{
  "slug": "setapp",
  "name": "Setapp",
  "domain": "setapp.com",
  "category": "productivity",
  "categoryName": "Productivity",
  "description": "Membership that provides a catalog of Mac, iOS and web apps under one recurring subscription.",
  "directAnswer": "Cancel Setapp from the account's Subscription page: choose Manage subscription, then Cancel subscription, answer the survey and confirm. It takes about 2 minutes; cancel at least 24 hours before renewal, and access continues through the current billing period. Unused time is not automatically refunded, though qualifying unused periods may be refunded through support.",
  "price": "$14.99 / month",
  "priceMonthlyUsd": 14.99,
  "planName": "Mac",
  "subscriptionPlans": [
    {
      "id": "mac",
      "name": "Mac",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 14.99
        }
      ],
      "priceNote": "For one Mac; annual billing is available at a published $8.99 monthly-equivalent rate; the exact annual charge is not exposed; tax is extra",
      "sourceUrl": "https://setapp.com/pricing"
    },
    {
      "id": "mac-plus-ios",
      "name": "Mac + iOS",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 18.99
        }
      ],
      "priceNote": "For one Mac and four iOS devices; annual billing is available at a published $11.24 monthly-equivalent rate; the exact annual charge is not exposed; tax is extra",
      "sourceUrl": "https://setapp.com/pricing"
    },
    {
      "id": "power-user",
      "name": "Power User",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 22.99
        }
      ],
      "priceNote": "For four Macs and four iOS devices; annual billing is available at a published $13.49 monthly-equivalent rate; the exact annual charge is not exposed; tax is extra",
      "sourceUrl": "https://setapp.com/pricing"
    },
    {
      "id": "ai-enthusiast",
      "name": "AI Enthusiast",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 22.99
        }
      ],
      "priceNote": "For one Mac with additional AI credits; annual billing is available at a published $13.49 monthly-equivalent rate; the exact annual charge is not exposed; tax is extra",
      "sourceUrl": "https://setapp.com/pricing"
    },
    {
      "id": "ai-expert",
      "name": "AI Expert",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 35.99
        }
      ],
      "priceNote": "For four Macs and four iOS devices with additional AI credits; annual billing is available at a published $21.59 monthly-equivalent rate; the exact annual charge is not exposed; tax is extra",
      "sourceUrl": "https://setapp.com/pricing"
    }
  ],
  "difficulty": "Medium",
  "difficultyScore": 5.2,
  "billingMethods": [
    "web"
  ],
  "accountTypes": [
    "personal"
  ],
  "cancellationUrl": "https://support.setapp.com/hc/en-us/articles/214288385-Cancel-subscription",
  "cancellationTime": "~2 minutes",
  "cancellationTimeSeconds": 120,
  "steps": {
    "web": [
      {
        "title": "Open the Subscription page",
        "body": "Sign in to the Setapp account, open Subscription and click Manage subscription."
      },
      {
        "title": "Click Cancel subscription",
        "body": "Find Cancel subscription at the bottom of the page. Cancel at least 24 hours before the current period ends to avoid renewal."
      },
      {
        "title": "Complete the survey and confirm",
        "body": "Choose answers in the cancellation survey, then confirm. Access continues through the current billing period."
      }
    ],
    "ios": [],
    "android": [],
    "team": []
  },
  "platformNotes": {
    "web": {
      "note": "Setapp Membership billing is managed in the Setapp account, including plans that activate apps on iOS devices.",
      "warning": "Uninstalling Setapp does not cancel the subscription. Complete the account cancellation flow first."
    }
  },
  "refundInfo": "Cancellation does not automatically refund unused time. A support-ticket refund request may qualify only if the subscription was cancelled, no Setapp app was installed or opened in that billing period, and the request is made within 30 days after an annual payment or 14 days after another subscription payment. Country-specific rules may differ.",
  "pauseInfo": "No pause or freeze option is available. Setapp says to cancel and later renew instead, and it charges no extra fee for reactivation.",
  "downgradeInfo": "No free Setapp membership follows cancellation. The account stays available for renewal, but when the paid period ends the installed Setapp desktop and apps can no longer be used through the membership.",
  "dataRetentionInfo": "Cancellation does not delete the Setapp account. Permanent account deletion is separate and irreversible; cancel subscriptions first and save or transfer needed app data because deletion removes access to Setapp services, subscriptions and licenses.",
  "factRows": [
    {
      "k": "Cancellation fee",
      "v": "None documented"
    },
    {
      "k": "Refund window",
      "v": "14 days monthly; 30 days annual if unused"
    },
    {
      "k": "Effective",
      "v": "End of current billing period"
    },
    {
      "k": "Free plan after",
      "v": "No"
    }
  ],
  "faq": [
    {
      "question": "When does Setapp cancellation take effect?",
      "answer": "Access continues through the last day of the current billing period. Setapp's terms say to cancel at least 24 hours before the period ends to avoid renewal."
    },
    {
      "question": "Can I get a Setapp refund?",
      "answer": "Unused time is not automatically refunded. A support request may qualify if no app was installed or opened in that billing period and it is filed within 30 days for annual payments or 14 days for other subscriptions."
    },
    {
      "question": "Can I pause Setapp?",
      "answer": "No. Setapp says there is no freeze option; cancel and renew later instead, with no extra reactivation fee."
    },
    {
      "question": "Will installed Setapp apps still work after cancellation?",
      "answer": "Only until the paid billing period ends. The apps remain installed, but Setapp says they cannot be used through the membership after the account is deactivated."
    },
    {
      "question": "Does uninstalling Setapp cancel the subscription?",
      "answer": "No. Cancel from the account's Subscription page before uninstalling the desktop app."
    },
    {
      "question": "Does cancelling Setapp delete the account?",
      "answer": "No. Account deletion is a separate irreversible action. Cancel subscriptions and save any needed app data before deleting the account."
    }
  ],
  "officialSources": [
    {
      "title": "Setapp pricing",
      "url": "https://setapp.com/pricing",
      "lastCheckedAt": "2026-08-18"
    },
    {
      "title": "Cancel subscription - Setapp Support",
      "url": "https://support.setapp.com/hc/en-us/articles/214288385-Cancel-subscription",
      "lastCheckedAt": "2026-08-18"
    },
    {
      "title": "Setapp Terms of Use",
      "url": "https://setapp.com/terms-of-use",
      "lastCheckedAt": "2026-08-18"
    },
    {
      "title": "Request a refund - Setapp Support",
      "url": "https://support.setapp.com/hc/en-us/articles/360010708640-Request-a-refund",
      "lastCheckedAt": "2026-08-18"
    },
    {
      "title": "Can I suspend my subscription temporarily? - Setapp Support",
      "url": "https://support.setapp.com/hc/en-us/articles/115004280485-Can-I-suspend-my-subscription-temporarily",
      "lastCheckedAt": "2026-08-18"
    },
    {
      "title": "Delete your Setapp account - Setapp Support",
      "url": "https://support.setapp.com/hc/en-us/articles/360010454019-Delete-your-Setapp-account",
      "lastCheckedAt": "2026-08-18"
    }
  ],
  "verified": true,
  "manuallyVerifiedAt": "2026-08-18",
  "nextReviewAt": "2026-10-17",
  "urls": {
    "guide": "https://canicancelit.com/cancel/setapp",
    "json": "https://canicancelit.com/cancel/setapp.json",
    "markdown": "https://canicancelit.com/cancel/setapp.md"
  }
}