# How to cancel Semrush

Cancel Semrush by submitting the cancellation form at semrush.com/cancel while logged in, then clicking the confirmation link Semrush emails you within 24 hours. It takes about 10 minutes and cancellation takes effect at the end of the committed term. Refunds are limited to a one-time 7-day money-back guarantee on initial purchases of twelve-month or longer subscriptions; month-to-month plans are excluded.

Online visibility platform for SEO, advertising, content marketing, AI search visibility and competitive research.

- Category: SEO & marketing
- Entry plan: SEO at $139 / month
- Billed via: web, invoice
- Difficulty: Hard (9.1 / 10 on the Cancellation Difficulty Index), takes about 10 minutes
- Direct cancellation page: https://www.semrush.com/cancel/
- Manually verified on 6 Aug 2026 against official sources
- Canonical guide: https://canicancelit.com/cancel/semrush

## Cancel in a web browser

> Cancellation runs through a form plus an email confirmation, not an instant toggle in the billing settings.

1. **Open the cancellation form while logged in** Go to semrush.com/cancel. Semrush's refund policy states you must be logged into your account for a cancellation request to be received and actioned. The same form is reachable from the Subscription Info page: click the link that says Active next to Recurring, then follow the Contact us link.
2. **Complete and submit the form** Fill in the cancellation form and confirm your decision to unsubscribe.
3. **Click the confirmation link in the email** Semrush emails you a cancellation confirmation link that is valid for 24 hours. Clicking it creates a case for Customer Support; without this step the request is not finalized.
4. **Wait for the completion email** Support processes the case and emails you when the cancellation is complete. Semrush confirms cancellations within 3 business days of a properly submitted request.

> **Warning:** Submitting the form is not enough. You must click the emailed confirmation link within 24 hours, or the cancellation request is not processed.

## Cancel a team plan

> Enterprise and other signed-agreement customers are outside the online policy and cancel per their contract.

1. **Signed agreements cancel per their negotiated terms** Semrush's online cancellation and refund policy applies only to online credit card purchases from Semrush.com. Customers with signed Order Forms, Enterprise Subscription Agreements or Master Subscription Agreements follow the terms negotiated in those contracts instead.

## Refunds, pausing, downgrades and your data

- **Refunds:** Semrush offers a one-time 7-day money-back guarantee, limited to initial purchases of subscriptions with a twelve-month or longer term and initial add-on purchases. Refunds are not available for month-to-month subscriptions. Requests must be submitted within 7 calendar days of the order, via the cancellation form (state the refund request in the comments) or the contact form, and approved refunds are processed within 30 days to the original payment method.
- **Pausing:** No pause option is documented in Semrush's knowledge base or refund policy.
- **Downgrading:** Downgrades are handled by contacting the Support team, and Semrush places no restrictions on the number of downgrades. Website monitoring data may be lost when downgrading; Semrush retains it for 30 days for recovery. A free tier exists with 1 demo project and 10 reports per day.
- **Account data:** After cancellation Semrush keeps Website monitoring data saved for 30 days in case you change your mind. Deleting the account entirely is a separate Support request: its confirmation link is valid for 72 hours and deletion is processed within 30 days.

## At a glance

- Cancellation fee: None
- Refund window: 7 days, annual plans and add-ons only
- Effective: End of committed term
- Free plan after: Yes, limited free tier

## FAQ

**How do I cancel my Semrush subscription?**

Log in and submit the cancellation form at semrush.com/cancel, then click the confirmation link Semrush emails you within 24 hours. Support creates a case and emails you again once the cancellation is complete.

**Does cancelling Semrush take effect immediately?**

No. Cancellation takes effect at the end of your committed subscription term; unpaid trial or free subscriptions are cancelled within 3 business days of the request.

**Can I get a refund from Semrush?**

Only under the one-time 7-day money-back guarantee, which covers initial purchases of subscriptions with a twelve-month or longer term and initial add-on purchases. Month-to-month subscriptions are explicitly excluded.

**Will my Semrush free trial convert into a paid plan?**

Yes. The initial payment is charged automatically at the trial's end unless you cancel beforehand using the standard cancellation process. The trial can be used only once, and the $1 card authorization is a verification hold, not a charge.

**Can I downgrade instead of cancelling?**

Yes, by contacting the Support team; there are no restrictions on the number of downgrades. Website monitoring data may be lost on downgrade, though Semrush keeps it for 30 days for recovery.

**What if I cannot log in to cancel?**

Contact the Semrush Support team; the knowledge base directs users who cannot log in to cancel through Support.

## Official sources

- [Canceling Your Semrush Account - Semrush Knowledge Base](https://www.semrush.com/kb/252-cancelling-your-account) (checked 2026-08-06)
- [Cancellation and Refund Policy - Semrush](https://www.semrush.com/company/legal/refund-policy/) (checked 2026-08-06)
- [Plans & Pricing - Semrush](https://www.semrush.com/pricing/) (checked 2026-08-06)
- [Billing Frequently Asked Questions - Semrush Knowledge Base](https://www.semrush.com/kb/1013-billing-faq) (checked 2026-08-06)
- [Cancellation Form - Semrush](https://www.semrush.com/cancel/) (checked 2026-08-06)

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Verified cancellation guide from Can I Cancel It? (https://canicancelit.com). JSON version: https://canicancelit.com/cancel/semrush.json