# How to cancel Private Internet Access

Turn off PIA auto-renewal in the Client Control Panel under Next Billing, or cancel through Apple or Google if that store bills you. It takes about a minute and access continues through the paid term. Most eligible payments have a 30-day refund window.

VPN subscription with monthly, annual and longer-term plans for unlimited devices.

- Category: Security & protection
- Entry plan: 1 Month at EUR 11.69 / month
- Billed via: web, iOS App Store, Google Play
- Difficulty: Easy (2.2 / 10 on the Cancellation Difficulty Index), takes about 1 minute
- Direct cancellation page: https://www.privateinternetaccess.com/account/client-sign-in
- Manually verified on 13 Aug 2026 against official sources
- Canonical guide: https://canicancelit.com/cancel/private-internet-access

## Cancel in a web browser

> Turn off auto-renewal in PIA's Client Control Panel.

1. **Open the Client Control Panel** Sign in to the PIA Client Control Panel.
2. **Turn off auto-renewal** Under Next Billing, select Turn off auto-renewal and confirm it again if prompted.
3. **Complete the prompt** Choose a cancellation reason if requested, submit it and look for the confirmation that auto-renewal was turned off.

## Cancel on iPhone / iPad

> Use Apple when the App Store bills the subscription.

1. **Open App Store subscriptions** Open the App Store, select the profile picture, then Subscriptions.
2. **Choose Private Internet Access** Select Private Internet Access from the subscription list.
3. **Cancel** Select Cancel Subscription and confirm. Access remains active through the current billing period.

> **Warning:** Deleting the app does not cancel the subscription.

## Cancel on Android

> Use Google Play when it bills the subscription.

1. **Open Google Play subscriptions** Open Google Play, select the profile icon, Payments & subscriptions, then Subscriptions.
2. **Choose Private Internet Access** Select Private Internet Access from the subscription list.
3. **Cancel** Select Cancel Subscription and confirm. Access remains active through the current billing period.

> **Warning:** Uninstalling the app does not cancel the subscription.

## Refunds, pausing, downgrades and your data

- **Refunds:** PIA accepts refund requests through support within 30 days of the last payment for most purchases. Apple in-app purchases and gift cards are excluded, and additional eligibility limits apply.
- **Pausing:** PIA documents turning auto-renewal back on, but no subscription pause that suspends billing for a selected period.
- **Downgrading:** PIA has no permanent free plan. The subscription remains active through the paid term and then ends.
- **Account data:** Subscription cancellation does not delete the PIA account. Account deletion requires a support ticket or live chat, and complete data deletion can be requested at dpo@privateinternetaccess.com.

## At a glance

- Refund window: 30 days for most payments
- Effective: End of paid term
- Free plan after: No
- Pause: Not documented

## FAQ

**When does PIA cancellation take effect?**

Turning off auto-renewal leaves the subscription active until the current paid term ends.

**Can I get a PIA refund?**

Most eligible payments can be refunded when requested through support within 30 days of the last payment. Apple in-app purchases and gift cards are excluded.

**Do cryptocurrency purchases need cancellation?**

No. PIA says cryptocurrency purchases are one-time purchases that expire unless manually renewed.

**Does PIA cancellation delete the account?**

No. Account deletion is separate and requires a support ticket or live chat.

**Can I pause PIA?**

No true pause period is documented. PIA only documents turning auto-renewal off and back on.

## Official sources

- [PIA VPN pricing](https://www.privateinternetaccess.com/buy-vpn-online) (checked 2026-08-13)
- [How Do I Cancel My PIA Subscription?](https://helpdesk.privateinternetaccess.com/hc/en-us/articles/46565550505627-How-Do-I-Cancel-My-Subscription) (checked 2026-08-13)
- [How do I request PIA refunds?](https://helpdesk.privateinternetaccess.com/hc/en-us/articles/46566041639067-How-do-I-request-refunds) (checked 2026-08-13)
- [PIA payment methods](https://helpdesk.privateinternetaccess.com/hc/en-us/articles/46701550179995-What-Payment-Methods-Do-You-Accept) (checked 2026-08-13)
- [Delete a PIA Account and Associated Data](https://helpdesk.privateinternetaccess.com/hc/en-us/articles/46775136551067-Delete-Your-PIA-Account-and-All-Associated-Data) (checked 2026-08-13)

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Verified cancellation guide from Can I Cancel It? (https://canicancelit.com). JSON version: https://canicancelit.com/cancel/private-internet-access.json