{ "slug": "readme", "name": "ReadMe", "domain": "readme.com", "category": "productivity", "categoryName": "Productivity", "description": "API and product documentation platform with Starter, Pro and Enterprise projects.", "directAnswer": "Cancel ReadMe as Project Owner from General Settings, Project Settings: click Cancel Subscription to stop paying and revert to a trial. Delete Project is a separate TOS cancel path that immediately deletes content. A monthly plan cancelled mid-month gets a prorated refund for remaining days.", "price": "$250 / month, billed annually", "priceMonthlyUsd": 250, "planName": "Pro", "subscriptionPlans": [ { "id": "pro", "name": "Pro", "billingOptions": [ { "cycle": "year", "priceUsd": 3000 } ], "priceNote": "$250 per month billed annually ($3,000 per year) on the public pricing page. Docs also list $250/month. TOS describe monthly and annual billing. Ask AI add-on is $150/month.", "sourceUrl": "https://readme.com/pricing" }, { "id": "enterprise", "name": "Enterprise", "billingOptions": [], "priceNote": "Custom pricing, annual billing only. Billing is through a Customer Success Manager, not the self-serve portal.", "sourceUrl": "https://readme.com/pricing" } ], "difficulty": "Medium", "difficultyScore": 5.4, "billingMethods": [ "web" ], "accountTypes": [ "personal", "team", "enterprise" ], "cancellationUrl": "https://docs.readme.com/main/docs/your-account", "cancellationTime": "~3 minutes", "cancellationTimeSeconds": 180, "steps": { "web": [ { "title": "Sign in as Project Owner", "body": "Only the Project Owner can cancel billing. Open General Settings, then Project Settings, and scroll to the bottom." }, { "title": "Click Cancel Subscription to stop paying", "body": "ReadMe help: Cancel Subscription stops paying and reverts the project to a trial. This is not the same as deleting the project." }, { "title": "Treat Delete Project as a separate, destructive cancel", "body": "The terms say you cancel by clicking the red Delete Project button in Project Settings. Email or phone is not cancellation. Delete Project immediately deletes content, which cannot be recovered, and you will not be charged again." } ], "ios": [], "android": [], "team": [ { "title": "Enterprise customers contact their CSM", "body": "Payment and billing help is for self-serve plans. Enterprise users should contact their Customer Success Manager." } ] }, "platformNotes": { "web": { "note": "Manage Plan is Admin Settings, Manage Plan. The Billing Portal is for payment method and invoices, Project Owner only.", "warning": "Delete Project immediately deletes all docs. Export a ZIP or PDF first if you need a copy. Cancel Subscription is the help-documented way to stop paying without that deletion." }, "team": { "note": "Admins cannot view or change payment method, billing history or plan. Billing follows the Project Owner's account." } }, "refundInfo": "If a project plan is cancelled part-way through a month on a monthly billing cycle, you receive a prorated refund for remaining days. ReadMe says it will do its best to process refunds fairly, based on usage.", "pauseInfo": "No subscription pause option is documented. Cancel Subscription reverts the project to a trial.", "downgradeInfo": "Cancel Subscription reverts the project to a trial. Starter remains $0 per month. You can also open Admin Settings, Manage Plan to change plans. Billing Portal can change plan and payment method for the Project Owner.", "dataRetentionInfo": "Delete Project immediately deletes all associated data and cannot be undone, including by ReadMe Support. Before you delete, export docs as a ZIP (emailed) or PDF from the Branch menu, or use GitHub sync or the API.", "factRows": [ { "k": "Cancellation fee", "v": "None documented" }, { "k": "Refund window", "v": "Prorated remaining days on monthly cycle" }, { "k": "Effective", "v": "Cancel Subscription reverts to trial; Delete Project is immediate" }, { "k": "Free plan after", "v": "Trial or Starter $0" } ], "faq": [ { "question": "How do I cancel ReadMe without deleting docs?", "answer": "As Project Owner, open General Settings, Project Settings, then Cancel Subscription. That stops paying and reverts the project to a trial." }, { "question": "What does Delete Project do?", "answer": "The terms treat the red Delete Project button as cancellation. Content is deleted immediately and cannot be recovered. You will not be charged again." }, { "question": "Do I get a refund?", "answer": "On a monthly cycle, a mid-month cancel gets a prorated refund for remaining days. ReadMe says it processes refunds fairly based on usage." }, { "question": "Does email cancel the subscription?", "answer": "No. The terms say an email or phone request is not cancellation." }, { "question": "Who can change billing?", "answer": "Only the Project Owner. Admins cannot view or update the payment method, billing history or plan." } ], "officialSources": [ { "title": "ReadMe pricing", "url": "https://readme.com/pricing", "lastCheckedAt": "2026-08-23" }, { "title": "ReadMe Terms of Service", "url": "https://readme.com/tos", "lastCheckedAt": "2026-08-23" }, { "title": "Your Account - ReadMe docs", "url": "https://docs.readme.com/main/docs/your-account", "lastCheckedAt": "2026-08-23" }, { "title": "Plans and Pricing - ReadMe docs", "url": "https://docs.readme.com/main/docs/plans-and-pricing", "lastCheckedAt": "2026-08-23" }, { "title": "Payment and Billing Info - ReadMe docs", "url": "https://docs.readme.com/main/docs/payment-and-billing-info", "lastCheckedAt": "2026-08-23" }, { "title": "Exporting Data - ReadMe docs", "url": "https://docs.readme.com/main/docs/exporting-data", "lastCheckedAt": "2026-08-23" } ], "verified": true, "manuallyVerifiedAt": "2026-08-23", "nextReviewAt": "2026-10-22", "urls": { "guide": "https://canicancelit.com/cancel/readme", "json": "https://canicancelit.com/cancel/readme.json", "markdown": "https://canicancelit.com/cancel/readme.md" } }