# How to cancel Ramp

Close a Ramp account by having the Owner submit a support request, then get a second Admin to confirm. Ramp then deactivates the account and settles funds. Unused Plus fees are not refunded; cancelling Plus alone takes effect at the end of the billing cycle.

Corporate cards, expense management, bill pay, travel, and treasury for finance teams, with a free card tier and paid Plus or Enterprise software.

- Category: Productivity
- Entry plan: Plus at $15 / user / month
- Billed via: web
- Difficulty: Hard (8.9 / 10 on the Cancellation Difficulty Index), takes about 10 minutes
- Direct cancellation page: https://support.ramp.com/deactivating-and-removing-users-from-ramp
- Manually verified on 17 Aug 2026 against official sources
- Canonical guide: https://canicancelit.com/cancel/ramp

## Cancel in a web browser

> Full account closure is an Owner support request. Cancel Subscription only ends Plus and leaves Free cards.

1. **Have the Owner submit a support request** To cancel and close the entire Ramp account, the account Owner contacts Ramp Support with a support request from Ask Ramp or Submit support request. Phone is 855-206-SAVE (7283).
2. **Confirm with a second Admin** Ramp requires confirmation from at least one additional Admin. If the business has only an Owner, Owner confirmation is enough. Ramp then starts deactivation and fund settlement.
3. **Or cancel only Ramp Plus** Admins who want to leave Plus but keep Free cards go to Company, Statement & Payments, Settings, then Cancel Subscription. Plus features end when the billing cycle ends.

## Cancel a team plan

1. **Only the Owner can request full closure** The close-account request must come from the account Owner. The business owner user cannot be terminated until ownership is transferred.
2. **Terminate remaining users first if needed** Company, People, Edit Profile, Permanently terminate account removes a user and their cards. That is not the same as closing the company Ramp account.

> **Warning:** The business owner cannot be terminated. Transfer ownership first if that person is leaving.

## Refunds, pausing, downgrades and your data

- **Refunds:** Ramp does not publish a refund of unused Plus or Enterprise fees. Cancelling Plus takes effect at the end of the billing cycle. Full account closure includes fund settlement after Owner and Admin confirmation.
- **Pausing:** No pause of a Ramp company account or Plus subscription is documented. User deactivation is a temporary block for one person, not a company hold.
- **Downgrading:** Admins can cancel Plus from Company, Statement & Payments, Settings, Cancel Subscription. The account stays on Free cards. Plus features stop at the end of the billing cycle. Advanced accounting integrations end.
- **Account data:** Terminated users' transaction data stays visible to admins. Unapproved reimbursements and their receipts are permanently deleted on user termination. After company closure, Ramp settles funds. Closing a checking account cannot be undone once confirmed.

## At a glance

- Cancellation fee: None documented
- Refund window: None documented
- Effective: After Owner and Admin confirm
- Free plan after: Yes if only Plus is cancelled

## FAQ

**How do I close the whole Ramp account?**

The Owner submits a support request. Ramp also needs one additional Admin to confirm, unless there is only an Owner. Ramp then deactivates the account and settles funds.

**How do I cancel Ramp Plus only?**

An Admin opens Company, Statement & Payments, Settings, then Cancel Subscription. Changes apply when the billing cycle ends and Free cards can remain.

**Does Ramp refund unused Plus time?**

No refund of unused Plus fees is published. Plus cancellation is effective at the end of the current billing cycle.

**Is terminating a user the same as closing Ramp?**

No. Permanently terminate account removes one person. Closing the company account is a separate Owner support request.

**Can I close the last Ramp Checking Account in the app?**

Most checking accounts can close in Banking after the balance is $0. The last account, or an account on 1-day card terms, may still need Support.

## Official sources

- [Ramp pricing](https://ramp.com/pricing) (checked 2026-08-17)
- [Deactivating and removing users from Ramp](https://support.ramp.com/deactivating-and-removing-users-from-ramp) (checked 2026-08-17)
- [Managing Ramp Plus](https://support.ramp.com/hc/en-us/articles/19191242738707-Managing-Ramp-Plus) (checked 2026-08-17)
- [How to contact Ramp's Support team](https://support.ramp.com/how-to-contact-ramps-support-team) (checked 2026-08-17)
- [Close a Ramp Checking Account](https://support.ramp.com/close-ramp-checking-account) (checked 2026-08-17)

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Verified cancellation guide from Can I Cancel It? (https://canicancelit.com). JSON version: https://canicancelit.com/cancel/ramp.json