# How to cancel Poe

Cancel Poe from Settings on poe.com: click Manage your subscription and complete every cancellation prompt, then check that the Subscription status shows benefits ending. It takes about 2 minutes, and subscription access continues until the end of the current billing cycle. Subscription fees are non-refundable except under Poe's refund policy, at Quora's discretion or where the law requires otherwise.

Quora service that provides access to many text, image, audio and video AI bots through a shared points subscription.

- Category: AI assistants
- Entry plan: Poe subscription at Varies by point allowance
- Billed via: web, iOS App Store, Google Play
- Difficulty: Easy (1.9 / 10 on the Cancellation Difficulty Index), takes about 2 minutes
- Direct cancellation page: https://poe.com/settings
- Manually verified on 6 Aug 2026 against official sources
- Canonical guide: https://canicancelit.com/cancel/poe

## Cancel in a web browser

> Use this path for a subscription billed directly by the service.

1. **Open Poe Settings** Sign in to Poe and open Settings.
2. **Open Manage your subscription** Click Manage your subscription. If Poe names another purchase platform, manage the plan there instead.
3. **Complete every cancellation prompt** Keep following the cancellation prompts until Poe confirms the subscription is cancelled.
4. **Check the Subscription status** Return to Settings and confirm that benefits are scheduled to end at the end of the billing cycle.

## Cancel on iPhone / iPad

> Use this path only when the receipt is from Apple.

1. **Open Apple subscriptions** Open Settings on your iPhone or iPad, tap your name, then tap Subscriptions.
2. **Select Poe** Open the Poe subscription that was purchased through Apple.
3. **Tap Cancel Subscription** Confirm the cancellation. If there is no Cancel button or an expiry message is shown, the subscription is already set to end.

## Cancel on Android

> Use this path only when the receipt is from Google Play.

1. **Open Google Play subscriptions** Open Google Play, tap your profile picture, then choose Payments & subscriptions and Subscriptions.
2. **Select Poe** Open the Poe subscription that was purchased through Google Play.
3. **Tap Cancel subscription** Follow the prompts and confirm. Uninstalling the app does not cancel a Play subscription.

## Refunds, pausing, downgrades and your data

- **Refunds:** Subscription fees and final charges are non-refundable except under Poe’s refund policy, at Quora’s discretion or where the law requires otherwise. Apple and Google handle their own store purchases.
- **Pausing:** No subscription pause option is documented.
- **Downgrading:** Subscription access continues until the end of the current billing period, then the account continues without the paid subscription benefits.
- **Account data:** Cancelling keeps account data, including chat history and settings. Account deletion is separate, starts a 14-day reactivation window and also deletes a linked Quora account.

## At a glance

- Cancellation fee: None
- Refund window: Policy and region based
- Effective: End of billing cycle
- Free plan after: Yes

## FAQ

**How do I cancel Poe?**

Open Poe Settings -> Open Manage your subscription -> Complete every cancellation prompt -> Check the Subscription status.

**When does the cancellation take effect?**

Subscription access continues until the end of the current billing period, then the account continues without the paid subscription benefits.

**Can I get a refund?**

Subscription fees and final charges are non-refundable except under Poe’s refund policy, at Quora’s discretion or where the law requires otherwise. Apple and Google handle their own store purchases.

**Does cancelling delete my data?**

Cancelling keeps account data, including chat history and settings. Account deletion is separate, starts a 14-day reactivation window and also deletes a linked Quora account.

## Official sources

- [Poe Purchases FAQs - Poe Help Center](https://help.poe.com/hc/en-us/articles/19945140063636-Poe-Purchases-FAQs) (checked 2026-08-06)
- [Poe FAQs - Poe Help Center](https://help.poe.com/hc/en-us/articles/19944206309524-Poe-FAQs) (checked 2026-08-06)
- [Cancel a subscription from Apple - Apple Support](https://support.apple.com/en-us/118428) (checked 2026-08-06)
- [Cancel, pause, or change a subscription on Google Play - Google Play Help](https://support.google.com/googleplay/answer/7018481) (checked 2026-08-06)
- [Perplexity Pro pricing - alternative pricing](https://www.perplexity.ai/properks) (checked 2026-08-06)
- [Grok plans and pricing - xAI - alternative pricing](https://x.ai/pricing) (checked 2026-08-06)

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Verified cancellation guide from Can I Cancel It? (https://canicancelit.com). JSON version: https://canicancelit.com/cancel/poe.json