# How to cancel StatusCake

Cancel StatusCake inside the StatusCake application: sign in as the account holder and use the in-app cancellation control in the account or billing area. It takes about 3 minutes, paid features continue through the current billing period, and the account then changes to Free. StatusCake gives no prorated refund after a customer cancels.

Website monitoring for uptime, page speed, domains, SSL certificates and servers.

- Category: Monitoring
- Entry plan: Superior at $24.49 / month
- Billed via: web, invoice
- Difficulty: Medium (5.2 / 10 on the Cancellation Difficulty Index), takes about 3 minutes
- Direct cancellation page: https://app.statuscake.com/
- Manually verified on 8 Aug 2026 against official sources
- Canonical guide: https://canicancelit.com/cancel/statuscake

## Cancel in a web browser

> Card-paid plans must be canceled inside the StatusCake application.

1. **Sign in as the account holder** Open the StatusCake application with the account holder login. A team member with billing access cannot cancel or change the subscription.
2. **Use the in-app cancellation** Open the account or billing area and use the in-app cancellation control. The current terms require card-paid cancellations to be completed inside the StatusCake application.
3. **Check the end date** Confirm that renewal is stopped. Paid features continue through the current billing period and the account then changes to Free.

## Cancel a team plan

1. **Use the account holder login** Only the account holder can cancel or update the subscription. A team member with billing access cannot do this.
2. **Handle invoice billing separately** For an invoice-paid Business Yearly or Enterprise account, email support@statuscake.com with subject StatusCake - Invoice Cancellation at least 70 days before renewal.

> **Warning:** Only the account holder can cancel or update the subscription.

## Refunds, pausing, downgrades and your data

- **Refunds:** StatusCake gives no prorated refund after a customer cancels and generally excludes refunds for non-use except where law requires one. If StatusCake terminates without cause, its terms provide a prorated refund for the unused period.
- **Pausing:** No customer-initiated paid-subscription pause is documented.
- **Downgrading:** Card-paid cancellation keeps paid features through the current billing period and then changes the account to Free. A requested move to a lower paid tier takes effect on the next renewal date.
- **Account data:** Cancellation does not delete the account because it changes to Free. A free account can be removed from Account with Remove Account. Account data is retained while active, billing records for statutory periods and backups briefly; privacy deletion requests can be emailed to support.

## At a glance

- Effective: End of billing period
- Refund: No prorated refund
- After cancellation: Downgraded to Free
- Invoice notice: At least 70 days

## FAQ

**Does StatusCake stop immediately after cancellation?**

No. A card-paid plan keeps its paid features through the current billing period and then changes to Free.

**Can a team member cancel StatusCake?**

No. StatusCake says only the account holder can cancel or update the subscription, even when a team member has billing access.

**Can I get a refund from StatusCake?**

Customer cancellation does not receive a prorated refund, and refunds for non-use are generally excluded except where law requires one.

**How do I cancel an invoice-paid StatusCake plan?**

Email support@statuscake.com with subject StatusCake - Invoice Cancellation at least 70 days before renewal.

**Does canceling StatusCake delete my account?**

No. Cancellation changes the account to Free. Account removal is a separate action.

## Official sources

- [StatusCake pricing](https://www.statuscake.com/pricing/) (checked 2026-08-08)
- [StatusCake terms and conditions](https://www.statuscake.com/terms-and-conditions/) (checked 2026-08-08)
- [StatusCake billing access for team members](https://www.statuscake.com/kb/knowledge-base/billing-access-for-team-members/) (checked 2026-08-08)
- [How do I cancel StatusCake](https://www.statuscake.com/kb/knowledge-base/how-do-i-cancel/) (checked 2026-08-08)
- [StatusCake privacy policy](https://www.statuscake.com/privacy-policy/) (checked 2026-08-08)

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Verified cancellation guide from Can I Cancel It? (https://canicancelit.com). JSON version: https://canicancelit.com/cancel/statuscake.json