{
  "slug": "siteground",
  "name": "SiteGround",
  "domain": "siteground.com",
  "category": "hosting-deployment",
  "categoryName": "Hosting & deployment",
  "description": "Managed website and WordPress hosting provider.",
  "directAnswer": "Cancel SiteGround from the Client Area: go to Services, Hosting, open Settings for the plan, then choose Cancel from the three-dot menu. It takes about 2 minutes and you choose cancellation now or at expiration; immediate cancellation deletes active websites and data. Refunds cover 30 days for Shared hosting and 14 days for Cloud hosting, with domains excluded.",
  "price": "$2.99 / month, 12-month prepay",
  "priceMonthlyUsd": 2.99,
  "planName": "StartUp",
  "subscriptionPlans": [
    {
      "id": "startup",
      "name": "StartUp",
      "billingOptions": [],
      "priceNote": "$2.99 per month introductory, renews at $17.99 per month, prepaid for 12 months; full term totals are not published",
      "sourceUrl": "https://www.siteground.com/web-hosting.htm"
    },
    {
      "id": "growbig",
      "name": "GrowBig",
      "billingOptions": [],
      "priceNote": "$4.99 per month introductory, renews at $29.99 per month, prepaid for 12 months; full term totals are not published",
      "sourceUrl": "https://www.siteground.com/web-hosting.htm"
    },
    {
      "id": "gogeek",
      "name": "GoGeek",
      "billingOptions": [],
      "priceNote": "$7.99 per month introductory, renews at $44.99 per month, prepaid for 12 months; full term totals are not published",
      "sourceUrl": "https://www.siteground.com/web-hosting.htm"
    }
  ],
  "difficulty": "Easy",
  "difficultyScore": 1.8,
  "billingMethods": [
    "web"
  ],
  "accountTypes": [
    "personal",
    "team"
  ],
  "cancellationUrl": "https://www.siteground.com/kb/how-do-i-cancel-my-hosting/",
  "cancellationTime": "~2 minutes",
  "cancellationTimeSeconds": 120,
  "steps": {
    "web": [
      {
        "title": "Open hosting settings",
        "body": "In Client Area, go to Services, Hosting and open Settings for the plan."
      },
      {
        "title": "Choose Cancel",
        "body": "Open the three-dot menu and select Cancel."
      },
      {
        "title": "Choose when it ends",
        "body": "Select cancellation now or at expiration, then continue and confirm."
      },
      {
        "title": "Back up before immediate cancellation",
        "body": "Immediate cancellation deletes active websites and data."
      }
    ],
    "ios": [],
    "android": [],
    "team": []
  },
  "platformNotes": {},
  "refundInfo": "SiteGround documents 30 days for Shared hosting and 14 days for Cloud hosting. Renewal refunds depend on whether the new term started. Domains and third-party services are excluded.",
  "pauseInfo": "No hosting-subscription pause is documented in SiteGround's official cancellation and billing pages.",
  "downgradeInfo": "A paid plan can be downgraded from Services, Hosting, Manage, Settings and the three-dot menu. Cancellation does not provide free hosting.",
  "dataRetentionInfo": "Cancel now suspends hosting immediately. SiteGround says copies may remain for up to 60 days on Shared hosting and 7 to 14 days on Cloud hosting before deletion. Treat these as recovery windows, not backups.",
  "factRows": [
    {
      "k": "Effective",
      "v": "Now or at expiry"
    },
    {
      "k": "Shared refund",
      "v": "30 days"
    },
    {
      "k": "Cloud refund",
      "v": "14 days"
    },
    {
      "k": "Free hosting after",
      "v": "No"
    }
  ],
  "faq": [
    {
      "question": "Can I cancel SiteGround immediately?",
      "answer": "Yes, but immediate cancellation removes the active websites and data."
    },
    {
      "question": "Can I cancel at renewal?",
      "answer": "Yes. Choose cancellation at expiration to keep hosting through the paid term."
    },
    {
      "question": "Can I get a refund?",
      "answer": "Eligible Shared hosting has 30 days and Cloud hosting 14 days, subject to exclusions."
    },
    {
      "question": "Does hosting cancellation cancel domains?",
      "answer": "No. Domains remain active and are managed separately."
    }
  ],
  "officialSources": [
    {
      "title": "Cancel SiteGround hosting",
      "url": "https://www.siteground.com/kb/how-do-i-cancel-my-hosting/",
      "lastCheckedAt": "2026-08-10"
    },
    {
      "title": "SiteGround termination and retention",
      "url": "https://www.siteground.com/kb/terminate-hosting-after-cancellation/",
      "lastCheckedAt": "2026-08-10"
    },
    {
      "title": "SiteGround refunds",
      "url": "https://www.siteground.com/kb/do_i_get_a_refund/",
      "lastCheckedAt": "2026-08-10"
    },
    {
      "title": "Downgrade SiteGround hosting",
      "url": "https://www.siteground.com/kb/downgrade-hosting-plan/",
      "lastCheckedAt": "2026-08-10"
    },
    {
      "title": "SiteGround pricing",
      "url": "https://www.siteground.com/web-hosting.htm",
      "lastCheckedAt": "2026-08-10"
    }
  ],
  "verified": true,
  "manuallyVerifiedAt": "2026-08-10",
  "nextReviewAt": "2026-10-09",
  "urls": {
    "guide": "https://canicancelit.com/cancel/siteground",
    "json": "https://canicancelit.com/cancel/siteground.json",
    "markdown": "https://canicancelit.com/cancel/siteground.md"
  }
}