{
  "slug": "prismic",
  "name": "Prismic",
  "domain": "prismic.io",
  "category": "databases-backends",
  "categoryName": "Databases & backends",
  "description": "Hosted headless CMS billed per repository, with Free, Starter, Small, Medium, Platinum and Enterprise plans.",
  "directAnswer": "Cancel Prismic from Settings, then Plans & Billing, by clicking Change plan and selecting Free. It takes about 3 minutes. Monthly plans are not eligible for refunds. Annual renewals can be refunded within 30 days after you move to Free and contact support.",
  "price": "$10 / month, billed annually",
  "priceMonthlyUsd": 10,
  "planName": "Starter",
  "subscriptionPlans": [
    {
      "id": "starter",
      "name": "Starter",
      "billingOptions": [
        {
          "cycle": "year",
          "priceUsd": 120
        }
      ],
      "priceNote": "$10 per month per repository when paid annually ($120 yearly). Monthly billing is available; the public page showed the annual rate only.",
      "sourceUrl": "https://prismic.io/pricing"
    },
    {
      "id": "small",
      "name": "Small",
      "billingOptions": [
        {
          "cycle": "year",
          "priceUsd": 300
        }
      ],
      "priceNote": "$25 per month per repository when paid annually ($300 yearly).",
      "sourceUrl": "https://prismic.io/pricing"
    },
    {
      "id": "medium",
      "name": "Medium",
      "billingOptions": [
        {
          "cycle": "year",
          "priceUsd": 1800
        }
      ],
      "priceNote": "$150 per month per repository when paid annually ($1,800 yearly).",
      "sourceUrl": "https://prismic.io/pricing"
    },
    {
      "id": "platinum",
      "name": "Platinum",
      "billingOptions": [
        {
          "cycle": "year",
          "priceUsd": 8100
        }
      ],
      "priceNote": "$675 per month per repository when paid annually ($8,100 yearly). Annual Platinum+ and Enterprise can also pay by bank transfer.",
      "sourceUrl": "https://prismic.io/pricing"
    },
    {
      "id": "enterprise",
      "name": "Enterprise",
      "billingOptions": [],
      "priceNote": "Custom pricing",
      "sourceUrl": "https://prismic.io/pricing"
    }
  ],
  "difficulty": "Medium",
  "difficultyScore": 5.1,
  "billingMethods": [
    "web",
    "invoice"
  ],
  "accountTypes": [
    "personal",
    "team",
    "enterprise"
  ],
  "cancellationUrl": "https://prismic.io/docs/billing",
  "cancellationTime": "~3 minutes",
  "cancellationTimeSeconds": 180,
  "steps": {
    "web": [
      {
        "title": "Open Settings, then Plans & Billing",
        "body": "Sign in to the repository. Billing is per repository, not per account."
      },
      {
        "title": "Click Change plan",
        "body": "Select Change plan, then choose a lower plan or Free."
      },
      {
        "title": "Reduce usage if the downgrade is blocked",
        "body": "You can downgrade only if API/CDN usage, user count and locale count fit the target plan. For example, drop to 2 or fewer locales before moving from Small to Free."
      },
      {
        "title": "Review limits and confirm",
        "body": "Review the selected plan limits and confirm. Changing plan does not remove charges for usage already incurred."
      }
    ],
    "ios": [],
    "android": [],
    "team": [
      {
        "title": "Ask support for an annual-renewal refund",
        "body": "After downgrading to Free, contact support with the repository name and billing information. Annual renewals can be refunded if requested within 30 days of the renewal date. Monthly plans are not eligible."
      },
      {
        "title": "Enterprise and invoiced plans follow the order",
        "body": "Annual Platinum+ and Enterprise can pay by bank transfer. The public terms also say you may decline auto-renewal in writing at least 30 days before the term expires."
      }
    ]
  },
  "platformNotes": {
    "web": {
      "note": "The documented self-serve cancel path is downgrading the repository to Free.",
      "warning": "Usage must already fit Free or the lower plan, including locales and users, or the downgrade is blocked."
    }
  },
  "refundInfo": "Prismic billing docs say annual plan renewals can be refunded if requested within 30 days of the renewal date. Monthly plans are not eligible. You must downgrade the repository to Free, then contact support. Refund processing can take several weeks. The Terms of Service also say amounts are otherwise non-refundable, non-cancelable and non-creditable.",
  "pauseInfo": "Prismic documents no subscription pause.",
  "downgradeInfo": "Downgrade from Settings, Plans & Billing, Change plan, then pick a lower plan or Free. Usage must already fit the target limits. API and CDN usage reset at the start of each monthly billing cycle, so you may have to wait if you are over the lower plan.",
  "dataRetentionInfo": "Deleting a repository is irreversible. Only the owner can do it from Settings, Danger Zone, Delete the repository. The terms say Prismic may delete stored data 60 days after a Prismic termination, or if you fail to renew an order within 60 days of expiration.",
  "factRows": [
    {
      "k": "Cancellation fee",
      "v": "None documented"
    },
    {
      "k": "Refund window",
      "v": "30 days on annual renewals"
    },
    {
      "k": "Effective",
      "v": "After you confirm Free"
    },
    {
      "k": "Free plan after",
      "v": "Yes"
    }
  ],
  "faq": [
    {
      "question": "How do I cancel Prismic?",
      "answer": "Open Settings, then Plans & Billing, click Change plan, and select Free. Fit the Free limits first."
    },
    {
      "question": "Does Prismic refund unused time?",
      "answer": "Monthly plans are not eligible. Annual renewals can be refunded within 30 days if you first move to Free and contact support."
    },
    {
      "question": "Can I pause Prismic?",
      "answer": "Prismic documents no subscription pause."
    },
    {
      "question": "Does deleting the repository cancel billing?",
      "answer": "Deleting the repository permanently removes its data. The documented billing cancel path is downgrading to Free."
    },
    {
      "question": "When do I get billed after a downgrade?",
      "answer": "Changing plan does not remove charges already incurred. Usage overages and automatic upgrades can still create a charge."
    }
  ],
  "officialSources": [
    {
      "title": "Billing - Prismic Docs",
      "url": "https://prismic.io/docs/billing",
      "lastCheckedAt": "2026-08-17"
    },
    {
      "title": "Prismic pricing",
      "url": "https://prismic.io/pricing",
      "lastCheckedAt": "2026-08-17"
    },
    {
      "title": "Repository Settings - Prismic Docs",
      "url": "https://prismic.io/docs/repository-settings",
      "lastCheckedAt": "2026-08-17"
    },
    {
      "title": "Prismic Terms of Service",
      "url": "https://prismic.io/legal/terms-of-service",
      "lastCheckedAt": "2026-08-17"
    },
    {
      "title": "Prismic Privacy Policy",
      "url": "https://prismic.io/legal/privacy",
      "lastCheckedAt": "2026-08-17"
    },
    {
      "title": "Users & Permissions - Prismic Docs",
      "url": "https://prismic.io/docs/users",
      "lastCheckedAt": "2026-08-17"
    }
  ],
  "verified": true,
  "manuallyVerifiedAt": "2026-08-17",
  "nextReviewAt": "2026-10-16",
  "urls": {
    "guide": "https://canicancelit.com/cancel/prismic",
    "json": "https://canicancelit.com/cancel/prismic.json",
    "markdown": "https://canicancelit.com/cancel/prismic.md"
  }
}