{
  "slug": "productboard",
  "name": "Productboard",
  "domain": "productboard.com",
  "category": "productivity",
  "categoryName": "Productivity",
  "description": "Product-management platform for feedback, prioritization, roadmaps and planning.",
  "directAnswer": "Manage Productboard cancellation from the workspace Billing page. Monthly plans can be cancelled before the renewal date. Annual and multi-year subscriptions require at least 30 days notice before the end of the term or they renew. Contract customers must follow their agreement or contact billing@productboard.com.",
  "price": "$25 / maker / month",
  "priceMonthlyUsd": 25,
  "planName": "Plus",
  "subscriptionPlans": [
    {
      "id": "plus",
      "name": "Plus",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 25
        },
        {
          "cycle": "year",
          "priceUsd": 228
        }
      ],
      "priceNote": "$19 per maker per month when billed annually.",
      "sourceUrl": "https://www.productboard.com/pricing/"
    },
    {
      "id": "business",
      "name": "Business",
      "billingOptions": [],
      "priceNote": "Contact sales.",
      "sourceUrl": "https://www.productboard.com/pricing/"
    },
    {
      "id": "enterprise",
      "name": "Enterprise",
      "billingOptions": [],
      "priceNote": "Contact sales.",
      "sourceUrl": "https://www.productboard.com/pricing/"
    }
  ],
  "difficulty": "Medium",
  "difficultyScore": 6.1,
  "billingMethods": [
    "web"
  ],
  "accountTypes": [
    "team"
  ],
  "cancellationUrl": "https://support.productboard.com/hc/en-us/articles/360058212833-Pricing-and-billing-for-subscription-based-accounts",
  "cancellationTime": "~5 minutes",
  "cancellationTimeSeconds": 300,
  "steps": {
    "web": [
      {
        "title": "Open Billing",
        "body": "Sign in as a workspace admin and open the in-app Billing page."
      },
      {
        "title": "Review the term",
        "body": "Monthly customers can cancel before the next renewal. Annual and multi-year customers must give Productboard at least 30 days notice before the term ends."
      },
      {
        "title": "Cancel or notify Productboard",
        "body": "Complete the in-app plan action. If the account is contracted, follow the subscription agreement or email billing@productboard.com."
      },
      {
        "title": "Export important data",
        "body": "Export any data you need before the 60-day post-termination retention period ends."
      }
    ],
    "ios": [],
    "android": [],
    "team": []
  },
  "platformNotes": {},
  "refundInfo": "Productboard does not refund unused days in the current billing cycle after a downgrade or cancellation.",
  "pauseInfo": "Productboard does not document a subscription-pause option in its current billing article.",
  "downgradeInfo": "Monthly downgrades take effect next billing cycle. Annual downgrades can be scheduled in-app and take effect at renewal.",
  "dataRetentionInfo": "Productboard retains data for up to 60 days after termination, then automatically deletes it. Export data before that deadline.",
  "factRows": [
    {
      "k": "Annual notice",
      "v": "At least 30 days"
    },
    {
      "k": "Refund",
      "v": "No unused-time refund"
    },
    {
      "k": "Data retention",
      "v": "Up to 60 days"
    },
    {
      "k": "Contract accounts",
      "v": "Follow agreement or contact billing"
    }
  ],
  "faq": [
    {
      "question": "How much notice does Productboard require?",
      "answer": "Annual and multi-year subscriptions require at least 30 days notice before the term ends. Monthly subscriptions can be cancelled before renewal."
    },
    {
      "question": "Does Productboard refund unused time?",
      "answer": "No. Its billing article says unused days in the current billing cycle are not refunded."
    },
    {
      "question": "How long does Productboard keep data after cancellation?",
      "answer": "Up to 60 days after termination, after which it is automatically deleted."
    }
  ],
  "officialSources": [
    {
      "title": "Productboard plans and pricing",
      "url": "https://www.productboard.com/pricing/",
      "lastCheckedAt": "2026-08-13"
    },
    {
      "title": "Pricing and billing for subscription based accounts - Productboard Support",
      "url": "https://support.productboard.com/hc/en-us/articles/360058212833-Pricing-and-billing-for-subscription-based-accounts",
      "lastCheckedAt": "2026-08-13"
    }
  ],
  "verified": true,
  "manuallyVerifiedAt": "2026-08-13",
  "nextReviewAt": "2026-10-12",
  "urls": {
    "guide": "https://canicancelit.com/cancel/productboard",
    "json": "https://canicancelit.com/cancel/productboard.json",
    "markdown": "https://canicancelit.com/cancel/productboard.md"
  }
}