{
  "slug": "sourcegraph",
  "name": "Sourcegraph",
  "domain": "sourcegraph.com",
  "category": "developer-infrastructure",
  "categoryName": "Developer infrastructure",
  "description": "Enterprise code-understanding platform for search, navigation, Deep Search, Batch Changes, Insights and AI credits. The current public paid product is Enterprise.",
  "directAnswer": "Cancel Sourcegraph Enterprise by sending written notice of non-renewal at least 45 days before the term ends, using support@sourcegraph.com unless your Order Form names another address. Notice takes a few minutes to send; the subscription runs to the paid term. Fees are non-refundable unless the Terms require a refund after a Sourcegraph material breach.",
  "price": "From $16,000",
  "priceMonthlyUsd": null,
  "planName": "Enterprise",
  "subscriptionPlans": [
    {
      "id": "enterprise",
      "name": "Enterprise",
      "billingOptions": [],
      "priceNote": "Starting at $16K. Includes credits for AI features and scales with team size. Contact sales. Period is not printed as a monthly rate.",
      "sourceUrl": "https://sourcegraph.com/pricing"
    }
  ],
  "difficulty": "Hard",
  "difficultyScore": 8.8,
  "billingMethods": [
    "invoice"
  ],
  "accountTypes": [
    "team",
    "enterprise"
  ],
  "cancellationUrl": "https://sourcegraph.com/terms/tos",
  "cancellationTime": "~5 minutes",
  "cancellationTimeSeconds": 300,
  "steps": {
    "web": [
      {
        "title": "Read the Order Form and Terms",
        "body": "Current public paid access is an Enterprise License on an Order Form. The Terms require 45 days' written notice of non-renewal unless the Order Form says otherwise."
      },
      {
        "title": "Send written notice of non-renewal",
        "body": "Email support@sourcegraph.com unless the Order Form names another notice address. Ask for written confirmation of the term end date."
      },
      {
        "title": "Keep access through the paid term",
        "body": "The subscription auto-renews for one year at then-current fees unless that notice is given. After termination you may no longer use the Services, and unpaid fees become due immediately."
      }
    ],
    "ios": [],
    "android": [],
    "team": [
      {
        "title": "Have an authorized organization contact send notice",
        "body": "If the Terms were accepted for an Organization, that Organization controls the Accounts. Use the billing contact on the Order Form."
      },
      {
        "title": "Do not look for Cody Pro billing",
        "body": "Cody Pro and Cody Free ended on 23 July 2025. Amp is a separate product at ampcode.com."
      }
    ]
  },
  "platformNotes": {
    "web": {
      "note": "There is no published self-serve Cancel button for current Enterprise."
    },
    "team": {
      "note": "Order Form notice rules control Enterprise renewal."
    }
  },
  "refundInfo": "The Terms say fees are earned on receipt and non-refundable unless negotiated otherwise, except as the Terms expressly require or as required by law. A Sourcegraph material breach that is not cured leads to a refund of prepaid unused fees.",
  "pauseInfo": "No pause or hold option is documented in the Terms or on the pricing page.",
  "downgradeInfo": "No self-serve downgrade is documented for Enterprise. After termination you may no longer use the Services. Cody Free is discontinued.",
  "dataRetentionInfo": "After the Agreement ends, Sourcegraph will remove your User Content from the Services. Export anything you need first. Privacy requests can go to support@sourcegraph.com.",
  "factRows": [
    {
      "k": "Cancellation fee",
      "v": "None documented"
    },
    {
      "k": "Refund window",
      "v": "None, except material-breach refund"
    },
    {
      "k": "Effective",
      "v": "End of term after 45-day notice"
    },
    {
      "k": "Free plan after",
      "v": "Cody Free discontinued"
    }
  ],
  "faq": [
    {
      "question": "Is Cody Pro still a paid product?",
      "answer": "No. Sourcegraph discontinued Cody Free and Cody Pro on 23 July 2025. New signups stopped on 25 June 2025."
    },
    {
      "question": "What is the current paid Sourcegraph product?",
      "answer": "The public pricing page lists Enterprise, starting at $16K, sold through sales. Amp is a separate product at ampcode.com."
    },
    {
      "question": "How do I cancel Sourcegraph Enterprise?",
      "answer": "Send written notice of non-renewal at least 45 days before the term ends, unless the Order Form says otherwise."
    },
    {
      "question": "Do I get a refund from Sourcegraph?",
      "answer": "Fees are non-refundable except as the Terms require after a Sourcegraph material breach, or as required by law."
    },
    {
      "question": "Can I pause Sourcegraph?",
      "answer": "No pause option is documented."
    }
  ],
  "officialSources": [
    {
      "title": "Sourcegraph Pricing",
      "url": "https://sourcegraph.com/pricing",
      "lastCheckedAt": "2026-08-17"
    },
    {
      "title": "Terms of Service - Sourcegraph",
      "url": "https://sourcegraph.com/terms/tos",
      "lastCheckedAt": "2026-08-17"
    },
    {
      "title": "Changes to Cody Free, Pro, and Enterprise Starter plans - Sourcegraph Blog",
      "url": "https://sourcegraph.com/blog/changes-to-cody-free-pro-and-enterprise-starter-plans",
      "lastCheckedAt": "2026-08-17"
    },
    {
      "title": "Sourcegraph Privacy Policy",
      "url": "https://sourcegraph.com/terms/privacy",
      "lastCheckedAt": "2026-08-17"
    }
  ],
  "verified": true,
  "manuallyVerifiedAt": "2026-08-17",
  "nextReviewAt": "2026-10-16",
  "urls": {
    "guide": "https://canicancelit.com/cancel/sourcegraph",
    "json": "https://canicancelit.com/cancel/sourcegraph.json",
    "markdown": "https://canicancelit.com/cancel/sourcegraph.md"
  }
}