{
  "slug": "statuscake",
  "name": "StatusCake",
  "domain": "statuscake.com",
  "category": "monitoring",
  "categoryName": "Monitoring",
  "description": "Website monitoring for uptime, page speed, domains, SSL certificates and servers.",
  "directAnswer": "Cancel StatusCake inside the StatusCake application: sign in as the account holder and use the in-app cancellation control in the account or billing area. It takes about 3 minutes, paid features continue through the current billing period, and the account then changes to Free. StatusCake gives no prorated refund after a customer cancels.",
  "price": "$24.49 / month",
  "priceMonthlyUsd": 24.49,
  "planName": "Superior",
  "subscriptionPlans": [
    {
      "id": "superior",
      "name": "Superior",
      "billingOptions": [
        {
          "priceUsd": 24.49,
          "cycle": "month"
        },
        {
          "priceUsd": 244.92,
          "cycle": "year"
        }
      ],
      "priceNote": "$24.49 monthly or $244.92 billed yearly. Includes up to 2 team members.",
      "sourceUrl": "https://www.statuscake.com/pricing/"
    },
    {
      "id": "business",
      "name": "Business",
      "billingOptions": [
        {
          "priceUsd": 79.99,
          "cycle": "month"
        },
        {
          "priceUsd": 799.92,
          "cycle": "year"
        }
      ],
      "priceNote": "$79.99 monthly or $799.92 billed yearly. Includes up to 10 team members.",
      "sourceUrl": "https://www.statuscake.com/pricing/"
    },
    {
      "id": "custom",
      "name": "Custom",
      "billingOptions": [],
      "priceNote": "Custom pricing based on required monitors, check rate, locations and support.",
      "sourceUrl": "https://www.statuscake.com/pricing/"
    }
  ],
  "difficulty": "Medium",
  "difficultyScore": 5.2,
  "billingMethods": [
    "web",
    "invoice"
  ],
  "accountTypes": [
    "personal",
    "team",
    "enterprise"
  ],
  "cancellationUrl": "https://app.statuscake.com/",
  "cancellationTime": "~3 minutes",
  "cancellationTimeSeconds": 180,
  "steps": {
    "web": [
      {
        "title": "Sign in as the account holder",
        "body": "Open the StatusCake application with the account holder login. A team member with billing access cannot cancel or change the subscription."
      },
      {
        "title": "Use the in-app cancellation",
        "body": "Open the account or billing area and use the in-app cancellation control. The current terms require card-paid cancellations to be completed inside the StatusCake application."
      },
      {
        "title": "Check the end date",
        "body": "Confirm that renewal is stopped. Paid features continue through the current billing period and the account then changes to Free."
      }
    ],
    "ios": [],
    "android": [],
    "team": [
      {
        "title": "Use the account holder login",
        "body": "Only the account holder can cancel or update the subscription. A team member with billing access cannot do this."
      },
      {
        "title": "Handle invoice billing separately",
        "body": "For an invoice-paid Business Yearly or Enterprise account, email support@statuscake.com with subject StatusCake - Invoice Cancellation at least 70 days before renewal."
      }
    ]
  },
  "platformNotes": {
    "web": {
      "note": "Card-paid plans must be canceled inside the StatusCake application."
    },
    "team": {
      "warning": "Only the account holder can cancel or update the subscription."
    }
  },
  "refundInfo": "StatusCake gives no prorated refund after a customer cancels and generally excludes refunds for non-use except where law requires one. If StatusCake terminates without cause, its terms provide a prorated refund for the unused period.",
  "pauseInfo": "No customer-initiated paid-subscription pause is documented.",
  "downgradeInfo": "Card-paid cancellation keeps paid features through the current billing period and then changes the account to Free. A requested move to a lower paid tier takes effect on the next renewal date.",
  "dataRetentionInfo": "Cancellation does not delete the account because it changes to Free. A free account can be removed from Account with Remove Account. Account data is retained while active, billing records for statutory periods and backups briefly; privacy deletion requests can be emailed to support.",
  "factRows": [
    {
      "k": "Effective",
      "v": "End of billing period"
    },
    {
      "k": "Refund",
      "v": "No prorated refund"
    },
    {
      "k": "After cancellation",
      "v": "Downgraded to Free"
    },
    {
      "k": "Invoice notice",
      "v": "At least 70 days"
    }
  ],
  "faq": [
    {
      "question": "Does StatusCake stop immediately after cancellation?",
      "answer": "No. A card-paid plan keeps its paid features through the current billing period and then changes to Free."
    },
    {
      "question": "Can a team member cancel StatusCake?",
      "answer": "No. StatusCake says only the account holder can cancel or update the subscription, even when a team member has billing access."
    },
    {
      "question": "Can I get a refund from StatusCake?",
      "answer": "Customer cancellation does not receive a prorated refund, and refunds for non-use are generally excluded except where law requires one."
    },
    {
      "question": "How do I cancel an invoice-paid StatusCake plan?",
      "answer": "Email support@statuscake.com with subject StatusCake - Invoice Cancellation at least 70 days before renewal."
    },
    {
      "question": "Does canceling StatusCake delete my account?",
      "answer": "No. Cancellation changes the account to Free. Account removal is a separate action."
    }
  ],
  "officialSources": [
    {
      "title": "StatusCake pricing",
      "url": "https://www.statuscake.com/pricing/",
      "lastCheckedAt": "2026-08-08"
    },
    {
      "title": "StatusCake terms and conditions",
      "url": "https://www.statuscake.com/terms-and-conditions/",
      "lastCheckedAt": "2026-08-08"
    },
    {
      "title": "StatusCake billing access for team members",
      "url": "https://www.statuscake.com/kb/knowledge-base/billing-access-for-team-members/",
      "lastCheckedAt": "2026-08-08"
    },
    {
      "title": "How do I cancel StatusCake",
      "url": "https://www.statuscake.com/kb/knowledge-base/how-do-i-cancel/",
      "lastCheckedAt": "2026-08-08"
    },
    {
      "title": "StatusCake privacy policy",
      "url": "https://www.statuscake.com/privacy-policy/",
      "lastCheckedAt": "2026-08-08"
    }
  ],
  "verified": true,
  "manuallyVerifiedAt": "2026-08-08",
  "nextReviewAt": "2026-10-07",
  "urls": {
    "guide": "https://canicancelit.com/cancel/statuscake",
    "json": "https://canicancelit.com/cancel/statuscake.json",
    "markdown": "https://canicancelit.com/cancel/statuscake.md"
  }
}