# How to cancel Remote

Cancel Remote by submitting Employee Termination from the employee's profile, then send 30 days' written notice to legal-notices@remote.com. Remote offboards remaining employees and issues a final invoice. Remote publishes no refund of unused management fees.

Remote.com Employer of Record and HR platform for hiring employees without a local entity, plus payroll, contractor management, Contractor of Record, and US PEO.

- Category: Productivity
- Entry plan: Employer of Record at $699 / employee / month
- Billed via: web, invoice
- Difficulty: Hard (9.3 / 10 on the Cancellation Difficulty Index), takes about 5 minutes
- Direct cancellation page: https://support.remote.com/hc/en-us/articles/4413840313485-How-can-my-company-cancel-our-Remote-contract
- Manually verified on 17 Aug 2026 against official sources
- Canonical guide: https://canicancelit.com/cancel/remote

## Cancel in a web browser

> Start termination on the employee profile, then send written notice to legal-notices@remote.com.

1. **Submit an Employee Termination request** Company Owners and Super Admins open the employee profile from Team overview, choose Manage Profile, then New Request, and select Employee Termination. Complete the form and submit it. Do not tell the employee first.
2. **Wait for Remote's offboarding review** Remote may take up to five business days to advise next steps. Remote then handles benefits, final pay, and a confirmation email, and issues the company's final invoice.
3. **Send 30 days' written notice** Email legal-notices@remote.com with at least 30 days' prior written notice to terminate the Terms of Service. Offboard every employee hired through Remote, preferably via resignation.
4. **Request company account deletion if eligible** After workers are offboarded, follow How do I delete my Remote account? Full deletion is only listed when no invited people have logged in. Hired employees are archived instead of fully erased.

## Cancel a team plan

1. **Only Owners and Super Admins start termination** Only the Company Owner, Super Admins, or a custom role with permission can view and submit termination requests.
2. **Offboard every Remote-hired employee** To stop using Remote, all employees hired through Remote must be offboarded, preferably via resignation. Remote then issues the final invoice.

> **Warning:** Do not discuss termination with the employee until Remote confirms who must deliver the first message.

## Refunds, pausing, downgrades and your data

- **Refunds:** Remote's Terms of Service require Fees paid in full without set-off and do not publish a refund of unused management fees. Invoices are due within 14 days unless a Service Term says otherwise. After offboarding, Remote issues a final invoice.
- **Pausing:** No pause of a Remote company subscription is documented in the cancel article or Terms of Service.
- **Downgrading:** There is no documented self-serve downgrade from EOR to a cheaper employment product. Contractor Management Plus can end at the end of the month after notice, then the standard Contractor Management fee applies. You stop EOR fees by offboarding employees.
- **Account data:** If nobody invited has logged in, Remote may delete the company account. If someone created an account but was never hired, Remote can soft-delete and erase personal data within six calendar months. After a hire or a paid contractor invoice, Remote cannot delete all personal data and instead archives the profile until statutory retention ends.

## At a glance

- Cancellation fee: None documented
- Refund window: None documented
- Effective: After 30-day written notice
- Free plan after: No

## FAQ

**How does a company cancel Remote?**

Offboard every employee hired through Remote, preferably via resignation, then send 30 days' written notice to legal-notices@remote.com. Remote issues a final invoice after offboarding.

**Who can start an employee termination?**

Company Owners and Super Admins, from the employee profile via Manage Profile, New Request, Employee Termination.

**Does Remote refund unused months?**

No refund of unused management fees is published. Remote invoices remaining employment costs and issues a final invoice after offboarding.

**Can I delete the company account the same day?**

Only if no invited people have logged in. After a hire, Remote archives profiles and keeps data required by tax and labor law.

**Should I tell the employee first?**

No. Submit the termination request first. Remote confirms who must deliver the first message under local law.

## Official sources

- [Remote pricing](https://remote.com/pricing) (checked 2026-08-17)
- [How can my company cancel our Remote contract?](https://support.remote.com/hc/en-us/articles/4413840313485-How-can-my-company-cancel-our-Remote-contract) (checked 2026-08-17)
- [How do I delete my Remote account?](https://support.remote.com/hc/en-us/articles/4410443690765-How-do-I-delete-my-Remote-account) (checked 2026-08-17)
- [How to submit a termination request](https://support.remote.com/hc/en-us/articles/6739791078285-How-to-submit-a-termination-request) (checked 2026-08-17)
- [How can I terminate an employee?](https://support.remote.com/hc/en-us/articles/4411585179661-How-can-I-terminate-an-employee) (checked 2026-08-17)
- [Remote Terms of Service](https://remote.com/terms-of-service) (checked 2026-08-17)
- [Understanding Remote's Terms of Service (Contract)](https://support.remote.com/hc/en-us/articles/5927583164173-Understanding-Remote-s-Terms-of-Service-Contract) (checked 2026-08-17)
- [Remote Privacy Policy](https://remote.com/policy/privacy-policy) (checked 2026-08-17)

---

Verified cancellation guide from Can I Cancel It? (https://canicancelit.com). JSON version: https://canicancelit.com/cancel/remote.json