# How to cancel Perplexity

Cancel Perplexity Pro from Settings on perplexity.ai: open Manage Subscription under the Subscription section and choose Cancel subscription. It takes about a minute, and the account returns to the free version after the current billing cycle. Cancellation does not automatically create a refund; Perplexity handles refunds separately and preserves stronger local consumer rights.

AI answer engine with web research, source links and paid Pro access to higher limits and additional models.

- Category: AI assistants
- Entry plan: Perplexity Pro at $20 / month
- Billed via: web, iOS App Store, Google Play
- Difficulty: Easy (1.4 / 10 on the Cancellation Difficulty Index), takes about 1 minute
- Direct cancellation page: https://www.perplexity.ai/account/details
- Manually verified on 6 Aug 2026 against official sources
- Canonical guide: https://canicancelit.com/cancel/perplexity

## Cancel in a web browser

> Use this path for a subscription billed directly by the service.

1. **Open Settings** Sign in to Perplexity, open Settings and scroll to Subscription under Perplexity Pro.
2. **Open Manage Subscription** Click Manage Subscription to open the current plan page.
3. **Cancel the subscription** Choose Cancel subscription. The account returns to the free version after the current billing cycle.

## Cancel on iPhone / iPad

> Use this path only when the receipt is from Apple.

1. **Open Apple subscriptions** Open Settings on your iPhone or iPad, tap your name, then tap Subscriptions.
2. **Select Perplexity - Ask Anything** Open the Perplexity - Ask Anything subscription that was purchased through Apple.
3. **Tap Cancel Subscription** Confirm the cancellation. If there is no Cancel button or an expiry message is shown, the subscription is already set to end.

## Cancel on Android

> Use this path only when the receipt is from Google Play.

1. **Open Google Play subscriptions** Open Google Play, tap your profile picture, then choose Payments & subscriptions and Subscriptions.
2. **Select Perplexity - Ask Anything** Open the Perplexity - Ask Anything subscription that was purchased through Google Play.
3. **Tap Cancel subscription** Follow the prompts and confirm. Uninstalling the app does not cancel a Play subscription.

## Refunds, pausing, downgrades and your data

- **Refunds:** Cancellation does not automatically create a refund. Perplexity documents separate refund handling and preserves any stronger rights required by local consumer law.
- **Pausing:** No voluntary subscription pause is documented. Promotional subscriptions can be paused when card verification is required, which is a different state.
- **Downgrading:** The account returns to Perplexity Free after the current billing cycle ends.
- **Account data:** Cancelling does not delete the account. Account deletion must be started separately and permanently deletes account and personal data after a 30-day disabled period.

## At a glance

- Cancellation fee: None
- Refund window: Case and region based
- Effective: End of billing cycle
- Free plan after: Yes

## FAQ

**How do I cancel Perplexity?**

Open Settings -> Open Manage Subscription -> Cancel the subscription.

**When does the cancellation take effect?**

The account returns to Perplexity Free after the current billing cycle ends.

**Can I get a refund?**

Cancellation does not automatically create a refund. Perplexity documents separate refund handling and preserves any stronger rights required by local consumer law.

**Does cancelling delete my data?**

Cancelling does not delete the account. Account deletion must be started separately and permanently deletes account and personal data after a 30-day disabled period.

## Official sources

- [Canceling a Subscription - Perplexity Help Center](https://www.perplexity.ai/help-center/en/articles/10354283-canceling-a-subscription) (checked 2026-08-06)
- [Perplexity Pro pricing](https://www.perplexity.ai/properks) (checked 2026-08-06)
- [Self-Serve Data Deletion - Perplexity Help Center](https://www.perplexity.ai/help-center/en/articles/11564562-self-serve-data-deletion) (checked 2026-08-06)
- [Cancel a subscription from Apple - Apple Support](https://support.apple.com/en-us/118428) (checked 2026-08-06)
- [Cancel, pause, or change a subscription on Google Play - Google Play Help](https://support.google.com/googleplay/answer/7018481) (checked 2026-08-06)
- [Google One plans and pricing - alternative pricing](https://one.google.com/about/plans) (checked 2026-08-06)
- [Grok plans and pricing - xAI - alternative pricing](https://x.ai/pricing) (checked 2026-08-06)

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Verified cancellation guide from Can I Cancel It? (https://canicancelit.com). JSON version: https://canicancelit.com/cancel/perplexity.json