Yes. Use Stitch Fix support or the deletion request in the iOS Help Center after completing any open returns and refunds."
    }
  ],
  "officialSources": [
    {
      "title": "How the Fix experience works",
      "url": "https://support.stitchfix.com/support/solutions/articles/153000250371-how-the-fix-experience-works",
      "lastCheckedAt": "2026-08-13"
    },
    {
      "title": "How to stop receiving automatic Fix deliveries",
      "url": "https://support.stitchfix.com/support/solutions/articles/153000250589/",
      "lastCheckedAt": "2026-08-13"
    },
    {
      "title": "How to cancel an upcoming Fix delivery",
      "url": "https://support.stitchfix.com/support/solutions/articles/153000250590-how-to-cancel-an-upcoming-fix-delivery",
      "lastCheckedAt": "2026-08-13"
    },
    {
      "title": "How to skip or pause Fix deliveries",
      "url": "https://support.stitchfix.com/support/solutions/articles/153000250587-how-to-skip-or-pause-fix-deliveries",
      "lastCheckedAt": "2026-08-13"
    },
    {
      "title": "How to delete your Stitch Fix account",
      "url": "https://support.stitchfix.com/support/solutions/articles/153000250491/",
      "lastCheckedAt": "2026-08-13"
    }
  ],
  "verified": true,
  "manuallyVerifiedAt": "2026-08-13",
  "nextReviewAt": "2026-10-12",
  "urls": {
    "guide": "https://canicancelit.com/cancel/stitch-fix",
    "json": "https://canicancelit.com/cancel/stitch-fix.json",
    "markdown": "https://canicancelit.com/cancel/stitch-fix.md"
  }
}