{
  "slug": "ramp",
  "name": "Ramp",
  "domain": "ramp.com",
  "category": "productivity",
  "categoryName": "Productivity",
  "description": "Corporate cards, expense management, bill pay, travel, and treasury for finance teams, with a free card tier and paid Plus or Enterprise software.",
  "directAnswer": "Close a Ramp account by having the Owner submit a support request, then get a second Admin to confirm. Ramp then deactivates the account and settles funds. Unused Plus fees are not refunded; cancelling Plus alone takes effect at the end of the billing cycle.",
  "price": "$15 / user / month",
  "priceMonthlyUsd": null,
  "planName": "Plus",
  "subscriptionPlans": [
    {
      "id": "plus",
      "name": "Plus",
      "billingOptions": [],
      "priceNote": "$15 per user per month plus a platform fee based on team size. Save 20% with annual billing. A 30-day Plus trial is available.",
      "sourceUrl": "https://ramp.com/pricing"
    },
    {
      "id": "enterprise",
      "name": "Enterprise",
      "billingOptions": [],
      "priceNote": "Custom pricing on annual billing. Contact sales.",
      "sourceUrl": "https://ramp.com/pricing"
    }
  ],
  "difficulty": "Hard",
  "difficultyScore": 8.9,
  "billingMethods": [
    "web"
  ],
  "accountTypes": [
    "team",
    "enterprise"
  ],
  "cancellationUrl": "https://support.ramp.com/deactivating-and-removing-users-from-ramp",
  "cancellationTime": "~10 minutes",
  "cancellationTimeSeconds": 600,
  "steps": {
    "web": [
      {
        "title": "Have the Owner submit a support request",
        "body": "To cancel and close the entire Ramp account, the account Owner contacts Ramp Support with a support request from Ask Ramp or Submit support request. Phone is 855-206-SAVE (7283)."
      },
      {
        "title": "Confirm with a second Admin",
        "body": "Ramp requires confirmation from at least one additional Admin. If the business has only an Owner, Owner confirmation is enough. Ramp then starts deactivation and fund settlement."
      },
      {
        "title": "Or cancel only Ramp Plus",
        "body": "Admins who want to leave Plus but keep Free cards go to Company, Statement & Payments, Settings, then Cancel Subscription. Plus features end when the billing cycle ends."
      }
    ],
    "ios": [],
    "android": [],
    "team": [
      {
        "title": "Only the Owner can request full closure",
        "body": "The close-account request must come from the account Owner. The business owner user cannot be terminated until ownership is transferred."
      },
      {
        "title": "Terminate remaining users first if needed",
        "body": "Company, People, Edit Profile, Permanently terminate account removes a user and their cards. That is not the same as closing the company Ramp account."
      }
    ]
  },
  "platformNotes": {
    "web": {
      "note": "Full account closure is an Owner support request. Cancel Subscription only ends Plus and leaves Free cards."
    },
    "team": {
      "warning": "The business owner cannot be terminated. Transfer ownership first if that person is leaving."
    }
  },
  "refundInfo": "Ramp does not publish a refund of unused Plus or Enterprise fees. Cancelling Plus takes effect at the end of the billing cycle. Full account closure includes fund settlement after Owner and Admin confirmation.",
  "pauseInfo": "No pause of a Ramp company account or Plus subscription is documented. User deactivation is a temporary block for one person, not a company hold.",
  "downgradeInfo": "Admins can cancel Plus from Company, Statement & Payments, Settings, Cancel Subscription. The account stays on Free cards. Plus features stop at the end of the billing cycle. Advanced accounting integrations end.",
  "dataRetentionInfo": "Terminated users' transaction data stays visible to admins. Unapproved reimbursements and their receipts are permanently deleted on user termination. After company closure, Ramp settles funds. Closing a checking account cannot be undone once confirmed.",
  "factRows": [
    {
      "k": "Cancellation fee",
      "v": "None documented"
    },
    {
      "k": "Refund window",
      "v": "None documented"
    },
    {
      "k": "Effective",
      "v": "After Owner and Admin confirm"
    },
    {
      "k": "Free plan after",
      "v": "Yes if only Plus is cancelled"
    }
  ],
  "faq": [
    {
      "question": "How do I close the whole Ramp account?",
      "answer": "The Owner submits a support request. Ramp also needs one additional Admin to confirm, unless there is only an Owner. Ramp then deactivates the account and settles funds."
    },
    {
      "question": "How do I cancel Ramp Plus only?",
      "answer": "An Admin opens Company, Statement & Payments, Settings, then Cancel Subscription. Changes apply when the billing cycle ends and Free cards can remain."
    },
    {
      "question": "Does Ramp refund unused Plus time?",
      "answer": "No refund of unused Plus fees is published. Plus cancellation is effective at the end of the current billing cycle."
    },
    {
      "question": "Is terminating a user the same as closing Ramp?",
      "answer": "No. Permanently terminate account removes one person. Closing the company account is a separate Owner support request."
    },
    {
      "question": "Can I close the last Ramp Checking Account in the app?",
      "answer": "Most checking accounts can close in Banking after the balance is $0. The last account, or an account on 1-day card terms, may still need Support."
    }
  ],
  "officialSources": [
    {
      "title": "Ramp pricing",
      "url": "https://ramp.com/pricing",
      "lastCheckedAt": "2026-08-17"
    },
    {
      "title": "Deactivating and removing users from Ramp",
      "url": "https://support.ramp.com/deactivating-and-removing-users-from-ramp",
      "lastCheckedAt": "2026-08-17"
    },
    {
      "title": "Managing Ramp Plus",
      "url": "https://support.ramp.com/hc/en-us/articles/19191242738707-Managing-Ramp-Plus",
      "lastCheckedAt": "2026-08-17"
    },
    {
      "title": "How to contact Ramp's Support team",
      "url": "https://support.ramp.com/how-to-contact-ramps-support-team",
      "lastCheckedAt": "2026-08-17"
    },
    {
      "title": "Close a Ramp Checking Account",
      "url": "https://support.ramp.com/close-ramp-checking-account",
      "lastCheckedAt": "2026-08-17"
    }
  ],
  "verified": true,
  "manuallyVerifiedAt": "2026-08-17",
  "nextReviewAt": "2026-10-16",
  "urls": {
    "guide": "https://canicancelit.com/cancel/ramp",
    "json": "https://canicancelit.com/cancel/ramp.json",
    "markdown": "https://canicancelit.com/cancel/ramp.md"
  }
}