{
  "slug": "statsig",
  "name": "Statsig",
  "domain": "statsig.com",
  "category": "developer-infrastructure",
  "categoryName": "Developer infrastructure",
  "description": "Product development platform combining feature flags, experimentation, product analytics, and session replay.",
  "directAnswer": "Cancel Statsig Pro by emailing written notice to contractnotices@statsig.com before the monthly term ends. It takes about 5 minutes to send and stops the next renewal. Statsig does not publish a Pro refund or post-cancellation data policy, so export required data first.",
  "price": "$150 / month",
  "priceMonthlyUsd": 150,
  "planName": "Pro",
  "subscriptionPlans": [
    {
      "id": "pro",
      "name": "Pro",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 150
        }
      ],
      "priceNote": "Per project; includes 5 million metered events, then $0.05 per additional 1,000 events",
      "sourceUrl": "https://www.statsig.com/pricing"
    },
    {
      "id": "enterprise",
      "name": "Enterprise",
      "billingOptions": [],
      "priceNote": "Custom pricing; annual advance payment unless the Order Form states otherwise",
      "sourceUrl": "https://www.statsig.com/pricing"
    }
  ],
  "difficulty": "Hard",
  "difficultyScore": 9.3,
  "billingMethods": [
    "web",
    "invoice"
  ],
  "accountTypes": [
    "team",
    "enterprise"
  ],
  "cancellationUrl": "https://www.statsig.com/terms",
  "cancellationTime": "~5 minutes",
  "cancellationTimeSeconds": 300,
  "steps": {
    "web": [
      {
        "title": "Review Usage & Billing",
        "body": "Sign in to the Statsig Console, open Project Settings, and select Usage & Billing to review the billed Pro project and current usage."
      },
      {
        "title": "Export required project data",
        "body": "Statsig does not publish a post-cancellation project-retention policy. Export anything you need before ending the subscription."
      },
      {
        "title": "Email written cancellation notice",
        "body": "Send written notice to contractnotices@statsig.com before the current monthly term ends. Statsig says notices are effective when receipt is electronically confirmed, so keep that confirmation."
      }
    ],
    "ios": [],
    "android": [],
    "team": [
      {
        "title": "Give Enterprise non-renewal notice",
        "body": "Enterprise subscriptions generally renew for 12 months unless either party gives notice of non-renewal at least 30 days before the term ends. Follow the Order Form and send the notice to contractnotices@statsig.com."
      }
    ]
  },
  "platformNotes": {
    "web": {
      "warning": "The public Usage & Billing documentation covers monitoring, not cancellation. Do not assume that deleting a project cancels billing."
    },
    "team": {
      "note": "Enterprise non-renewal generally requires at least 30 days' notice, subject to the Order Form."
    }
  },
  "refundInfo": "The self-service Terms do not publish a standard refund policy. Enterprise fees are non-refundable, payment obligations are non-cancelable, and the Order Form amount cannot be reduced during the term.",
  "pauseInfo": "No subscription pause option is documented in the official pricing, FAQ, self-service Terms, or Enterprise Terms pages.",
  "downgradeInfo": "Statsig has a free Developer tier, but the official public sources do not document whether cancelling Pro automatically downgrades the project, when paid features end, or what happens to prior project configuration.",
  "dataRetentionInfo": "The pricing page states one year of raw event-data retention on Developer and unlimited retention on Pro, with custom retention on Enterprise. Official public sources do not document post-cancellation project or account retention and deletion behavior.",
  "factRows": [
    {
      "k": "Cancellation fee",
      "v": "Not documented for Pro"
    },
    {
      "k": "Refund window",
      "v": "Not documented for Pro"
    },
    {
      "k": "Effective",
      "v": "Next monthly renewal stops"
    },
    {
      "k": "Free plan after",
      "v": "Not documented"
    }
  ],
  "faq": [
    {
      "question": "Where do I cancel Statsig Pro?",
      "answer": "Email written cancellation notice to contractnotices@statsig.com before the current monthly term ends and keep the electronic receipt confirmation."
    },
    {
      "question": "When does Statsig Pro cancellation take effect?",
      "answer": "The subscription renews monthly unless cancelled before the current term ends, so a timely notice stops the next renewal."
    },
    {
      "question": "Can I get a Statsig Pro refund?",
      "answer": "A standard Pro refund policy is not documented in the self-service Terms. Enterprise fees are explicitly non-refundable and non-cancelable during the term."
    },
    {
      "question": "Does Statsig Pro become Developer after cancellation?",
      "answer": "Statsig offers a free Developer tier, but official sources do not say whether cancelling Pro automatically downgrades the project."
    },
    {
      "question": "How do Enterprise customers cancel Statsig?",
      "answer": "Follow the Order Form and send written notice to contractnotices@statsig.com. Standard Enterprise Terms require at least 30 days' non-renewal notice."
    },
    {
      "question": "What happens to Statsig data after cancellation?",
      "answer": "Official public sources do not document post-cancellation project or account retention and deletion behavior. Export required data before ending service."
    }
  ],
  "officialSources": [
    {
      "title": "Statsig pricing",
      "url": "https://www.statsig.com/pricing",
      "lastCheckedAt": "2026-08-13"
    },
    {
      "title": "Statsig FAQ",
      "url": "https://docs.statsig.com/faq",
      "lastCheckedAt": "2026-08-13"
    },
    {
      "title": "Statsig Self Service Terms",
      "url": "https://www.statsig.com/terms",
      "lastCheckedAt": "2026-08-13"
    },
    {
      "title": "Statsig Enterprise Subscription Terms",
      "url": "https://www.statsig.com/enterprise-terms",
      "lastCheckedAt": "2026-08-13"
    }
  ],
  "verified": true,
  "manuallyVerifiedAt": "2026-08-13",
  "nextReviewAt": "2026-10-12",
  "urls": {
    "guide": "https://canicancelit.com/cancel/statsig",
    "json": "https://canicancelit.com/cancel/statsig.json",
    "markdown": "https://canicancelit.com/cancel/statsig.md"
  }
}