{
  "slug": "pipedrive",
  "name": "Pipedrive",
  "domain": "pipedrive.com",
  "category": "productivity",
  "categoryName": "Productivity",
  "description": "Sales CRM and pipeline management platform for teams.",
  "directAnswer": "Cancel Pipedrive from the Billing page: scroll to the bottom, choose Cancel my subscription, continue through the review and select Cancel my plan. It takes about 3 minutes, and access continues through the current monthly or annual term. Cancellation does not produce a refund; annual subscriptions are prepaid and non-refundable.",
  "price": "$168 / seat / year",
  "priceMonthlyUsd": 14,
  "planName": "Lite",
  "subscriptionPlans": [
    {
      "id": "lite",
      "name": "Lite",
      "billingOptions": [
        {
          "cycle": "year",
          "priceUsd": 168
        }
      ],
      "priceNote": "$168 per seat per year",
      "sourceUrl": "https://www.pipedrive.com/en/pricing"
    },
    {
      "id": "growth",
      "name": "Growth",
      "billingOptions": [
        {
          "cycle": "year",
          "priceUsd": 468
        }
      ],
      "priceNote": "$468 per seat per year",
      "sourceUrl": "https://www.pipedrive.com/en/pricing"
    },
    {
      "id": "premium",
      "name": "Premium",
      "billingOptions": [
        {
          "cycle": "year",
          "priceUsd": 708
        }
      ],
      "priceNote": "$708 per seat per year",
      "sourceUrl": "https://www.pipedrive.com/en/pricing"
    },
    {
      "id": "ultimate",
      "name": "Ultimate",
      "billingOptions": [
        {
          "cycle": "year",
          "priceUsd": 948
        }
      ],
      "priceNote": "$948 per seat per year",
      "sourceUrl": "https://www.pipedrive.com/en/pricing"
    }
  ],
  "difficulty": "Medium",
  "difficultyScore": 5.4,
  "billingMethods": [
    "web",
    "invoice"
  ],
  "accountTypes": [
    "team",
    "enterprise"
  ],
  "cancellationUrl": "https://support.pipedrive.com/en/article/how-can-i-cancel-my-paid-pipedrive-account?category=billing",
  "cancellationTime": "~3 minutes",
  "cancellationTimeSeconds": 180,
  "steps": {
    "web": [
      {
        "title": "Open Billing",
        "body": "Use an account with account-settings access and open Billing."
      },
      {
        "title": "Start cancellation",
        "body": "Scroll to the bottom and choose Cancel my subscription."
      },
      {
        "title": "Continue through review",
        "body": "Review the data and features, select a reason and choose Continue to cancel."
      },
      {
        "title": "Confirm data loss",
        "body": "Complete the questionnaire, acknowledge the loss of access and data, then select Cancel my plan. Keep the confirmation email."
      }
    ],
    "ios": [],
    "android": [],
    "team": [
      {
        "title": "Reseller billing",
        "body": "If a reseller bills the subscription, cancel through that reseller using the agreed method."
      }
    ]
  },
  "platformNotes": {},
  "refundInfo": "Pipedrive states that cancellation does not result in a refund. Annual subscriptions are prepaid and non-refundable; monthly cancellation takes effect on the next payment date.",
  "pauseInfo": "No subscription pause is documented in the official cancellation, billing and terms pages reviewed.",
  "downgradeInfo": "Plans can be changed in Billing through Manage subscription. Cancellation does not move the account to a permanent free plan.",
  "dataRetentionInfo": "Access continues through the billing cycle. Pipedrive says cancelled paid accounts are permanently deleted after six months. Export data before access ends.",
  "factRows": [
    {
      "k": "Effective",
      "v": "End of paid term"
    },
    {
      "k": "Refund",
      "v": "No"
    },
    {
      "k": "Data retention",
      "v": "6 months"
    },
    {
      "k": "Free plan after",
      "v": "No"
    }
  ],
  "faq": [
    {
      "question": "Who can cancel Pipedrive?",
      "answer": "A user with account-settings access."
    },
    {
      "question": "When does cancellation take effect?",
      "answer": "At the end of the current monthly or annual subscription term."
    },
    {
      "question": "Can I get a refund?",
      "answer": "Pipedrive says cancellation does not produce a refund and annual subscriptions are prepaid."
    },
    {
      "question": "How long is data kept?",
      "answer": "Pipedrive documents permanent deletion after a paid account has been cancelled for six months."
    }
  ],
  "officialSources": [
    {
      "title": "Cancel a paid Pipedrive account",
      "url": "https://support.pipedrive.com/en/article/how-can-i-cancel-my-paid-pipedrive-account?category=billing",
      "lastCheckedAt": "2026-08-10"
    },
    {
      "title": "Pipedrive monthly and annual billing",
      "url": "https://support.pipedrive.com/en/article/what-is-the-difference-between-annual-and-monthly-billing-in-pipedrive",
      "lastCheckedAt": "2026-08-10"
    },
    {
      "title": "Pipedrive pricing",
      "url": "https://www.pipedrive.com/en/pricing",
      "lastCheckedAt": "2026-08-10"
    },
    {
      "title": "How Pipedrive pricing works",
      "url": "https://support.pipedrive.com/en/article/how-does-pricing-work-in-pipedrive",
      "lastCheckedAt": "2026-08-10"
    },
    {
      "title": "Pipedrive terms of service",
      "url": "https://www.pipedrive.com/en/terms-of-service",
      "lastCheckedAt": "2026-08-10"
    }
  ],
  "verified": true,
  "manuallyVerifiedAt": "2026-08-10",
  "nextReviewAt": "2026-10-09",
  "urls": {
    "guide": "https://canicancelit.com/cancel/pipedrive",
    "json": "https://canicancelit.com/cancel/pipedrive.json",
    "markdown": "https://canicancelit.com/cancel/pipedrive.md"
  }
}