# How to cancel RunPod

Stop RunPod charges from the Billing page at console.runpod.io/user/billing: terminate Pods and endpoints, delete storage, and disable auto-pay. That takes about ten minutes; unused prepaid credits stay on the account and are not refunded. Savings plans are prepaid, non-refundable, and run to a fixed expiration date.

Cloud GPU platform for on-demand Pods and Serverless compute billed from prepaid credits, with optional 3- or 6-month savings plans.

- Category: Developer infrastructure
- Entry plan: On-demand at Usage-based
- Billed via: web, invoice
- Difficulty: Medium (6.0 / 10 on the Cancellation Difficulty Index), takes about 10 minutes
- Direct cancellation page: https://www.console.runpod.io/user/billing
- Manually verified on 17 Aug 2026 against official sources
- Canonical guide: https://canicancelit.com/cancel/runpod

## Cancel in a web browser

> Runpod bills prepaid credits, not a monthly SaaS seat. Disabling auto-pay stops new card charges; leftover credits are not refunded.

1. **Open the Billing page** Sign in and go to console.runpod.io/user/billing.
2. **Terminate running resources** Stop and terminate Pods, Serverless endpoints and other compute. Terminating a Pod permanently deletes data not stored on a network volume.
3. **Delete billable storage** Delete volume disks and network volumes. Stopped volume disks and network volumes keep accruing storage charges.
4. **Disable auto-pay** On the Billing page, turn off auto-pay so Runpod stops charging the saved card when the balance is low. Remaining credits stay on the account.

> **Warning:** If the balance reaches $0, Pods without a network volume are terminated and their data cannot be recovered.

## Cancel a team plan

1. **Use an Admin or Billing role** Only Admin and Billing roles can manage payment methods and view billing.
2. **Treat savings plans as prepaid to expiry** Savings plans are prepaid for 3 or 6 months, non-refundable, and expire on a fixed date. Monitor them in the Savings plans section of the console.
3. **Email help@runpod.io for a Subscription or to close the account** To change or terminate a Subscription, the Terms of Service also allow you to email help@runpod.io, or use the Change/Cancel Membership page in Account Settings. You may terminate the Terms by notifying Runpod and closing your Account. Business invoicing is available for transactions over $5,000.

## Refunds, pausing, downgrades and your data

- **Refunds:** Runpod credits are non-refundable and cannot be withdrawn once deposited. Credits can only be used for Runpod services. Savings plans are non-refundable and have fixed expiration dates. The Terms of Service also state that except as set forth in the Terms, all Fees for the Service are non-refundable, and a cancelled Subscription is not eligible for a prorated refund of the then-current period.
- **Pausing:** You can stop a Pod, but storage on stopped volume disks and network volumes continues to bill. There is no documented pause for a savings plan; it runs to its expiration date. Disabling auto-pay stops further card charges but does not refund unused credits.
- **Downgrading:** On-demand has no subscription tier to downgrade. Stop and terminate resources and disable auto-pay to stop new charges. Savings plans are prepaid commitments and are not documented as cancellable mid-term.
- **Account data:** When the balance reaches $0, Pods with a network volume are stopped and their data is preserved; Pods without a network volume are terminated and their data cannot be recovered. If the balance stays at $0, a network volume may later be terminated. Runpod is not designed for long-term data storage. The Terms of Service say you may terminate by notifying Runpod and closing your Account.

## At a glance

- Cancellation fee: None documented
- Refund window: None
- Effective: When resources stop and auto-pay is off
- Free plan after: No

## FAQ

**How do I stop RunPod from charging my card?**

Terminate compute and storage, then disable auto-pay on the Billing page. Unused credits stay on the account and are not refunded.

**Are unused credits refundable?**

No. Runpod says credits are non-refundable and cannot be withdrawn once deposited.

**What happens if my balance hits $0?**

All running Pods stop. Pods with a network volume keep their data; Pods without one are terminated and that data cannot be recovered. Storage on remaining volumes can still accrue until the volume is terminated.

**Can I cancel a savings plan early?**

Official pricing says savings plans are non-refundable and have fixed expiration dates. No mid-term cancel path is documented.

**Does stopping a Pod stop all charges?**

No. Volume disks on stopped Pods bill at a higher storage rate, and network volumes keep billing.

**Who can change billing on a team account?**

Users with the Billing or Admin role.

## Official sources

- [Billing overview](https://docs.runpod.io/accounts-billing/billing) (checked 2026-08-17)
- [Pods pricing](https://docs.runpod.io/pods/pricing) (checked 2026-08-17)
- [Manage accounts](https://docs.runpod.io/accounts-billing/manage-accounts) (checked 2026-08-17)
- [Manage Pods](https://docs.runpod.io/pods/manage-pods) (checked 2026-08-17)
- [Terms of Service](https://www.runpod.io/legal/terms-of-service) (checked 2026-08-17)

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Verified cancellation guide from Can I Cancel It? (https://canicancelit.com). JSON version: https://canicancelit.com/cancel/runpod.json