# How to cancel Async Creator

Cancel Podcastle's successor Async Creator from the correct workspace: open Workspace Settings, Billing and plans, then the three-dot menu and Cancel Subscription. It takes about 2 minutes. Premium features remain until the billing cycle ends, when the workspace moves to Basic.

Formerly Podcastle, an AI-assisted audio and video recording, editing and publishing platform.

- Category: Design & UI
- Entry plan: Essentials at $143.90 / year
- Billed via: web
- Difficulty: Easy (1.7 / 10 on the Cancellation Difficulty Index), takes about 2 minutes
- Direct cancellation page: https://help.async.com/en/articles/8842478-how-do-i-cancel-my-subscription
- Manually verified on 13 Aug 2026 against official sources
- Canonical guide: https://canicancelit.com/cancel/podcastle

## Cancel in a web browser

1. **Choose the correct workspace** Sign in and switch to the workspace whose subscription you want to cancel. Each workspace can have a separate subscription.
2. **Open Billing and plans** Open Workspace Settings, then select Billing and plans.
3. **Cancel the subscription** Open the three-dot menu in the right corner, select Cancel Subscription and confirm by clicking Cancel Subscription again.
4. **Check the confirmation** Async sends a confirmation email after cancellation. Check spam if it does not appear.

## Cancel a team plan

1. **Review every workspace** Because each workspace has its own subscription, repeat the billing check for any other paid workspace that should stop renewing.

## Refunds, pausing, downgrades and your data

- **Refunds:** A direct paid upgrade without a free trial can be refunded when requested within 7 days of the initial purchase. Once a free trial converts and is charged, Async says it cannot issue a refund. It does not provide prorated refunds for partially used service.
- **Pausing:** No subscription pause option is documented in Async Creator's current accounts and billing help collection.
- **Downgrading:** Premium features remain through the current billing cycle, then the workspace downgrades to the Basic plan. A canceled subscription can typically be reactivated by selecting a new plan in billing.
- **Account data:** Cancellation keeps the account on Basic. Account deletion is separate and irreversible under Profile Settings, Permanently Delete Account; it removes all workspaces, recordings, projects, voices, shows, episodes and other files.

## At a glance

- Cancellation fee: None documented
- Refund window: 7 days for eligible direct initial purchase
- Effective: End of billing cycle
- Free plan after: Yes, Basic

## FAQ

**Is Podcastle now Async?**

Yes. The supplied Podcastle site redirects to Async, and current support calls the product Async Creator.

**When does Async Creator cancellation take effect?**

Premium features remain until the current billing cycle ends, then the workspace moves to Basic.

**Can I get an Async Creator refund?**

A direct initial paid upgrade has a 7-day refund window. Charges after a free trial and prorated refunds are excluded.

**Does one cancellation cover every workspace?**

No. Each workspace can have a separate subscription, so check every workspace that should stop renewing.

**Does cancellation delete Podcastle projects?**

No. Account deletion is separate and permanently removes all workspaces, recordings, projects and other content.

## Official sources

- [Async pricing](https://podcastle.ai/pricing) (checked 2026-08-13)
- [How credits work](https://help.async.com/en/articles/13917683-how-do-credits-work) (checked 2026-08-13)
- [How Async Creator pricing works](https://help.async.com/en/articles/6535067-how-does-async-creator-pricing-work) (checked 2026-08-13)
- [How do I cancel my subscription](https://help.async.com/en/articles/8842478-how-do-i-cancel-my-subscription) (checked 2026-08-13)
- [Async Creator refund policy](https://help.async.com/en/articles/11384636-what-s-async-creator-s-refund-policy) (checked 2026-08-13)
- [How do I delete my account](https://help.async.com/en/articles/6245267-how-do-i-delete-my-account) (checked 2026-08-13)
- [Accounts and billing](https://help.async.com/en/collections/3228843-accounts-and-billing) (checked 2026-08-13)

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Verified cancellation guide from Can I Cancel It? (https://canicancelit.com). JSON version: https://canicancelit.com/cancel/podcastle.json
