# How to cancel Sitebulb

Cancel Sitebulb in the Customer Portal. Sign in with the credentials used to buy the subscription, select View beside the subscription, then choose Cancel Subscription and confirm. Renewal stops, while every license remains active until its expiration date.

Desktop and cloud website crawler for technical SEO audits.

- Category: SEO & marketing
- Entry plan: Desktop Lite at $18 / month
- Billed via: web, invoice
- Difficulty: Easy (1.7 / 10 on the Cancellation Difficulty Index), takes about 2 minutes
- Direct cancellation page: https://support.sitebulb.com/en/articles/9483111-how-to-cancel-your-subscription
- Manually verified on 13 Aug 2026 against official sources
- Canonical guide: https://canicancelit.com/cancel/sitebulb

## Cancel in a web browser

1. **Open the Customer Portal** Sign in with the credentials originally used to buy Sitebulb. The subscription email may differ from the software-license email.
2. **View the subscription** Select the blue View button next to the subscription.
3. **Cancel and confirm** Select Cancel Subscription and confirm. All attached licenses remain usable until their expiration date.

## Refunds, pausing, downgrades and your data

- **Refunds:** Sitebulb does not publish a general refund window for cancellation. It does offer a prorated overlap refund when moving from Desktop Pro to Cloud and contacting support.
- **Pausing:** Sitebulb does not document a subscription-billing pause in its cancellation guide.
- **Downgrading:** To reduce cost without full cancellation, remove or revoke individual user licenses in the Customer Portal.
- **Account data:** Desktop projects and audits stay on the local computer and become accessible again after reactivation. Previous Cloud audit data cannot be recovered after cancellation.

## At a glance

- Effective: At license expiration
- Next renewal: Stopped
- Trial auto-renewal: No
- Desktop data: Stays local

## FAQ

**When does Sitebulb cancellation take effect?**

Renewal stops immediately, but licenses work until their expiration date.

**Does the Sitebulb trial need cancellation?**

No. The no-card 14-day trial expires automatically and does not convert to paid.

**What happens to Sitebulb audit data?**

Desktop data remains local. Previous Cloud audit data cannot be recovered after cancellation.

## Official sources

- [Sitebulb desktop pricing](https://sitebulb.com/subscriptions/pricing/index/?annual=false) (checked 2026-08-13)
- [How to cancel your subscription - Sitebulb](https://support.sitebulb.com/en/articles/9483111-how-to-cancel-your-subscription) (checked 2026-08-13)
- [Sitebulb FAQs](https://sitebulb.com/faqs/) (checked 2026-08-13)
- [How does the Sitebulb free trial work?](https://support.sitebulb.com/en/articles/11906581-how-does-the-sitebulb-free-trial-work) (checked 2026-08-13)

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Verified cancellation guide from Can I Cancel It? (https://canicancelit.com). JSON version: https://canicancelit.com/cancel/sitebulb.json