# How to cancel Restream

Cancel Restream in Settings under Billing by clicking Cancel subscription, selecting a reason and confirming Cancel Subscription. It takes about 2 minutes. Paid features remain until the billing period ends, then the account stays on Basic. Cancel within 7 days of a first purchase to request an eligible refund.

Live streaming, multistreaming and browser-based recording platform.

- Category: Design & UI
- Entry plan: Standard at $190 / year
- Billed via: web, invoice
- Difficulty: Easy (1.6 / 10 on the Cancellation Difficulty Index), takes about 2 minutes
- Direct cancellation page: https://support.restream.io/en/articles/820384-how-to-cancel-your-subscription
- Manually verified on 13 Aug 2026 against official sources
- Canonical guide: https://canicancelit.com/cancel/restream

## Cancel in a web browser

1. **Open Billing** Sign in to Restream, open Settings and go to the Billing page.
2. **Start cancellation** Click Cancel subscription and select a cancellation reason.
3. **Confirm** Click Cancel Subscription at the bottom of the page and save the billing-period end date.

## Cancel a team plan

1. **Review recordings and workspaces** Download recordings the team needs and confirm which account owns the paid subscription before cancellation.

## Refunds, pausing, downgrades and your data

- **Refunds:** Restream offers a 7-day money-back guarantee for first-time subscribers. Cancel within 7 calendar days of the first purchase, then request the refund through support or billing@restream.io from the registered email. Renewals and later paid-plan upgrades are excluded.
- **Pausing:** No subscription pause option is documented in Restream's current subscription-management help article.
- **Downgrading:** Cancellation stops renewal and leaves the account on the free Basic plan after the billing period. A lower paid-plan downgrade applies after the current period, while upgrades are immediate.
- **Account data:** Cancellation retains channels and stream settings. Recordings expire after 15 days on Standard or Professional and 30 days on Business. Separate account deletion permanently erases personal data, recordings, analytics and destinations.

## At a glance

- Cancellation fee: None documented
- Refund window: 7 days for first-time subscribers
- Effective: End of billing period
- Free plan after: Yes, Basic

## FAQ

**When does Restream cancellation take effect?**

Paid features continue until the current billing period ends, then the account remains on Basic.

**Can I get a Restream refund?**

A first-time subscriber can request one after canceling within 7 calendar days of the first purchase.

**Does cancellation remove Restream channels?**

No. Restream says channels and stream settings remain available if you resubscribe later.

**How long are Restream recordings stored?**

Recordings expire after 15 days on Standard or Professional and 30 days on Business.

**Can I pause Restream?**

No subscription pause option is documented in the current subscription-management guide.

## Official sources

- [Restream pricing](https://restream.io/pricing) (checked 2026-08-13)
- [How to cancel your subscription](https://support.restream.io/en/articles/820384-how-to-cancel-your-subscription) (checked 2026-08-13)
- [How to get a refund](https://support.restream.io/en/articles/760447-how-to-get-a-refund) (checked 2026-08-13)
- [Manage your subscription](https://support.restream.io/en/articles/1864163-manage-your-subscription) (checked 2026-08-13)
- [Delete your account](https://support.restream.io/en/articles/3668914-delete-your-account) (checked 2026-08-13)
- [Where is my recording](https://support.restream.io/en/articles/10599465-where-is-my-recording) (checked 2026-08-13)

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Verified cancellation guide from Can I Cancel It? (https://canicancelit.com). JSON version: https://canicancelit.com/cancel/restream.json