{ "slug": "pitch", "name": "Pitch", "domain": "pitch.com", "category": "design-ui", "categoryName": "Design & UI", "description": "Collaborative presentation software by Pitch Software GmbH for creating, sharing and analyzing on-brand decks with AI assistance and templates.", "directAnswer": "Cancel Pitch from the workspace Billing page: open the Subscriptions tab, click Cancel subscription, select a reason and confirm; only the workspace owner and admins can do this. It takes about 2 minutes, and paid features stay active until the end of the current billing cycle before the workspace returns to the free plan. Pitch's terms state all fees are non-cancelable and non-refundable.", "price": "$15 / month", "priceMonthlyUsd": 15, "planName": "Plus", "subscriptionPlans": [ { "id": "plus", "name": "Plus", "billingOptions": [ { "cycle": "month", "priceUsd": 15 }, { "cycle": "year", "priceUsd": 156 } ], "priceNote": "US variant: $15/month monthly or $13/month billed yearly; eur/usd/gbp variants: 12 monthly or 10 yearly (per month). Solo plan, max 1 member.", "sourceUrl": "https://pitch.com/pricing" }, { "id": "team", "name": "Team", "billingOptions": [ { "cycle": "month", "priceUsd": 23 }, { "cycle": "year", "priceUsd": 228 } ], "priceNote": "US variant: $23/seat/month monthly or $19/seat/month billed yearly; eur/usd/gbp variants: 18 monthly or 15 yearly. Max 25 members.", "sourceUrl": "https://pitch.com/pricing" }, { "id": "business", "name": "Business", "billingOptions": [ { "cycle": "month", "priceUsd": 30 }, { "cycle": "year", "priceUsd": 300 } ], "priceNote": "US variant: $30/seat/month monthly or $25/seat/month billed yearly; eur/usd/gbp variants: 24 monthly or 20 yearly. Max 200 members.", "sourceUrl": "https://pitch.com/pricing" }, { "id": "enterprise", "name": "Enterprise", "billingOptions": [], "priceNote": "Custom, contact sales; 30+ members; features include SAML SSO, SCIM and invoiced billing", "sourceUrl": "https://pitch.com/pricing" } ], "difficulty": "Easy", "difficultyScore": 2.2, "billingMethods": [ "web", "invoice" ], "accountTypes": [ "personal", "team", "enterprise" ], "cancellationUrl": "https://help.pitch.com/en/articles/4645938-manage-a-paid-subscription", "cancellationTime": "~2 minutes", "cancellationTimeSeconds": 120, "steps": { "web": [ { "title": "Open your workspace's billing page", "body": "In Pitch on the web, click your workspace name and select Billing. Only the workspace owner and admins can access the billing page and manage the subscription." }, { "title": "Go to the Subscriptions tab", "body": "The active plan is listed there." }, { "title": "Click Cancel subscription", "body": "This starts the cancellation flow." }, { "title": "Select a cancellation reason and confirm", "body": "You must select a cancellation reason in order to continue. Paid features stay active until the end of the current billing cycle, then the subscription does not renew and the workspace automatically goes back to the free plan." } ], "ios": [], "android": [], "team": [ { "title": "Enterprise and invoiced plans: terminate in text form", "body": "Pitch's Terms of Use state that each termination must be made by declaration in text form, and that unused credits expire immediately when the contract ends. Pitch's documented support address is support@pitch.com." } ] }, "platformNotes": { "web": { "warning": "The billing page is not accessible from mobile devices - use a computer to manage or cancel the subscription. There is no app-store subscription to cancel." }, "team": { "note": "Downgrading between paid tiers is handled through Pitch support rather than self-serve." } }, "refundInfo": "Pitch's Terms of Use state that all fees and prices are net prices, non-cancelable and non-refundable. Cancelling stops the next renewal, and you keep paid features until the end of the current billing cycle. Pitch also does not offer refunds or credits for members removed mid-cycle.", "pauseInfo": "No pause option is documented in Pitch's help center or Terms of Use.", "downgradeInfo": "When the workspace reverts to the free plan, creators and commenters are automatically changed to admins, advanced link options are turned off (links stay active), shared private folders can no longer be created or edited, new video uploads are disabled, image uploads over 5MB become unavailable, PDF exports get a Pitch watermark and PowerPoint exports are no longer available. Downgrading between paid tiers requires contacting support@pitch.com.", "dataRetentionInfo": "Reverting to the free plan does not delete presentations; videos already placed in decks remain, while library videos stay stored but hidden until you upgrade again. Account deletion is separate: click the workspace name, open Account Settings and choose Delete my account. Deletion removes all workspaces you own and any presentations in them, completes within 30 days, is permanent and cannot be undone; the request can be cancelled from account settings before it completes.", "factRows": [ { "k": "Cancellation fee", "v": "None" }, { "k": "Refund window", "v": "None" }, { "k": "Effective", "v": "End of billing cycle" }, { "k": "Free plan after", "v": "Yes, Free" } ], "faq": [ { "question": "Does cancelling Pitch take effect immediately?", "answer": "No. Paid features stay active until the end of the current billing cycle, then the subscription does not renew and the workspace automatically goes back to the free plan." }, { "question": "Who can cancel a Pitch subscription?", "answer": "Only the workspace owner and admins can access the billing page. It is not accessible from mobile devices, so use a computer." }, { "question": "Can I get a refund from Pitch?", "answer": "No. The Terms of Use state that all fees and prices are non-cancelable and non-refundable, and removed members are not refunded or credited either." }, { "question": "How much does Pitch cost?", "answer": "The US pricing page lists Plus at $15 per month ($13 per month billed yearly), Team at $23 per seat per month ($19 yearly) and Business at $30 per seat per month ($25 yearly). In euro and pound regions the same plans are shown as 12, 18 and 24 per month. Prices exclude sales taxes." }, { "question": "What happens to uploaded videos after downgrading?", "answer": "Videos already in presentations stay there. Videos in your library are not deleted, but you cannot see them unless you upgrade again; new video uploads are disabled on the free plan." }, { "question": "How do I delete my Pitch account entirely?", "answer": "Click your workspace name, open Account Settings and choose Delete my account. This deletes all workspaces you own and their presentations, completes within 30 days and is permanent; you can cancel the request from account settings before then." } ], "officialSources": [ { "title": "Manage a paid subscription - Pitch Help Center", "url": "https://help.pitch.com/en/articles/4645938-manage-a-paid-subscription", "lastCheckedAt": "2026-08-06" }, { "title": "Guide to billing at Pitch - Pitch Help Center", "url": "https://help.pitch.com/en/articles/4540282-guide-to-billing-at-pitch", "lastCheckedAt": "2026-08-06" }, { "title": "Pitch pricing", "url": "https://pitch.com/pricing", "lastCheckedAt": "2026-08-06" }, { "title": "Pitch Terms of Use", "url": "https://pitch.com/terms-of-use", "lastCheckedAt": "2026-08-06" }, { "title": "Delete a Pitch account - Pitch Help Center", "url": "https://help.pitch.com/en/articles/6550755-delete-a-pitch-account", "lastCheckedAt": "2026-08-06" } ], "verified": true, "manuallyVerifiedAt": "2026-08-06", "nextReviewAt": "2026-10-05", "urls": { "guide": "https://canicancelit.com/cancel/pitch", "json": "https://canicancelit.com/cancel/pitch.json", "markdown": "https://canicancelit.com/cancel/pitch.md" } }