{
  "slug": "runpod",
  "name": "RunPod",
  "domain": "runpod.io",
  "category": "developer-infrastructure",
  "categoryName": "Developer infrastructure",
  "description": "Cloud GPU platform for on-demand Pods and Serverless compute billed from prepaid credits, with optional 3- or 6-month savings plans.",
  "directAnswer": "Stop RunPod charges from the Billing page at console.runpod.io/user/billing: terminate Pods and endpoints, delete storage, and disable auto-pay. That takes about ten minutes; unused prepaid credits stay on the account and are not refunded. Savings plans are prepaid, non-refundable, and run to a fixed expiration date.",
  "price": "Usage-based",
  "priceMonthlyUsd": null,
  "planName": "On-demand",
  "subscriptionPlans": [
    {
      "id": "on-demand",
      "name": "On-demand",
      "billingOptions": [],
      "priceNote": "Prepaid credits deducted per second for compute and storage. GPU rates are shown in the console during deploy. You can start with as little as $10.",
      "sourceUrl": "https://docs.runpod.io/accounts-billing/billing"
    },
    {
      "id": "savings-plan",
      "name": "Savings plan",
      "billingOptions": [],
      "priceNote": "Prepaid 3-month or 6-month GPU commitment at a discounted rate. Storage billed separately. Non-refundable, fixed expiration.",
      "sourceUrl": "https://docs.runpod.io/pods/pricing"
    }
  ],
  "difficulty": "Medium",
  "difficultyScore": 6,
  "billingMethods": [
    "web",
    "invoice"
  ],
  "accountTypes": [
    "personal",
    "team",
    "enterprise"
  ],
  "cancellationUrl": "https://www.console.runpod.io/user/billing",
  "cancellationTime": "~10 minutes",
  "cancellationTimeSeconds": 600,
  "steps": {
    "web": [
      {
        "title": "Open the Billing page",
        "body": "Sign in and go to console.runpod.io/user/billing."
      },
      {
        "title": "Terminate running resources",
        "body": "Stop and terminate Pods, Serverless endpoints and other compute. Terminating a Pod permanently deletes data not stored on a network volume."
      },
      {
        "title": "Delete billable storage",
        "body": "Delete volume disks and network volumes. Stopped volume disks and network volumes keep accruing storage charges."
      },
      {
        "title": "Disable auto-pay",
        "body": "On the Billing page, turn off auto-pay so Runpod stops charging the saved card when the balance is low. Remaining credits stay on the account."
      }
    ],
    "ios": [],
    "android": [],
    "team": [
      {
        "title": "Use an Admin or Billing role",
        "body": "Only Admin and Billing roles can manage payment methods and view billing."
      },
      {
        "title": "Treat savings plans as prepaid to expiry",
        "body": "Savings plans are prepaid for 3 or 6 months, non-refundable, and expire on a fixed date. Monitor them in the Savings plans section of the console."
      },
      {
        "title": "Email help@runpod.io for a Subscription or to close the account",
        "body": "To change or terminate a Subscription, the Terms of Service also allow you to email help@runpod.io, or use the Change/Cancel Membership page in Account Settings. You may terminate the Terms by notifying Runpod and closing your Account. Business invoicing is available for transactions over $5,000."
      }
    ]
  },
  "platformNotes": {
    "web": {
      "note": "Runpod bills prepaid credits, not a monthly SaaS seat. Disabling auto-pay stops new card charges; leftover credits are not refunded.",
      "warning": "If the balance reaches $0, Pods without a network volume are terminated and their data cannot be recovered."
    }
  },
  "refundInfo": "Runpod credits are non-refundable and cannot be withdrawn once deposited. Credits can only be used for Runpod services. Savings plans are non-refundable and have fixed expiration dates. The Terms of Service also state that except as set forth in the Terms, all Fees for the Service are non-refundable, and a cancelled Subscription is not eligible for a prorated refund of the then-current period.",
  "pauseInfo": "You can stop a Pod, but storage on stopped volume disks and network volumes continues to bill. There is no documented pause for a savings plan; it runs to its expiration date. Disabling auto-pay stops further card charges but does not refund unused credits.",
  "downgradeInfo": "On-demand has no subscription tier to downgrade. Stop and terminate resources and disable auto-pay to stop new charges. Savings plans are prepaid commitments and are not documented as cancellable mid-term.",
  "dataRetentionInfo": "When the balance reaches $0, Pods with a network volume are stopped and their data is preserved; Pods without a network volume are terminated and their data cannot be recovered. If the balance stays at $0, a network volume may later be terminated. Runpod is not designed for long-term data storage. The Terms of Service say you may terminate by notifying Runpod and closing your Account.",
  "factRows": [
    {
      "k": "Cancellation fee",
      "v": "None documented"
    },
    {
      "k": "Refund window",
      "v": "None"
    },
    {
      "k": "Effective",
      "v": "When resources stop and auto-pay is off"
    },
    {
      "k": "Free plan after",
      "v": "No"
    }
  ],
  "faq": [
    {
      "question": "How do I stop RunPod from charging my card?",
      "answer": "Terminate compute and storage, then disable auto-pay on the Billing page. Unused credits stay on the account and are not refunded."
    },
    {
      "question": "Are unused credits refundable?",
      "answer": "No. Runpod says credits are non-refundable and cannot be withdrawn once deposited."
    },
    {
      "question": "What happens if my balance hits $0?",
      "answer": "All running Pods stop. Pods with a network volume keep their data; Pods without one are terminated and that data cannot be recovered. Storage on remaining volumes can still accrue until the volume is terminated."
    },
    {
      "question": "Can I cancel a savings plan early?",
      "answer": "Official pricing says savings plans are non-refundable and have fixed expiration dates. No mid-term cancel path is documented."
    },
    {
      "question": "Does stopping a Pod stop all charges?",
      "answer": "No. Volume disks on stopped Pods bill at a higher storage rate, and network volumes keep billing."
    },
    {
      "question": "Who can change billing on a team account?",
      "answer": "Users with the Billing or Admin role."
    }
  ],
  "officialSources": [
    {
      "title": "Billing overview",
      "url": "https://docs.runpod.io/accounts-billing/billing",
      "lastCheckedAt": "2026-08-17"
    },
    {
      "title": "Pods pricing",
      "url": "https://docs.runpod.io/pods/pricing",
      "lastCheckedAt": "2026-08-17"
    },
    {
      "title": "Manage accounts",
      "url": "https://docs.runpod.io/accounts-billing/manage-accounts",
      "lastCheckedAt": "2026-08-17"
    },
    {
      "title": "Manage Pods",
      "url": "https://docs.runpod.io/pods/manage-pods",
      "lastCheckedAt": "2026-08-17"
    },
    {
      "title": "Terms of Service",
      "url": "https://www.runpod.io/legal/terms-of-service",
      "lastCheckedAt": "2026-08-17"
    }
  ],
  "verified": true,
  "manuallyVerifiedAt": "2026-08-17",
  "nextReviewAt": "2026-10-16",
  "urls": {
    "guide": "https://canicancelit.com/cancel/runpod",
    "json": "https://canicancelit.com/cancel/runpod.json",
    "markdown": "https://canicancelit.com/cancel/runpod.md"
  }
}